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Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » leader in software as a service b2b


Software as a Service for Customer Relationship Management and Sales
Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground by offering services for inventory and

leader in software as a service b2b  technology champion and market leader in on-demand CRM applications. Salesforce.com recently announced the general availability of both AppExchange , the on-demand platform and directory (i.e., enterprise applications bazaar), and Winter ''06 , the nineteenth generation of its family of on-demand CRM solutions. With these announcements, the vendor continues with its goal of unleashing the power of the on-demand community, and ushering in a new era of innovation, collaboration and freedom for on-demand Read More...
Pricing Management in a Down Economy -- Part 1
Not long ago, I wrote about the pricing management and optimization software market, and in particular depth about two bullish vendors and fierce competitors in

leader in software as a service b2b  For example, one world leader in the agricultural and construction equipment businesses relied on the outdated and manual cost-plus method to determine the price for service parts on its construction equipment. The formula was simple: every quarter the company increased the service parts prices; however, over time, the managers noticed that demand began to drop considerably. After a corporate mandate to increase service revenue, this original equipment manufacturer (OEM) conducted in-depth market Read More...
SAP as a Retail Market Force: More Fact Than Fiction
Can SAP, a market and technology leader in business management software, translate its success in the manufacturing industry to retail? TEC principal analyst P

leader in software as a service b2b  a market and technology leader in business management software, and since those early days retailers have been using the now legacy SAP R/1 and SAP R/2 financials solutions to support their financial processes. With the success of the client-server SAP R/3 enterprise resource planning (ERP) solution in the early 1990s and the burgeoning expansion of the global ERP market, SAP embarked on tailoring its solutions to specific industries beyond manufacturing. Some pundits are still not convinced that retail Read More...
Moxie Software-Promoting Social and Multichannel Customer Service
Moxie Software hopes to instill, well, the “moxie to be social” mantra in its customers. Its software suite ensures that the proverbial “voice of the customer

leader in software as a service b2b  Moxie is a market leader in providing customer communication channel solutions, especially knowledge base, e-mail, chat, co-browse, and WSS. Moxie has offices in North America; Europe, the Middle East, and Africa (EMEA); and Asia and is anticipating a higher demand for its products across the regions as companies look to support multichannel customer communications. TEC: What is your high-volume analytics (big data) strategy and offerings? DL: Moxie’s platforms have open databases with complete data Read More...
SAP - A Leader Under Reconstruction
SAP is responding to the changing Internet marketplace by restructuring to develop flexibility and forming key partnerships and alliances to put content behind

leader in software as a service b2b  recognized as an absolute leader in the Enterprise Resource Management market. User Base : With an extensive user base spanning industries such as aerospace, automotive, retail, financial and manufacturing (to name but a few), SAP has a wealth of industry verticals to develop, pilot and deliver solutions. Product Breadth and Depth : SAP''s solutions within Enterprise Resource Planning, eProcurement, Supply Chain Management and Marketplace functionality provide a wide scope of features. Few, if any, Read More...
Skybot Software
Skybot Software™ is the developer of Skybot Scheduler™, an enterprise automation software for Windows, UNIX, and Linux servers. Skybot Scheduler

leader in software as a service b2b  Help/Systems, LLC the industry leader in automated operations software for IBM Power Systems servers. With almost 30 years of scheduling experience, Help/Systems, LLC knows what it takes to deliver industrial strength, high quality, and easy-to-use enterprise automation software. With products like the Robot/SCHEDULE enterprise scheduler, they’ve helped more than 15,000 customers around the world automate their job schedules. Read More...
Brewing Up a Better Schedule for a Product with Many Variables
For the coffee producer Mother Parkers, scheduling coffee production across two plants was an ever-increasing challenge. Mother Parkers decided to take

leader in software as a service b2b   Read More...
In Defense of Data Centers: The Positive Role IT Can Play in the Greening of Business
Corporate concern for the environment is no longer just an issue of compliancy. Businesses are becoming increasingly concerned about how much energy is required

leader in software as a service b2b  Defense of Data Centers: The Positive Role IT Can Play in the Greening of Business Corporate concern for the environment is no longer just an issue of compliancy. Businesses are becoming increasingly concerned about how much energy is required by their IT operations, especially by their data centers. Greening IT starts in the data center: find out how data center consolidation—and other solutions—can help you reduce energy consumption, and even increase productivity and efficiency. Read More...
Web Self-Service
This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on

leader in software as a service b2b  web,information,benefits,Surado,customer,service Read More...
Pragmatist''s Guide: Building a Business Case for a Formula-based ERP
If you''re a process manufacturer taking a close look at the option of acquiring an enterprise resource planning (ERP) solution, you may be finding that you''re

leader in software as a service b2b  business case for a formula-based erp,erp erp,business to business software,erp in software,enterprise resource planning,business process engineering,companies erp,paper erp,erp case,process erp,erp process,erp resources,enterprise resource planning software,erp industries,business case software Read More...
Deacom Certification at a Glance: A Prelude to the Certification Report
We recently certified Deacom Integrated Accounting and ERP Software v 10.4. Before sharing my impressions of Deacom’s product, I would like to briefly describe

leader in software as a service b2b  Certification at a Glance: A Prelude to the Certification Report We recently certified Deacom Integrated Accounting and ERP Software v 10.4 . Before sharing my impressions of Deacom’s product, I would like to briefly describe the certification process so you can better understand how it works. The Process : It all starts with a request for information (RFI) file, which is a hierarchical list of system features and functions that the vendor completes by rating each criterion as Supported, Not Read More...
A Short Guide to a Faster WAN
Wide area networks (WANs) are essential to the majority of businesses, enabling effective communications within the organization and with customers, partners

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Leadership When It Really Matters: A Closer Look at Investing in PLM Technology to Profit in a Down Economy
Loss of strategic vision and leadership can pose a greater threat to organizations than dramatic economic downturn. Companies that invest in technology wisely

leader in software as a service b2b  When It Really Matters: A Closer Look at Investing in PLM Technology to Profit in a Down Economy Loss of strategic vision and leadership can pose a greater threat to organizations than dramatic economic downturn. Companies that invest in technology wisely will gain a competitive advantage and even prosper during hard times. Achieving financial results hinges on finding a product lifecycle management (PLM) solution that delivers business benefits not only in the short-term but also long into the Read More...
Charting a Better Course for Your Business: Eight Rules for Investing in a New Accounting System
A good financial and accounting system should propel your business forward. It should give you the specific insights you need to spot the storms ahead, help you

leader in software as a service b2b  a Better Course for Your Business: Eight Rules for Investing in a New Accounting System A good financial and accounting system should propel your business forward. It should give you the specific insights you need to spot the storms ahead, help you maximize resources with streamlined processes, and be nimble enough to help you navigate the changing currents of today’s business environment. Download this white paper to make sure you have the facts straight about what to look for—and what to Read More...
Optimizing ITIL with SRM Service Resolution Management for the Next-generation Service Desk
IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To

leader in software as a service b2b   Read More...

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