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Documents related to » kpi account management problems


Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards
A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach

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Business Community Management
To adapt your supply chain communication process to the demands posed by changing customer expectations, volume increases, and multiple communication formats

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Critical Business Functions: Misunderstood, Underutilized, and Undervalued Part One: Credit and A/R Management
The credit and collection function is the most misunderstood, underutilized, and undervalued area of business. When allied with the sales function, controlled A

kpi account management problems  risk management and the KPIs were DSO and percent of bad debt. This view was therefore appropriate for the times. However, the current economic climate is radically different from the post-WW2 era. Rather than shortages, now there are more goods and services available then ever before in human history with more on the way. Quality in products and services is a given expectation and for businesses to be competitive they must also have quality business processes. Yet, today many businesses still cling to Read More
Sales Performance Management
A productive sales force must concentrate on acquiring, growing, and retaining profitable relationships with its clients. This requires clear, detailed views of

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Sage Saleslogix Guidebook
If you’ve already implemented Sage Saleslogix for your customer relationship management (CRM) process and CRM analytics needs, this guidebook can help you

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Portfolio Management
Portfolio management provides insight into what is the best way to distribute resources among the various innovative options/projects to ensure that a maximum

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Applying an Economic Model to IT Management: Operations Management in the Virtual Data Center
Virtualization systems have been replacing traditional, silo-based IT architectures to consolidate resources and workloads, but virtualization requires resource

kpi account management problems  virtualization management, virtualization systems, resource and performance management Read More
Top Three Learning Management Trends for 2011
Learning management is a growing market in certain geographical areas and within specific industries. The availability of mobile and collaborative learning

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Why Invest in Talent Management? Five High-ROI Business Drivers for Implementing a Talent Management Program
Clearly, with skilled workers retiring and the pace of change accelerating, recruitment alone can’t supply the smart leaders, strong managers, high performers

kpi account management problems  talent management, talent management strategy, talent management ROI Read More
Competency Management: the Compass for Strategic Talent Management
This white paper examines how to use a competency-based approach to build behaviors, skills, and knowledge. It explains how to integrate competencies into all

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Enterprise Content Management: It Is More Than Just Web Content Management
Enterprise content management (ECM) is moving beyond web content management. To meet enterprises'' needs, large vendors are introducing scaled down versions

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Value Cycle Management: A Non-Linear Approach to Supply Chain Management
Companies are moving away from the linear production path of the supply chain to embrace value cycle management (VCM). VCM is the optimization of supply chain

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Intelligent Workload Management
Computing infrastructure today though versatile must be used wisely. Intelligent workload management (IWM) allows for efficient consumption of computing

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Selecting Enterprise Asset Management (EAM) for Design, Operate, Maintain
Design-operate-maintain is an approach to asset management designed to maximize value over the entire asset lifecycle—from asset planning and design through

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