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Field Service Management (FSM)
Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
 

 leader in software as a service b2b

Field Service Management (FSM) RFI/RFP Template

Customer Engagement Management, Contract and Warranty Management, Work Order Management, Inventory, Logistics, and Parts Planning, Workforce Forecasting and Planning, Scheduling and Routing, In... Get this template

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Field Service Management (FSM)
Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...

Documents related to » leader in software as a service b2b

Software as a Service for Customer Relationship Management and Sales


Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground by offering services for inventory and collaborative planning.

leader in software as a service b2b  technology champion and market leader in on-demand CRM applications. Salesforce.com recently announced the general availability of both AppExchange , the on-demand platform and directory (i.e., enterprise applications bazaar), and Winter ''06 , the nineteenth generation of its family of on-demand CRM solutions. With these announcements, the vendor continues with its goal of unleashing the power of the on-demand community, and ushering in a new era of innovation, collaboration and freedom for on-demand Read More

SAP as a Retail Market Force: More Fact Than Fiction


Can SAP, a market and technology leader in business management software, translate its success in the manufacturing industry to retail? TEC principal analyst P.J. Jakovljevic reviews the complexities of this master vertical and the steps SAP has taken to address them. The ensuing candid discussion with the SAP Retail Industry team sheds some light on SAP’s strategy with regard to the retail industry.

leader in software as a service b2b  a market and technology leader in business management software, and since those early days retailers have been using the now legacy SAP R/1 and SAP R/2 financials solutions to support their financial processes. With the success of the client-server SAP R/3 enterprise resource planning (ERP) solution in the early 1990s and the burgeoning expansion of the global ERP market, SAP embarked on tailoring its solutions to specific industries beyond manufacturing. Some pundits are still not convinced that retail Read More

SAP - A Leader Under Reconstruction


SAP is responding to the changing Internet marketplace by restructuring to develop flexibility and forming key partnerships and alliances to put content behind its extensive advertising campaign for mySAP. com

leader in software as a service b2b  recognized as an absolute leader in the Enterprise Resource Management market. User Base : With an extensive user base spanning industries such as aerospace, automotive, retail, financial and manufacturing (to name but a few), SAP has a wealth of industry verticals to develop, pilot and deliver solutions. Product Breadth and Depth : SAP''s solutions within Enterprise Resource Planning, eProcurement, Supply Chain Management and Marketplace functionality provide a wide scope of features. Few, if any, Read More

Software Giants Make Courting A Small Guy Their "Business One" Priority Part Three: Market Impact Continued


Trying to sell dumbed-down versions of mySAP Business Suite, Oracle E-Business Suite, without a serious re-engineering of these products, has not worked for the lower-end of the market. To date, Oracle and SAP have responded by acquiring more suitable genuine products for the segment, while it is not unlikely to see PeopleSoft and J.D. Edwards follow suit in the future.

leader in software as a service b2b  touting SAP''s and oracle''s leadership position, brand recognition, and viability. On its hand, SAP Business One software features natively the SAP Enterprise Portal''s Drag & Relate capabilities obtained in its acquisition of TopTier in 2001 (see SAP Acquires TopTier To Further Broaden Its Horizons ), which was another vendor with Israeli roots. A user is for example able to add a data field to an invoice, and then drag and drop the newly created data field into another part o the system, which should be Read More

Pricing Management in a Down Economy -- Part 1


Not long ago, I wrote about the pricing management and optimization software market, and in particular depth about two bullish vendors and fierce competitors in the business-to-business (B2B) manufacturing and distribution segments: Zilliant and Vendavo. Look for similar write-ups down the track on DemandTec, Symphony Metreo, and on the Servigistics pricing solution (whereby the last will focus

leader in software as a service b2b  For example, one world leader in the agricultural and construction equipment businesses relied on the outdated and manual cost-plus method to determine the price for service parts on its construction equipment. The formula was simple: every quarter the company increased the service parts prices; however, over time, the managers noticed that demand began to drop considerably. After a corporate mandate to increase service revenue, this original equipment manufacturer (OEM) conducted in-depth market Read More

CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part Two: Using A Knowledge Base To Reduce The Time, Risk And Cost Of A CRM Selection


Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed knowledge bases that are used in a tested selection methodology reduce the RFI process from months to weeks, eliminate data quality issues and allow an apples to apples comparison of vendor offerings.

leader in software as a service b2b  Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part Two: Using A Knowledge Base To Reduce The Time, Risk And Cost Of A CRM Selection Mitigating Drawbacks Through The Use Of A Knowledge Base Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. With regard to technology selections, TEC describes a knowledge base as having three components: First , a comprehensive set of functional and technical criteria covering every functional Read More

Predictive Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices


Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime by automating service alerts and meter reading, and providing proactive toner replenishment. Users benefit from improved device uptime, and manufacturers and their service partners can build proactive service relationships that can drive customer loyalty.

leader in software as a service b2b   Read More

TCO Analysis of a Traditional Data Center vs. a Scalable, Containerized Data Center


Standardized, scalable, pre-assembled, and integrated data center facility power and cooling modules provide a total cost of ownership (TCO) savings of 30% compared with traditional, built-out data center power and cooling infrastructure. Avoiding overbuilt capacity and scaling the design over time contributes to a significant percentage of the overall savings. This white paper provides a quantitative TCO analysis of the two architectures, and illustrates the key drivers of both the capex and opex savings of the improved architecture.

leader in software as a service b2b  DCIM, data center, data center infrastructure management, DCIM management, IT, IT infrastructure, APC by Schneider Electric, facility operations and maintenance, data center facility operations, data center PUE, PUE, data center cooling module, data center power and cooling infrastructure, traditional data center, containerized data center, data center TCO Read More

“It’s a Notebook!” “It’s a Paperweight!” “Wait - It’s Both!”


Some Toshiba notebook buyers got a nasty surprise when they found their Intel CPU had died. Will Toshiba switch from “Intel Inside” to “AMD Instead”?

leader in software as a service b2b  a Notebook!” “It’s a Paperweight!” “Wait - It’s Both!” Event Summary Source: PC Week UPDATED March 17, 2000 10:58 AM PT Intel Corp. has confirmed it uncovered a design problem involving processor packages using the company''s 400MHz Celeron and 400MHz Pentium II mobile chips that effectively made the chips unusable. The problem was brought to Intel''s attention in late February after buyers of notebooks from Toshiba America Information Systems Inc. began complaining about CPU Read More

A How-to Guide for a Radio Frequency Identification Site Survey


As organizations prepare for a radio frequency identification (RFID) implementation, they often don't understand the preliminary work necessary to begin the project. The importance of a site survey can influence the success or failure of an RFID project.

leader in software as a service b2b  How-to Guide for a Radio Frequency Identification Site Survey A best practice approach to a radio frequency identification (RFID) implementation suggests that, as a preparatory task, a site survey be completed beforehand. A site survey will identify issues and hurdles to an RFID implementation, and suggest helpful, industry-proven techniques to solve these problems. The equipment, connection procedures, and methodology, as well as a list of tips for completing a site survey, are explored in this second Read More

Move from a "Cost Center" to a "Game Changer"


While the role of IT in product development and sales has increased tremendously, a disconnect remains between the IT and business sides of an organization. Some organizations also incorrectly believe that IT spend does not add direct value to the business and hence is not justified. The onus is on IT to mend this perception by delivering tangible business value. Learn how.

leader in software as a service b2b  from a Cost Center to a Game Changer While the role of IT in product development and sales has increased tremendously, a disconnect remains between the IT and business sides of an organization. Some organizations also incorrectly believe that IT spend does not add direct value to the business and hence is not justified. The onus is on IT to mend this perception by delivering tangible business value. Learn how. Read More

The Benefits of a Software Selection Project-Even when Management Imposes a Decision


The Project Delivery Group (PDG) here at Technology Evaluation Centers (TEC) works closely with our clients to assist and guide them through the process of evaluating and selecting their business software solutions. Over the years, this group has witnessed the multitude of issues and hurdles that can arise—oftentimes unexpectedly—during those selections and has become adept at helping its clients

leader in software as a service b2b  Benefits of a Software Selection Project-Even when Management Imposes a Decision The Project Delivery Group (PDG) here at Technology Evaluation Centers (TEC) works closely with our clients to assist and guide them through the process of evaluating and selecting their business software solutions. Over the years, this group has witnessed the multitude of issues and hurdles that can arise—oftentimes unexpectedly—during those selections and has become adept at helping its clients work through various Read More

7 Steps to an Easier Development Project, a Better Product, and a Stronger Team


Your data models are brilliant ... but only if database administrators (DBAs) and developers are on the same page. A mismatch of expectations can slow down a project and lead to weak products. But this situation can be avoided if you develop a strategy that builds a little more teamwork. Follow seven cost-effective steps to better collaboration, and get a lot more value from your software development team’s data modeling.

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eRPortal Software Group


The eRPortal Software Group provides high performance, Web-enabled, enterprise asset management, maintenance management, and materials tracking software solutions for managing strategic assets and operations.

leader in software as a service b2b  enterprise asset management, EAM, maintenance management, materials tracking software, maintenance management solution Read More

Identify and Leverage Your Existing Service Life Cycles


Service management has become critical for today’s organizations. To remain competitive, businesses need more appropriate services to support their customers, suppliers, and business partners. Discover how “service cycles” have evolved since the 1990s, learn how to make hidden service life cycles visible, and find out how, once they are visible, they can help you improve services and align IT with business objectives.

leader in software as a service b2b  and Leverage Your Existing Service Life Cycles Only IBM offers integrated service management solutions for all industries — across business and IT — addressing the full service lifecycle, both within and beyond the datacenter. Discover how to transform your assets — traditional IT, physical, and emerging smart assets — into unique business value. Source: IBM Resources Related to Identify and Leverage Your Existing Service Life Cycles : Service Management (Wikipedia) Information Read More