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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 kpi professional account management

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

PPM for Professional Services Automation

A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline and track resources, projects, portfolios, revenues, and the costs of professional services organizations (PSOs), which provide billable services to their clients. Consequently, PPM for PSA provides both the high-level monitoring of project portfolios as business investments and automates the project-specific functionality of time, billing, expense reporting, opportunity management, and resource management, linking back office functionality with the PSO’s portfolio of projects. 

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Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards


A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach, you need a framework for understanding how a services company and its customer engagement should be measured. Learn about the various ways to support strategic account management at each stage of your company’s evolution, which metrics are most relevant, and more.

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When Small Business Packages Have Enterprise Appeal


As an APS-based business management system, NetSuite can effectively serve the needs of small medium businesses. Its integrated application uses three distinct building blocks: customer relationship management, back-office ERP and accounting, and a robust set of e-commerce applications.

kpi professional account management  previous timeframes. Along with KPIs and a dashboard approach to business management data extraction and report creation have been well-designed. For example, subscribers can target specific customer segments through searches and exclusions. Target groups can also be created by using prospect or customer information recorded in the database. NetSuite also enables users to create specific groups which can then be targeted for particular marketing campaigns such as new sales, upsell, or cross-sell. Ad hoc Read More

Mobile Business Intelligence & Analytics


The convergence of business intelligence (BI) and mobility has been well under way for some time. As more professionals begin using smart phones and other mobile devices to keep up to date with business information, your company’s work force will start seeing mobile access to business data as the rule rather than the exception. Discover the benefits that are in store for an organization that embraces mobile analytics.

kpi professional account management  access to real time KPI data is a key factor. Business time frames are being compressed and if a company is going to have a competitive advantage then its decision makers need to have access to the to the information they need - wherever they are, whenever they need it and then make important decisions on-the-go. Key sales people, who are mobile, and in constant contact with their customers need to have access to a mobile analytics environment. Having the ability to view current sales for the month, Read More

Business Intelligence


The ability to extract and present information meaningfully is vital for business management. Indeed, business intelligence tools enable companies to make better decisions, by providing the right information to the right people at the right time. Moreover, employees increasingly suffer from information overload, and require solutions that make informed decisions a more natural part of the everyday work experience.

kpi professional account management  You also can display KPI information as a bar chart, showing a single KPI, and graphically illustrating company performance for specific time periods. Office Web Parts in Business Portal pages Business Portal is a powerful tool for presenting data to users in a variety of business roles. Role-based access helps provide security to sensitive data because users only see the information that their role is allowed to see. While it''s easy to see a broad view of your data, individual users also can display Read More

Microsoft Takes A Shot at the Business Intelligence Market


Microsoft Business Scorecard Manager 2005 has allowed Microsoft to enter the business intelligence (BI) market by using its client base to expand its offering. Microsoft offers a complete solution with its SQL Server platform, OLAP, reporting analysis, and scorecarding capabilities.

kpi professional account management  monitors key performance indicators (KPIs), allows teams to analyze issues based on metrics set, and allows users to drill down to data stored in the SQL Server to identify the structured and unstructured source data, in order to view more detailed information. BSM offers collaboration among users, personalized notification of status changes within a scorecard, task assignment to individuals based on KPI, and distribution of scorecards via email. SharePoint Server 2007 provides a centralized Web portal Read More

SmartOrg Portfolio Navigator for Product Lifecycle Management Certification Report


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Blackboard Learn 9.1 for Learning Management Certification Report


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Customer Relationship Management (CRM)


When talking about relationship management in the context of software solutions, most people think of customer relationship management (CRM). However, relationships also exist between companies and their vendors, companies and their customers, vendors and their suppliers, employees, different departments of the same company, and so on. The Relationship Management Evaluation Center concentrates on CRM and supplier relationship management (SRM), as software and information and communication technology (ICT) play a major role in facilitating effective relationship management among all parties involved.

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deFacto Performance Management: Enterprise Performance Management Redefined


In this product analysis report, TEC analyst Jorge Garcia takes an in-depth look at the deFacto enterprise performance management (EPM) solution in the context of today's EPM landscape. The report covers an introduction to deFacto and its approach to EPM, deFacto product highlights, and a general look at EPM and its history, role, importance, and value in modern enterprises.

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Project Portfolio Management for Service Organizations: Bridging the Gap between Project Management and Operations


There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller PSOs, best-of-breed vendors provide hosted solutions with out-of-the-box integrations, while integrated PPM solutions provide the complete back-office systems preferred by many larger PSOs.

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Oracle Human Capital Management Cloud Service: Simplify People Management and Build the Best Talent


In this white paper, the new challenges and opportunities that are facing modern HR organizations are discussed, and the technology innovations that Oracle has developed to address them. Streamlining core processes and developing a business-focused talent strategy as well as using the right technology can help you simplify managing your people and building the best talent.

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Enter Enterprise Incentive Management and Incentive Compensation Management


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Campus Management


Clients benefiting from Campus Management Corp® services and solutions represent a rich diversity of colleges and universities, each with its own unique constituencies, mission, and learning environment

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Data Management and Analysis


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