Kronos, the company that introduced the first micro-processor time clock in the 1970s, knows how tricky workforce management (WFM) can be. In this article, TEC principal analyst P.J. Jakovljevic looks at WFM challenges facing organizations, particularly those with large, complex workforces, and how Kronos’ innovative solutions help companies control labor costs, minimize compliance risk, and improve workforce productivity.
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analytics key performance indicators (KPIs), such as overtime, absenteeism, productivity trending, etc., to control costs and improve business performance. Kronos’ labor analytics finds good use in many business sectors, particularly retail and health care. Workforce analytics systems currently offer more than 150 KPIs to many enterprises to garner actionable information. Last but not least, in 2011, Kronos released TeleStaff Version 2.70 of the scheduling and notification solution for public safety org