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Outsourcing, IT Infrastructure
The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical type...
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Documents related to » kpi account recovery management


Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards
A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach

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4 Steps to a Best-run Business
To promote fast growth, small businesses often sacrifice process control for creativity. But sooner or later, unstructured creativity compounded by fast growth

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Supply Chain Collaboration: The Key to Success in a Global Economy
Outsourcing and global competition are forcing companies to transform their supply chains from linear processes into adaptive networks. Communities of customer

kpi account recovery management  perspectives. Key performance indicator (KPI) reporting, based on a set of predefined metrics that align performance with the objectives of the other members of the supply chain, can help generate mutual gains and savings. Note that almost every industry is experimenting with supply chain collaboration, creatively adapting the concept to fit its specific needs. For example, consumer products and retail companies are implementing safety stock levels across their entire supply chains. The idea is to meet a Read More...
CRM: A Business Imperative during the Economic Downturn
The economic downturn means that businesses must capitalize on every opportunity to gain revenue. With the right customer relationship management (CRM) solution

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Case Study: SAP and Sales Management
To achieve global transparency of all customer relationships, SAP AG upgraded to the latest release of the SAP customer relationship management (CRM

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Performance Management Framework for Mobile Workforce Management and Field Service
Mobile workforce management is a complex process that includes workforce planning, assignment decisions, and plan execution. To align this complex process with

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Talent Management Best Practices in 2010
Download your copy of the Aberdeen report Cracking the Code for Talent Management.

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Enter Enterprise Incentive Management and Incentive Compensation Management
Companies with large sales forces, huge product portfolios, and complex incentive plans with many variables need to offer variable pay. This has created

kpi account recovery management  Enterprise Incentive Management and Incentive Compensation Management Companies with large sales forces, huge product portfolios, and complex incentive plans with many variables need to offer variable pay based on individual or corporate performance. This need creates opportunities for a new enterprise software category called enterprise incentive management (EIM) or incentive compensation management (ICM), which should provide managers with decision support tools to model various compensation scenari Read More...
Competency Management: the Compass for Strategic Talent Management
This white paper examines how to use a competency-based approach to build behaviors, skills, and knowledge. It explains how to integrate competencies into all

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Oracle Transportation Management
Oracle Transportation Management delivers robust transportation planning and execution capabilities to shippers and third party logistics providers. It

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Understanding IBM Lotus Web Content Management Software
IBM Lotus Web Content Management software is IBM’s Web content management system offering. Lotus Web Content Management software provides tools to apply

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Capitalizing on Advanced Inventory Management
Today’s distributors have an opportunity to drive performance to new levels by investing in advanced inventory management. These companies can expect to

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Business Process Management as a Blueprint for Mobile Workforce Management
As service organizations strive to achieve business objectives with limited resources, there is a growing need for greater visibility into business process

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Top Content Management Solutions Compared
Use TEC sContent Management Evaluation Center* to get a detailed comparison of content management solutions based on your priorities.

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