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Documents related to » kpi account management position


Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards
A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach

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Case Study: PepsiCo Beverages Italia
PepsiCo Italia needed an information management system to manage and track assets it loans at no cost to clients, such as coolers and fountains. It also sought

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Intuitive Manufacturing Systems Shows Maturity in Adolescent Age Part Two: Market Impact
Intuitive is one of the vendors that have long attempted to mitigate the actual and perceived barriers to enterprise resource planning (ERP) acceptance by

kpi account management position  e-commerce, key process indicator (KPI) tracking and reporting, international improvements, major enhancements to the planning functionality, as well as enhancements throughout the order processing and accounting areas. The later product versions are possibly more focused on the technological rewrite, but the vendor contends that it was an investment worth the trouble, given any new functional enhancements will be facilitated by the more development-friendly .NET architecture. Material requirements Read More
On Demand Compensation Management Partnerships for Spiffed-up Success
Centive''s strategy is to form a limited number of strategic partnerships with leading management consulting firms to ensure customers receive the highest levels

kpi account management position  to key performance indicator (KPI) metrics to help them better manage their assigned teams. Through a much tighter integration with the Apex application programming interfaces (APIs), Compel imports pipeline opportunity data to enable sales associates to forecast commission and bonus earnings for current periods. Compel applies import filters, such as estimated probability, amount, seats, stage, completed milestones, and close dates, to allow users to select opportunities that meet specific pipeline Read More
KronosWorks 2013: The World''s Leading Workforce Information Exchange
This year’s Kronos user conference took place in Orlando, Florida, and confirmed that Kronos remains a very competitive vendor in the workforce management (WFM)

kpi account management position  Kronos offers an industry-specific KPI, i.e., Overall labor Effectiveness (OLE). This indicator unveils three important workforce aspects: availability, performance, and quality. In contrast to Workforce Central, Workforce Ready is promoted more generically, as it addresses the general and basic needs of SMBs. In the future, it will be interesting to watch the vendor’s approach to other technologies: mobile device management (MDM); leveraging wearables (smart watches, fitbits, etc.) to manage the Read More
A Candid Conversation with a Field Service Workforce Management Leader
ClickSoftware, rooted in field service workforce scheduling and optimization, provides automated workforce management and optimization solutions, on-demand and

kpi account management position  Candid Conversation with a Field Service Workforce Management Leader TEC’s recent series of tutorial articles—“ Navigating Between Service Management Scylla & Charybdis ” and “ The Magic Behind Planning and Executing (Optimal) Service Supply Chains ”—have drawn solid interest and valuable feedback, both publicly and privately. The series on general workforce management (WFM) systems (i.e., not necessarily only in field service), entitled “ Integrated Workforce Management (WFM) Platforms: Read More
Intelligent Workload Management
Computing infrastructure today though versatile must be used wisely. Intelligent workload management (IWM) allows for efficient consumption of computing

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Smartree Talent Management Suite
Smartree Talent Management Suite manage complex and resource-consuming processes like personnel administration, time registration, organisational charting

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10 Principles for Knowledge Management Success
Knowledge management (KM) can mean different things to an organization depending upon the nature of the initiative. KM is not a technology or set of

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Alfanar IT Solutions-Enterprise Content Management
Alfanar IT, an information technology company operating in Saudi Arabia since 1995, in partnership with OpenText is providing enterprise content management (ECM

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TEC 2013 EAM/CMMS Market Survey Report: What Organizations Want in Enterprise Asset Management and Computerized Maintenance Management System Software
This report gives an overview of current considerations for organizations seeking to purchase an EAM/CMMS solution. Based on data collected from EAM/CMMS

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Understanding IBM Lotus Web Content Management Software
IBM Lotus Web Content Management software is IBM’s Web content management system offering. Lotus Web Content Management software provides tools to apply

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KronosWorks 2011: Beyond Time Clocks for Modern Workforce Management
Kronos, the company that introduced the first micro-processor time clock in the 1970s, knows how tricky workforce management (WFM) can be. In this article, TEC

kpi account management position  analytics key performance indicators (KPIs), such as overtime, absenteeism, productivity trending, etc., to control costs and improve business performance. Kronos’ labor analytics finds good use in many business sectors, particularly retail and health care. Workforce analytics systems currently offer more than 150 KPIs to many enterprises to garner actionable information. Last but not least, in 2011, Kronos released TeleStaff Version 2.70 of the scheduling and notification solution for public safety Read More

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