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 kpi account management basics

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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Documents related to » kpi account management basics

Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards


A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach, you need a framework for understanding how a services company and its customer engagement should be measured. Learn about the various ways to support strategic account management at each stage of your company’s evolution, which metrics are most relevant, and more.

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Business Intelligence: Driving Better Business Performance for Companies with Changing Needs


When it comes to acquiring business intelligence, small to medium-sized companies are often at a disadvantage. Compared to larger companies, they may lack the resources to process data and turn it into business insight, or their systems may not be able to keep pace with organizational growth. This can severely limit their ability to compete—and ultimately, to survive.

kpi account management basics  Performance Indicators KPIs | KPI | Managing Business Performance | Managing Business Process | Measure Business Performance | Measure Performance | Measuring Business Performance | Measuring Performance | Microsoft | Microsoft Business Intelligence | Microsoft Dynamics | Microsoft Dynamics NAV | Microsoft Office | Microsoft Office Business Scorecard | Microsoft Office Business Scorecard Manager | Microsoft SQL Server Analysis Service | Microsoft SQL Server Analysis Services | Microsoft SQL Server Read More

Less Stock, More Profit: Inventory Optimization


Inventory optimization is the area where most enterprise resource planning (ERP) software implementations get the highest and fastest return on investment (ROI). However, many companies implementing an ERP solution don’t add a dedicated inventory optimization module. Learn how inventory optimization can offer companies huge potential to maximize the value of IT investments—and keep inventory levels at the right balance.

kpi account management basics  is that a standard KPI reference model exists in the form of the Supply Chain Operation Reference Model, or SCOR. This model has been developed by the Supply Chain Council, a global, not-for-profit trade association open to all types of organizations, that is dedicated to improving supply chain efficiency. The Supply Chain Council is supported by more than 1,000 corporate members worldwide who have worked together to develop and fine-tune the SCOR model. The Supply Chain Council''s membership consists Read More

CRM: A Business Imperative during the Economic Downturn


The economic downturn means that businesses must capitalize on every opportunity to gain revenue. With the right customer relationship management (CRM) solution, you can protect current revenue streams and unearth new customer revenue opportunities—despite the most challenging market conditions. CRM helps ensure you deliver exceptional service to your current customers, building their long-term loyalty. Find out how.

kpi account management basics  | Key Performance Indicators KPI | Key Performance Indicators Metrics | Key Performance Management | Key Performance Measure | Key Performance Measurement | Key Performance Measurements | Key Performance Metrics | Key Performance Objectives | Key Process Indicators | Key Strategic Indicators | KPI | KPI Example | KPI Management | KPI Measurement | KPI Performance | KPI Reporting | KPI Reports | KPI Software | Learning Management System | Management Solutions | Managing Customer | Managing Customers | Read More

Creating Competitive Advantage in Growing and Mid-sized Businesses with Business Intelligence


Business intelligence (BI) is not only an imperative for big companies. Growing and midsized organizations also require visibility into all aspects of the business for their day-to-day decision-making, with accurate, reliable, and up-to-date information. We outline the issues, business ramifications, and solutions for the BI requirements of growing companies.

kpi account management basics  ranges of the same KPI (for example, quota or forecasts over 30, 60, 90 day periods in one chart or report). The Dashboard The dashboard emerged as a BI delivery vehicle as technology became available to provide real-time information directly to the desktop to meet modern business needs. A dashboard is the visual workspace that drives individual productivity by providing every person in the company with the real-time intelligence he or she needs to make day-to-day decisions smarter and faster. It is the Read More

How Integrated Facilities Management Software Automates Facilities Management


Computerized maintenance management system (CMMS). Enterprise asset management (EAM) system. Computer-aided facilities management (CAFM) system. Integrated workplace management system (IWMS). Each type of facility management solution offers different functionalities and features, and one may be better than another for your company’s needs. Learn more about the differences and how an integrated solution is a “must have.”

kpi account management basics   Read More

Talent Management Best Practices in 2010


Download your copy of the Aberdeen report Cracking the Code for Talent Management.

kpi account management basics  talent management best practices 2010,talent,management,best,practices,management best practices 2010,talent best practices 2010,talent management practices 2010,talent management best 2010,talent management best practices. Read More

Goal-oriented Autonomic Business Process Management


Business process management (BPM) is an approach to administering business processes that involves people, organizations, and technologies—and can be carried out using varying levels of automation. Sadly, BPM often falls short of what it is intended to achieve. But there’s a fresh evolution of current BPM: goal-oriented autonomic BPM. Learn about the ideas, techniques, and benefits of autonomic and goal-oriented BPM.

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Do You Need a Content Management System?


Understanding what content management means is the first step to determine how a solution will suit your company. Because of the abundance of information both inside and outside of organizations, it is crucial to harness it as an effective business asset.

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Warehousing Management: Yard Management, Competitive Analysis, and Challenges


The business remains challenging to even the most established vendors, since an intensifying product architecture rejuvenation and functional enhancements cycle, the pressure from the ERP intruders, and continued market consolidation exert fiscal pressure across the sector.

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Project Portfolio Management for Service Organizations: Bridging the Gap between Project Management and Operations


There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller PSOs, best-of-breed vendors provide hosted solutions with out-of-the-box integrations, while integrated PPM solutions provide the complete back-office systems preferred by many larger PSOs.

kpi account management basics  Portfolio Management for Service Organizations: Bridging the Gap between Project Management and Operations Introduction In the last couple of years, the enterprise resource planning (ERP) industry has changed the landscape of the project portfolio management (PPM) marketplace. ERP vendors, such as SAP , Oracle , and Microsoft , have recognized the value of developing and delivering services to professional services organizations (PSO). Faced with this new reality, the best-of-breed vendors that Read More

Performance Management-What the Mid-market Can Learn from Large Enterprises


Performance management allows companies to align business activity with corporate objectives. This research examines the different levels of business performance achieved by mid-market companies compared with larger firms, as well as the differences in strategy, capabilities, and technologies used. Key recommendations are drawn for mid-market businesses to increase the value they derive from performance management.

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Campus Management


Clients benefiting from Campus Management Corp® services and solutions represent a rich diversity of colleges and universities, each with its own unique constituencies, mission, and learning environment

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Understanding IBM Lotus Web Content Management Software


IBM Lotus Web Content Management software is IBM’s Web content management system offering. Lotus Web Content Management software provides tools to apply business rules and processes to content, helping to ensure that specific information assets from across the enterprise are delivered via Web sites and portal. This factsheet provides a detailed overview of key Lotus Web Content Management features.

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