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Documents related to » kpi major account management


Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards
A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach

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Sales Performance Management
A productive sales force must concentrate on acquiring, growing, and retaining profitable relationships with its clients. This requires clear, detailed views of

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Critical Business Functions: Misunderstood, Underutilized, and Undervalued Part One: Credit and A/R Management
The credit and collection function is the most misunderstood, underutilized, and undervalued area of business. When allied with the sales function, controlled A

kpi major account management  common key performance indicators (KPI)— Days Sales Outstanding (DSO) and percent of bad debt —it would seem that the major role of credit is risk management . However these measurements and the thinking behind them are flawed, out-of-date, and potentially detrimental in today''s business world. Accounts receivable (A/R) is one of the largest and most liquid of corporate assets, credit and A/R management may be the most misunderstood, underutilized, and undervalued business process. For example, the Read More...
Goal-oriented Business Process Management
The trend toward more flexible ways of working, shorter organizational reaction times, and the ability to fully embrace market unpredictability, is a powerful

kpi major account management  foreseen values of the KPIs and the corrective actions can be defined and described at the goal level (e.g., disabling one or more goals for the fast track case), abstracting from the specific procedures actually followed. 3. Discussion Comparison The innovative approach to BPM described in Section 2 Goal-Oriented BPM(p. 3) has some unique features that set it apart from other more common BPM styles. Beyond what has been already said, however, it is useful to explicitly compare goal-oriented BPM with Read More...
Transforming Performance Management in an SAP Environment: Considerations for Finance
Finance professionals who plan, budget, and forecast in an SAP environment always need to drive additional value from their SAP solutions. One of the most

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Facilities Management is Moving Forward with Technology
Information is one of the most valuable resources for facilities management departments, so it’s essential to have a process that lets you achieve full value

kpi major account management  contract include timescale and KPIs and establish a project team. Import existing data into new software and run pre-installation and sanity checks. Next, check integrations with third party applications are working before testing, commissioning and signing off. Finally, ensure you train end users and technicians before going live. Ensure hardware, data, staff and IT support are accessible on need basis, and take an active role in putting the system into operation, and you’ll have done the best you can Read More...
Data Management and Analysis
From a business perspective, the role of data management and analysis is crucial. It is not only a resource for gathering new stores of static information; it

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Oil and Gas: Upstream Data and Information Management Survey
Oil and gas companies have numerous information systems, each churning through vast amounts of data to support business decisions. Successful management of

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Blackboard Learn 9.1 for Learning Management Certification Report
Blackboard Learn 9.1 is now TEC Certified for online evaluation of learning management systems in the Human Capital Management Evaluation Center. The

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Tenrox Project Workforce Management for PPM for PSA Certification Report
Tenrox Project Workforce Management is TEC Certified for online evaluation of project portfolio management for professional services automation (PPM for PSA

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EMC Documentum: A Brief on Its Content Management Offerings in 2012
The EMC Documentum family of products covers a range of content management, case management, and governance applications, and plays to current shifts across the

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MODX Web Content Management: Vendor Profile
Open source vendor MODX provides a modern, highly flexible, Web standards–compliant Web content management (WCM) framework. TEC’s Director of Knowledge Services

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Systems Management Buyer''s Guide
Enterprises of all sizes struggle to find and deploy effective systems management solutions. In the solution evaluation process, they need to weigh feature

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Risk Management with Investigation Process Design, Execution, and File Management: The BPS Server Concept
Client processes and risk control contextualization can be greatly improved through investigation process design, process execution, and file management issues.

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