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The Keys to Effective Project Governance Leadership
Project Sponsor.com conducted a three-year research program on project governance. The findings turned up some surprising facts on how project governance is

leadership skills  to Effective Project Governance Leadership Business executives tend to approach project governance with good intentions, but with few governance-specific skills, and with little knowledge or education on the process. It is assumed by all parties involved in a project that no such expertise is needed. This is a false assumption. Between 2003 and 2005, Project Sponsor.com conducted an in-depth project governance study on more than 40 major Australian organizations. The study involved detailed interviews Read More...
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Documents related to » leadership skills


4 Steps to Successful Succession Development Planning
So you’ve determined that you need to develop a succession planning strategy in anticipation of the retirement of key personnel. Now what? How do you identify

leadership skills  to move into new leadership positions. Companies can use an employee database that includes job positions, skills requirements, and a sorting, ranking, and reporting function to identify and select the most qualified employees. Once you have identified and selected those individuals, you should determine a logical progression path for each target position. This starts with asking critical questions about the potential successor and determining his or her capability gaps—e.g., “What are the potential Read More...
10 Key Steps to Effective HR Succession Planning
Two forces are driving organizations to consider succession planning as a component of overall strategy: the aging workforce and a shortfall in labor skills

leadership skills  development training leadership pipeline leadership skills leadership succession leadership succession management leadership succession planning leadership training learning management manage talent management management development management planning management process management strategic management succession management succession planning management succession plans managing planning optimize competency models optimize effective succession planning optimize succession planning optimize succession Read More...
Has SAP Nailed Plant Level Leadership with Lighthammer?
The acquisition of the formerly loyal composite applications partner Lighthammer bolsters SAP's capabilities of connectivity and visibility into manufacturing

leadership skills  SAP Nailed Plant Level Leadership with Lighthammer? Event Summary At the end of June, SAP announced that it was delivering enhanced connectivity between the plant floor and the enterprise by acquiring Lighthammer Software Development Corporation ( http://www.lighthammer.com ), a privately-held supplier of enterprise manufacturing intelligence and collaborative manufacturing software, based in Exton, Pennsylvania (US). Lighthammer and SAP shared a vision of adaptive business networks (ABN), as illustrated Read More...
Will Sage Group Cement Its SME Leadership with ACCPAC and Softline Acquisitions? Part Six: Market Impact--Nurturing Channels
The merging vendors, Sage/Best and ACCPAC, have understood that a broad, impeccably integrated, horizontal offering with selected vertical enhancements, a

leadership skills  Group Cement Its SME Leadership with ACCPAC and Softline Acquisitions? Part Six: Market Impact--Nurturing Channels Market Impact—Nurturing Channels In March, Best Software , Inc. , one of the leading current providers of integrated accounting, business management, human resources (HR)/payroll and fixed asset solutions for small and mid-sized companies in North America, announced that its parent company, UK-based The Sage Group plc (LSE: SGE.L), had completed the acquisition of ACCPAC International, Read More...
Help Is on the Line for Call Center Challenges
Call centers typically struggle with two major issues: ensuring high quality multi-channel communication and dealing with high employee turnover.Multi

leadership skills  Is on the Line for Call Center Challenges Call centers typically struggle with two major issues: ensuring high quality multi-channel communication and dealing with high employee turnover. Multi-channel communication is no longer optional for call centers, as customers are used to having many options for interacting, ranging from phone and text to e-mail and social media. However, maintaining the quality of interactions across channels and reducing queuing and routing times have always been on the list Read More...
Harness the Power of Your Virtual Sales Team
Early in the campaign, the important thing is to get all your team members on the same page, share available knowledge, and plan ways to gather other required

leadership skills  will win with your leadership skills and competence, and who will back you in the end. Conflicts between team members will arise from time to time. Personal and professional differences make them inevitable—differences in job descriptions, business knowledge, experience, incentive plans, geographic locations, schedules, personalities, outside commitments, and communications style, to name but a few. The most common conflict is perhaps between those who sell and those who have to implement. I've seen Read More...
XENEX Enterprises
Established in May 1983, we have been in business for over 20 years. We have extensive experience in Business Processes Management, and Outsourcing

leadership skills  minimizing employee turnover, developing leadership talent and improve client/user loyalty and satisfaction. Xenex and its strategic alliances link people, operations and business strategies to deliver tangible, measurable, lasting results. Our methodologies are leading edge in content and delivery and our expert consulting team of experienced professionals have provided leadership in many successful implementations. Xenex’s extensive network of associates come from a variety of disciplines, enabling Read More...
Turning Customer Experiences Into Competitive Edge: Nikon’s Journey to Leadership
Many of the familiar avenues for gaining a competitive edge, such as product innovation or speed-to-market, are not as effective as they once were. Customer

leadership skills  Edge: Nikon’s Journey to Leadership Many of the familiar avenues for gaining a competitive edge, such as product innovation or speed-to-market, are not as effective as they once were. Customer experience is currently the prime battleground for advantage, and a company’s competitive edge now depends on delivering a consistent, satisfying customer experience. How do the leaders get it done? Read More...
The Convergence of ERP and Field Services-One Vendor’s Leadership
Agresso’s experience with people-centric services organizations has led the vendor to design a solution that effectively address these businesses’ need for

leadership skills  and Field Services-One Vendor’s Leadership There is continued evidence that people-centric services organizations in both the public and private sectors are under increasing pressure to streamline their operations and gain cost efficiencies. For some industries, such as utilities, energy, and real estate management, the divergent needs of managing large physical assets and recurring smaller service needs is a challenge. For more information, please see part one of this series, An ERP for Services Read More...
Will Sage Group Cement Its SME Leadership with ACCPAC and Softline Acquisitions? Part Three: ACCPAC's Back-Office Products Enhancements
ACCPAC continues to enhance the PRO series and Advantage series product lines.

leadership skills  Group Cement Its SME Leadership with ACCPAC and Softline Acquisitions? Part Three: ACCPAC's Back-Office Products Enhancements Will Sage Group Cement Its SME Leadership with ACCPAC and Softline Acquisitions? Part Three: ACCPAC's Back-Office Products Enhancements P.J. Jakovljevic - June 4, 2004 ACCPAC's Back-Office Products Enhancements In March, Best Software, Inc. , one of the leading current providers of integrated accounting, business management, human resources (HR)/payroll, and fixed asset solutions Read More...
Forbes Insights
The Forbes Insights division of Forbes Media provides original research and thought leadership content.

leadership skills  original research and thought leadership content. Read More...
Improving and Expanding: The Road Ahead for a Drop-ship Facilitator
CommerceHub may be destined for leadership in collaborative planning, forecasting, and replenishment; trade promotions; new product design and introduction

leadership skills  CommerceHub certainly has a leadership position in drop-shipping (although competition can also come from the likes of Vcommerce ), most leading retailers (prospective and existing customers) have to provide for diverse and possibly more complex fulfillment methods, while creating true multichannel experiences for consumers. This means seamless, ongoing personalized interactions throughout the shopping process, including promotions, gift or loyalty card integration, technical specialist availability at Read More...
Emotional Intelligence and Sales Results: Closing the Knowing and Doing Gap
The challenge facing many sales managers and business owners is the transfer of selling skills that made them top sales producers. When you take on the role of

leadership skills  Intelligence and Sales Results: Closing the Knowing and Doing Gap The challenge facing many sales managers and business owners is the transfer of selling skills that made them top sales producers. When you take on the role of a sales manager, it’s no longer about what you can produce—it’s about what you can get others to produce. The driven sales manager listens and invests even more time and energy on teaching selling skills and techniques. Find out more. Read More...

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