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Financial Packages
Financial packages encompass modules for bookkeeping and making sure that accounts are paid or received on time.
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Documents related to » kpi account management down


Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards
A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach

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Business Community Management
To adapt your supply chain communication process to the demands posed by changing customer expectations, volume increases, and multiple communication formats

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Addressing Strategy Management and the Balanced Scorecard
Organizations often see a significant gap between their strategic plans and their ability to execute them, and many try to implement scorecards to solve

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Critical Business Functions: Misunderstood, Underutilized, and Undervalued Part One: Credit and A/R Management
The credit and collection function is the most misunderstood, underutilized, and undervalued area of business. When allied with the sales function, controlled A

kpi account management down  risk management and the KPIs were DSO and percent of bad debt. This view was therefore appropriate for the times. However, the current economic climate is radically different from the post-WW2 era. Rather than shortages, now there are more goods and services available then ever before in human history with more on the way. Quality in products and services is a given expectation and for businesses to be competitive they must also have quality business processes. Yet, today many businesses still cling to Read More...
Goal-oriented Business Process Management
The trend toward more flexible ways of working, shorter organizational reaction times, and the ability to fully embrace market unpredictability, is a powerful

kpi account management down  defining, monitoring, and processing KPIs not only at the procedure level, but also at the goal level. Business owners can immediately assess performance and locate improvement opportunities on a high-level, structured view of the process, without delving into the details of BPMN contingencies. This fast assessment is the optimal fuel for the strong dynamic BPM focus of end-to-end in-flight model update: applying model changes immediatelyto exactly the running processes that need it, no matter their Read More...
Workforce and Expense Management Supports Lean Manufacturing Initiatives: Applying Lean Manufacturing Initiatives to Workforce and Expense Management
Lean manufacturing initiatives and strategies can also be effectively applied toward a business’s largest controllable expense: its workforce. This paper

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Mobile Device Management Comparison Guide
In this age of mobility, organizations increasingly use mobile device management (MDM) software to secure, monitor, manage, and support their mobile device

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Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management

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TEC 2013 EAM/CMMS Market Survey Report: What Organizations Want in Enterprise Asset Management and Computerized Maintenance Management System Software
This report gives an overview of current considerations for organizations seeking to purchase an EAM/CMMS solution. Based on data collected from EAM/CMMS

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Case Study: SAP and Sales Management
To achieve global transparency of all customer relationships, SAP AG upgraded to the latest release of the SAP customer relationship management (CRM

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Goal-oriented Autonomic Business Process Management
Business process management (BPM) is an approach to administering business processes that involves people, organizations, and technologies—and can be carried

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Talent Management Technology Strategies for the Retail Industry in 2010
An integrated talent management technology solution, deployed with an effective strategy, offers significant advantages for retailers. For one thing, businesses

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Performance Management Framework for Mobile Workforce Management and Field Service
Mobile workforce management is a complex process that includes workforce planning, assignment decisions, and plan execution. To align this complex process with

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Case Study: SAP and Marketing Management
By upgrading to the latest release of the SAP customer relationship management (CRM) application as part of its CRM Clear Vision Program, SAP AG transformed the

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Data Management and Analysis
From a business perspective, the role of data management and analysis is crucial. It is not only a resource for gathering new stores of static information; it

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