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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 kpi global account management

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

HCIMS - Clinical Information System RFI/RFP Template

ADT (admission, discharge, and transfer), Global Requirements, Patient Information, Orders, Plan of Care, Work Plan, Kardex and Summary, Flow Sheets and Vitals, MAR and Medications, Critical Care, L&D Fetal Monitoring, Clinical Record, Reference and Reports, HIPAA (Health Insurance Portability and Accountability Act), Interfaces, Ease of Use, Technical and Support, and Product Technology  

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Documents related to » kpi global account management

Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards


A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach, you need a framework for understanding how a services company and its customer engagement should be measured. Learn about the various ways to support strategic account management at each stage of your company’s evolution, which metrics are most relevant, and more.

kpi global account management  Freelance Account Management | KPI Global Account Management | KPI Good Account Management | KPI Interactive Account Management | KPI Key Account Management | KPI Key Account Manager | KPI Live Account Management | KPI Major Account Management | KPI Marketing Account Management | KPI Mobile Account Management | KPI Mythic Account Management | KPI Online Account Management | KPI Professional Account Management | KPI Sales Account Management | KPI Server Account Management | KPI Strategic Account Read More

Emptoris: Powered Up to Empower Global 2000 Users


Since its founding in 1999, Emptoris has evolved into a world leader in strategic supply, category spend, and enterprise contract management solutions, and was recently acquired by IBM. TEC principal analyst P.J. Jakovljevic takes a close-up look at the functionality—and at telecom expense management (TEM) in particular—that makes Emptoris solutions a success among Forbes Global 2000 companies.

kpi global account management  budgets, develop and assign KPIs, and measure and report on results, Emptoris Suite V9 introduced a new Program Management solution. The solution is designed to manage the full lifecycle of procurement and savings initiatives for global organizations. By linking applications and business processes, Program Management enables enterprise-wide transparency and controls, while ensuring adoption of the initiatives. Emptoris Program Management offers greater control, governance, and guidance of programs and Read More

On Demand Compensation Management Partnerships for Spiffed-up Success


Centive's strategy is to form a limited number of strategic partnerships with leading management consulting firms to ensure customers receive the highest levels of service and support. Pertinent alliances made include one offering sales performance incentive funding formulas (SPIFFs).

kpi global account management  to key performance indicator (KPI) metrics to help them better manage their assigned teams. Through a much tighter integration with the Apex application programming interfaces (APIs), Compel imports pipeline opportunity data to enable sales associates to forecast commission and bonus earnings for current periods. Compel applies import filters, such as estimated probability, amount, seats, stage, completed milestones, and close dates, to allow users to select opportunities that meet specific pipeline Read More

Sales Performance Management


A productive sales force must concentrate on acquiring, growing, and retaining profitable relationships with its clients. This requires clear, detailed views of prospects, customers, and the market—and the ability to turn insight into action. The right sales force automation (SFA) system can help you determine priorities and action plans to achieve the best results with your customers—and boost your profit margins.

kpi global account management  Performance Management CRM | KPI Performance Management | KPI Effective Performance Management | KPI Innovation Management | KPI Learn Performance | KPI New Performance Managment | KPI Performance Management Virtualised | KPI Quality Performance Reviews | KPI Performance Management Refers | KPI Performance Management Basic | KPI Performance Management Overview | KPI Performance Management Technical | KPI Performance Management Process | KPI Enterprise Performance Management | KPI Performance Management Read More

Business Community Management


To adapt your supply chain communication process to the demands posed by changing customer expectations, volume increases, and multiple communication formats, automating your supply chain is essential. Business community management (BCM) integrates the technology, business processes, and communication of the entire trading community to create end-to-end supply chain visibility. Learn how to use BCM for your enterprise.

kpi global account management  Management Capabilities BCM | KPI Community Management | KPI Community Management Company | KPI Outsource Community Management | KPI Online Community Management | KPI Community Management Component | KPI Promoting Community Management | KPI Community Management Plan | KPI Community Management Research | KPI Community Management Report | KPI Community Management Office | KPI Community Self Management | KPI Community Management Presentation | KPI Community Management Communication | KPI Science Game Read More

A Candid Conversation with a Field Service Workforce Management Leader


ClickSoftware, rooted in field service workforce scheduling and optimization, provides automated workforce management and optimization solutions, on-demand and on-premise, creating business value through higher productivity, customer satisfaction, and operational efficiency. Its patented concept of “continuous planning and scheduling” covers the entire service lifecycle management realm. TEC presents a candid Q&A session.

kpi global account management  Candid Conversation with a Field Service Workforce Management Leader TEC’s recent series of tutorial articles—“ Navigating Between Service Management Scylla & Charybdis ” and “ The Magic Behind Planning and Executing (Optimal) Service Supply Chains ”—have drawn solid interest and valuable feedback, both publicly and privately. The series on general workforce management (WFM) systems (i.e., not necessarily only in field service), entitled “ Integrated Workforce Management (WFM) Platforms: Read More

Case Study: More Efficient Hospital Management Systems with Content Management Tools


Hospital de la Santa Creu i Sant Pau I is the oldest hospital in Spain, with over 34,000 admissions each year and 150,000 emergencies. In 1999, the hospital began to implement an intranet to provide information to employees, with an update in 2003 to provide visibility of corporate information. Learn how the company is integrating a content management system with portal tools to integrate processes and improve efficiency.

kpi global account management   Read More

Revamping Data Management: Big Data Proves Catalyst to Updating Data Management Strategies


Data management plays a key role in helping organizations make strategic sense of their data and how to best use it. Organizations with data management maturity have ushered in clear data goals, but many obstacles persist. This white paper reports survey results that help to establish a clear picture of how organizations are capitalizing on data management today, as well as what challenges and opportunities remain.

kpi global account management  data management, data management strategy, managing complex data sources, big data, data management adoption, big data management Read More

Why Invest in Talent Management? Five High-ROI Business Drivers for Implementing a Talent Management Program


Clearly, with skilled workers retiring and the pace of change accelerating, recruitment alone can’t supply the smart leaders, strong managers, high performers, and ever-changing skills sets necessary for success. That’s why organizations can see solid return on investment (ROI) by balancing recruitment with an investment not just in training, but in comprehensive talent management. Download this white paper to read more.

kpi global account management  talent management, talent management strategy, talent management ROI Read More

Business Performance Management Basics: An Overview of Business Performance Management and Its Benefits to the Organization


Business performance management (BPM) includes setting key performance indicators, using data mining to discover data patterns and using software to help drive business decisions and develop corporate strategy. For an organization, there are many benefits to implementing a BPM solution.

kpi global account management  Data Mining The terms KPI and data mining are often used to discuss the benefits of BPM and the ways in which BPM drives business decisions. Knowing what those terms mean, however, does not alone guarantee business success. Instead, organizations should identify appropriate ways to apply KPI and data mining in order to determine the metrics required for making the right strategic decisions. KPIs are defined as the critical metrics set by an organization to reflect its financial or nonfinancial success. Read More

Understanding IBM Lotus Web Content Management Software


IBM Lotus Web Content Management software is IBM’s Web content management system offering. Lotus Web Content Management software provides tools to apply business rules and processes to content, helping to ensure that specific information assets from across the enterprise are delivered via Web sites and portal. This factsheet provides a detailed overview of key Lotus Web Content Management features.

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IT Management and Development


The IT management and development business area focuses on developing the tools and resources required to understand, use, and manage IT infrastructure in order to help companies enhance their operational, tactical, and strategic capabilities. Tools for IT management and development can help companies control and measure the quality and effectiveness of their IT infrastructures, and manage software and hardware development tasks.

Challenges related to IT management and development revolve around the need for continuous research to improve products and technologies; the need to improve business and service models to increase return on investment (ROI); and, if necessary, the need to outsource IT management and development to nearshore and offshore destinations.

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Integrating Customer Relationship Management and Service Resolution Management


The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing efforts.

kpi global account management  customer relationship management,CRM,customer-facing processes,complete customer profile,customer-serving institutions,call centers,service resolution management,SRM,customer experience,National Do Not Call Registry,service firms,customer service processes,customer satisfaction,human resources,contact center agents Read More

Systems Monitoring and Management: Vendor Evaluation Checklist


This systems’ monitoring and management vendor evaluation checklist from Uptime Software is designed to help IT managers and administrators as they search for the right solution. It is intended to be a generic list that can be updated, expanded, and customized depending on your exact requirements. You are welcome to edit and modify each of the items as you see fit.

kpi global account management  Uptime Software,systems management,information systems management,server management software,systems monitoring,systems management solutions,information system management,enterprise systems management,server management,systems management solution,open source systems management,systems management information,systems monitoring software,erp software selection,erp software evaluation Read More