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Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » leader in software as a service sfa


Software as a Service for Customer Relationship Management and Sales
Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground by offering services for inventory and

leader in software as a service sfa  technology champion and market leader in on-demand CRM applications. Salesforce.com recently announced the general availability of both AppExchange , the on-demand platform and directory (i.e., enterprise applications bazaar), and Winter ''06 , the nineteenth generation of its family of on-demand CRM solutions. With these announcements, the vendor continues with its goal of unleashing the power of the on-demand community, and ushering in a new era of innovation, collaboration and freedom for on-demand Read More...
Enterprise Management Software Vendor Welcomes Additions
Deltek recognizes that most organizations run their enterprises by using a sort of closed-loop, corrective action process. However, most product-based

leader in software as a service sfa  Shuman was the market leader with its premier product Advantage, which had been introduced in 1997 as one of the first Y2K-compliant products in the market segment. Several years later, Deltek is still selling, maintaining, enhancing, and supporting the Advantage product line, and a similar strategy is envisioned for the Deltek FMS product, whose clients should now have more choices because they can look at other Deltek products, including Vision, which is both technologically advanced (it is Web Read More...
Bolstering the Call Center with Service Resolution Management Processes
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches

leader in software as a service sfa  company, as a business leader, to evaluate what processes are taking place in its support environment and to then determine how it would like those processes to be handled. With this, the company can guide users step by step through the process of answering their questions, applying the right process to each inquiry to drive the outcome it wants. Service resolution systems enable the company to harness all the tools and knowledge it has already acquired to solve customers'' issues, regardless of what chann Read More...
Software as a Service beyond Customer Relationship Management and Sales
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS). Vendors such as WebEx, Webcom

leader in software as a service sfa  very well be a leader in SaaS. Many of us have used the services of this on-line conferencing pioneer many times, but would not identify it as an SaaS leader. However, it should be straightforward to see how the multiple aspects of Web conferencing lend themselves well to the SaaS model. It moves well beyond shared presentations, workspace, and applications, and is supplemented by instant messaging (IM) and integrated with video and audio conferencing, often using voice over Internet protocol (VoIP) Read More...
Software Giants Make Courting A Small Guy Their
Trying to sell dumbed-down versions of mySAP Business Suite, Oracle E-Business Suite, without a serious re-engineering of these products, has not worked for the

leader in software as a service sfa  touting SAP''s and oracle''s leadership position, brand recognition, and viability. On its hand, SAP Business One software features natively the SAP Enterprise Portal''s Drag & Relate capabilities obtained in its acquisition of TopTier in 2001 (see SAP Acquires TopTier To Further Broaden Its Horizons ), which was another vendor with Israeli roots. A user is for example able to add a data field to an invoice, and then drag and drop the newly created data field into another part o the system, which should be Read More...
3 Tips for Integrating Field Service Management Software with ERP
Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service

leader in software as a service sfa  field service management,integrated field service,field service software,service management data,field service API,service management system,IFS service management Read More...
Set Software


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eRPortal Software Group
The eRPortal Software Group provides high performance, Web-enabled, enterprise asset management, maintenance management, and materials tracking software

leader in software as a service sfa  enterprise asset management, EAM, maintenance management, materials tracking software, maintenance management solution Read More...
Bluebee Software
Based in Montreal, Quebec (Canada), Bluebee Software provides Web-based enterprise resource planning (ERP) solutions for midsized and large companies

leader in software as a service sfa  Software Based in Montreal, Quebec (Canada), Bluebee Software provides Web-based enterprise resource planning (ERP) solutions for midsized and large companies'' accounting, distribution, and manufacturing operations. The company creates many types of Web interface, including business to business (B2B), business to consumer (B2C), and personal digital assistant (PDA) interfaces. Designed to be used by business managers, Bluebee solutions are intended to be easy to deploy for employees, customers, Read More...
7 Steps to an Easier Development Project, a Better Product, and a Stronger Team
Your data models are brilliant ... but only if database administrators (DBAs) and developers are on the same page. A mismatch of expectations can slow down a

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E-Commerce Lesson: Success Gets a Yawn, Failure Takes a Beating
ERP giant SAP Aktiengesellschaft announced full details of its Internet strategy. Consumer electronics giant Best Buy announced 2Q earnings rise of 34 percent

leader in software as a service sfa  Commerce Lesson: Success Gets a Yawn, Failure Takes a Beating Event Summary With the Internet quickly shaping up as the major battleground in the ERP arena, SAP''s formal announcement might have been earthshaking. It takes an early lead among the ERP vendors and positions itself to meet growing challenges from such software component manufacturers as Ariba, Commerce One and Concur. However, neither the stock market nor news analysts seemed to care very much. Almost simultaneously, Best Buy announced Read More...
S7 Software


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Axia Software


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A Firewall is Cheaper Than a Lawyer
eBay''s motion for a preliminary injunction to limit Bidder''s Edge online auction search engine from linking to their site, may set precedents for future

leader in software as a service sfa  Firewall is Cheaper Than a Lawyer A Firewall is Cheaper Than a Lawyer L. Taylor - May 15, 2000 Event Summary On Friday, April 14, the Federal District Court in San Jose, California held a hearing on eBay''s motion for a preliminary injunction to limit Bidder''s Edge, an online auction search engine, from linking to eBay''s website. In an open letter dated April 20th to its user base, President and CEO of Bidder''s Edge, Jim Carney, defended his position stating that, we remain confident in the correctness Read More...
A Short Guide to a Faster WAN
Wide area networks (WANs) are essential to the majority of businesses, enabling effective communications within the organization and with customers, partners

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