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Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » leader in software as a service sfa


Software as a Service for Customer Relationship Management and Sales
Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground by offering services for inventory and

leader in software as a service sfa  technology champion and market leader in on-demand CRM applications. Salesforce.com recently announced the general availability of both AppExchange , the on-demand platform and directory (i.e., enterprise applications bazaar), and Winter ''06 , the nineteenth generation of its family of on-demand CRM solutions. With these announcements, the vendor continues with its goal of unleashing the power of the on-demand community, and ushering in a new era of innovation, collaboration and freedom for on-demand Read More...
Enterprise Incentive Management Leader Responds to Market Demands
The market for enterprise incentive management (EIM) products is in its early stages and is rapidly evolving. Callidus Software is the EIM vendor of choice for

leader in software as a service sfa  series Enterprise Incentive Management Leader Responds to the Market Demands In addition to selling directly, Callidus actively promotes and maintains strategic relationships with systems integration (SI) partners, management consulting firms, independent software vendors (ISVs) and technology platform providers. These relationships are formed to provide customer referrals and co-marketing opportunities with the aim of expanding the potential customer base. As well, these relationships leverage the Read More...
TEC Industry Watch: Enterprise Software News for the Week of August 6, 2012
SOFTWARE SELECTIONSAccuride Corporation selects cloud-based Plex Online ERPIndustry tags: Manufacturing

leader in software as a service sfa  cross-industry LinguaNext, Inc., a leader in enterprise software language localization software, has announced the availability of their Linguify solution for Oracle E-Business Suite. The off-the-shelf solution enables companies to translate Oracle solutions into any language without touching the underlying application code. The solution can help reduce multilanguage support (MLS) requirements, or provide language support in countries for which there are no national language support (NLS) packages. This Read More...
Enterprise Management Software Vendor Welcomes Additions
Deltek recognizes that most organizations run their enterprises by using a sort of closed-loop, corrective action process. However, most product-based

leader in software as a service sfa  Shuman was the market leader with its premier product Advantage, which had been introduced in 1997 as one of the first Y2K-compliant products in the market segment. Several years later, Deltek is still selling, maintaining, enhancing, and supporting the Advantage product line, and a similar strategy is envisioned for the Deltek FMS product, whose clients should now have more choices because they can look at other Deltek products, including Vision, which is both technologically advanced (it is Web Read More...
Software as a Service beyond Customer Relationship Management and Sales
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS). Vendors such as WebEx, Webcom

leader in software as a service sfa  very well be a leader in SaaS. Many of us have used the services of this on-line conferencing pioneer many times, but would not identify it as an SaaS leader. However, it should be straightforward to see how the multiple aspects of Web conferencing lend themselves well to the SaaS model. It moves well beyond shared presentations, workspace, and applications, and is supplemented by instant messaging (IM) and integrated with video and audio conferencing, often using voice over Internet protocol (VoIP) Read More...
Skybot Software
Skybot Software™ is the developer of Skybot Scheduler™, an enterprise automation software for Windows, UNIX, and Linux servers. Skybot Scheduler

leader in software as a service sfa  Help/Systems, LLC the industry leader in automated operations software for IBM Power Systems servers. With almost 30 years of scheduling experience, Help/Systems, LLC knows what it takes to deliver industrial strength, high quality, and easy-to-use enterprise automation software. With products like the Robot/SCHEDULE enterprise scheduler, they’ve helped more than 15,000 customers around the world automate their job schedules. Read More...
Digital E-commerce: The Difference between Selling a Product and Selling a Perpetual Customer Relationship
Selling digital content, goods, and services is different from traditional retail physical goods e-commerce—or at least it should be, if the objective is to

leader in software as a service sfa  E-commerce: The Difference between Selling a Product and Selling a Perpetual Customer Relationship Selling digital content, goods, and services is different from traditional retail physical goods e-commerce—or at least it should be, if the objective is to maximize reach and revenue and to drive a rich, ongoing relationship with your customers and high satisfaction. This new approach to customer relationships, enabled only by the unique nature of digital offerings, brings a profound change in the Read More...
Strategies for a Successful CRM Implementation: A Guide for Small and Medium Sized Enterprises
In general, most organizations agree that customer satisfaction—one measure of customer relationship management (CRM) success—improves when CRM software is

leader in software as a service sfa  for a Successful CRM Implementation: A Guide for Small and Medium Sized Enterprises In general, most organizations agree that customer satisfaction—one measure of customer relationship management (CRM) success—improves when CRM software is implemented. This white paper discusses the keys to successfully implementing CRM software solutions, as well as some of the important prerequisites—people and processes—to finding and installing CRM technology. Read More...
Predictive Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices
Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device

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Key Performance Indicators (KPIs)-A Critical Component of Enterprise Business Intelligence (BI)
The wise enterprise recognizes the need for objective metrics and measurements and for its users to establish metrics to monitor and manage results at every

leader in software as a service sfa  Performance Indicators (KPIs)-A Critical Component of Enterprise Business Intelligence (BI) The wise enterprise recognizes the need for objective metrics and measurements and for its users to establish metrics to monitor and manage results at every level in the organization. To meet these goals, an enterprise must select a sophisticated BI solution with powerful KPI and other BI and CPM features that are simple enough for every user and accessible from within and outside the walls of the enterprise. Read More...
Planning for a Financials Implementation: How To Avoid a Nosebleed
Because of the risks inherent in any financial implementation, it’s essential to get back to business basics. These implementations need to be understood and

leader in software as a service sfa  for a Financials Implementation: How To Avoid a Nosebleed Because of the risks inherent in any financial implementation, it’s essential to get back to business basics. These implementations need to be understood and planned for. Thus, there are a few premises that must be addressed in the planning stages of a financials implementation. If these premises are followed in a disciplined manner, the nosebleed of implementation can be avoided. Read More...
Professional Service Strategies that Win: IT’s New Role in the Cloud
Successful enterprise resource planning (ERP) deployment demands a focused examination of the professional services provided by your organization, and the most

leader in software as a service sfa  Service Strategies that Win: IT’s New Role in the Cloud Successful enterprise resource planning (ERP) deployment demands a focused examination of the professional services provided by your organization, and the most efficient infrastructure required to support them. You must provide your most important asset—your people—with effective tools that can be accessed remotely, securely, and immediately. Professional service organizations that understand this will be in a strong position to Read More...
Charting a Better Course for Your Business: Eight Rules for Investing in a New Accounting System
A good financial and accounting system should propel your business forward. It should give you the specific insights you need to spot the storms ahead, help you

leader in software as a service sfa  a Better Course for Your Business: Eight Rules for Investing in a New Accounting System A good financial and accounting system should propel your business forward. It should give you the specific insights you need to spot the storms ahead, help you maximize resources with streamlined processes, and be nimble enough to help you navigate the changing currents of today’s business environment. Download this white paper to make sure you have the facts straight about what to look for—and what to Read More...
Optimizing ITIL with SRM Service Resolution Management for the Next-generation Service Desk
IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To

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