This white paper examines how to use a competency-based approach to build behaviors, skills, and knowledge. It explains how to integrate competencies into all phases of talent management to onboard, review, develop, motivate, and retain employees. It also shows the valuable contribution competencies can make in managing change and defusing turf battles that arise during downsizings, consolidations, and business reengineering.
leadership and management
behaviors, knowledge, skills, personality, leadership style, and other competencies are defined, they can be measured. For example, job candidates with appropriate competencies can be targeted and the selection process can utilize competencies to identify the best of the best. Existing employees with sound competencies can be rewarded and groomed for potential advancement. At the same time, employees with weaker competencies can be tracked to specific learning development activities or into roles that