Research and Reports
Software Selection Services
Stay connected with us
Featured Documents related to
Get Free ERP Systems Comparisons Now
Find the best ERP software solution for your business!
Use the software selection tool employed by IT professionals in thousands of selection projects per year. FREE software comparisons based on your organization's unique needsquickly and easily!
Register to access your free comparison reports and more!
I'm doing research for my company
I'm doing research for my client
I'm a software vendor
I'm a student
Antigua and Barbuda
British Indian Ocean Territory
Central African Republic
Cocos (Keeling) Islands
Congo (Dem. Republic)
Falkland Islands (Malvinas)
French Southern Territories
Guernsey and Alderney
Heard and McDonald Islands
Island of Man
Korea (Democratic Republic of)
Korea (Republic of)
Libyan Arab Jamahiriya
Northern Mariana Islands
Republic of Dominica
Saint Kitts and Nevis
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Sao Tome and Principe
South Georgia and South Sandwich Islands
Svalbard and Jan Mayen Islands
Syrian Arab Republic
Trinidad and Tobago
Turks and Caicos Islands
United Arab Emirates
United States Minor Outlying Islands
Vatican (Holy See)
Virgin Islands (British)
Virgin Islands (U.S.)
Wallis and Futuna Islands
District of Columbia
Send me the TEC Newsletter:
Enter security code:
Already have a TEC account?
Sign in here.
Documents related to
Knowledge Based Selections
Knowledge Based Selections allow companies to truly reach an optimum and justifiable technology decision. Knowledge Based Selections have several unique characteristics that enable a company to rapidly and effectively marry internal business requirements with a myriad of vendor attributes that relate to both product performance and long-term value to clients.
: Knowledge Based Selections Knowledge Based Selections Ben Spencer and John Diezemann - March 14, 2001 Read Comments J. Diezemann, B. Spencer & J. Dowling - March 14, 2001 Executive Summary Performing a selection for a technology product requires a company to marry a myriad of internal business requirements, both present and future, with a myriad of vendor attributes that relate to both products performance as well as the ability to effectively provide long-term value to clients. In order to truly reach
The Power of Knowledge -- Knowledge is Power (Part 3) » The TEC Blog
The Power of Knowledge -- Knowledge is Power (Part 3) » The TEC Blog TEC Blog TEC Home About TEC Contact Us About the Bloggers Follow TEC on Twitter RSS Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn
: atg, call center, consona, CRM, egain, inquire, instranet, kana, KNOVA, knowledge base, Onyx, RightNow, salesforce.com, SCM, service knowledge management, servigistics, servigistics ssm, skm, ventyx, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
10 Principles for Knowledge Management Success
10 Principles for Knowledge Management Success. Search for Software and Other Documents for Your Project and Knowledge Management Success. Knowledge management (KM) can mean different things to an organization depending upon the nature of the initiative. KM is not a technology or set of methodologies, but a practice or discipline that involves people, processes, and technology. If implemented correctly, a KM initiative can improve the productivity and efficiency of an entire organization. With these ten basic principles, your organization can learn how.
: 10 Principles for Knowledge Management Success 10 Principles for Knowledge Management Success Source: Aptean Document Type: White Paper Description: Knowledge management (KM) can mean different things to an organization depending upon the nature of the initiative. KM is not a technology or set of methodologies, but a practice or discipline that involves people, processes, and technology. If implemented correctly, a KM initiative can improve the productivity and efficiency of an entire organization. With
9/5/2007 4:02:00 PM
Lean Knowledge Work
The Toyota production system has been on one of the most important schools of thought in operations, and has spawned several spin-offs. All these approaches are based on similar principles that are collectively referred to as “lean” ideas. While a lean approach to manufacturing and services is straightforward, applying lean to knowledge work can be challenging. Find out why, and what you can do about it.
: Lean Knowledge Work Lean Knowledge Work Source: Wipro Technologies Document Type: White Paper Description: The Toyota production system has been on one of the most important schools of thought in operations, and has spawned several spin-offs. All these approaches are based on similar principles that are collectively referred to as “lean” ideas. While a lean approach to manufacturing and services is straightforward, applying lean to knowledge work can be challenging. Find out why, and what you can do
10/14/2011 2:42:00 AM
Project-oriented Software: Many Choices, Many Differences
Professional service organizations sell not just time, but knowledge. Thus, in addition to time and expense management, a business management software product must support a means for knowing how this knowledge is tracked, assigned, managed, and billed. But which product?
: this knowledge. While employee knowledge is important, this knowledge may not be available at all times, due to commitments to existing clients (or because of vacations, sick days, and so on). Therefore, outside knowledge sources (as represented by subcontractors) must also be tracked, and be considered to be part of a firm s resource pool. And in any case, some jobs may require specific equipment that can be applied to jobs. All of these resources must be tracked and applied in such a manner that
iVita Mines Assets for Bottom Line Health
iVita proposes to improve corporate knowledge of the value (and location) of all assets. This will enable companies to manage assets like cash. The first question iVita asks is, “What’s an asset?”
: iVita intends to add: Knowledge of current value, through links to dynamic markets and blue books Knowledge of location, through embedded signaling devices in inventory tags Knowledge of e-marketplaces, through partnerships. For example, in the health industry (one of its initial target verticals, along with energy), the company points out that assets range from large devices whose purchase cycles are partly driven by technology, such as CAT and MRI scanners, through IV pumps which typically float freely
Bolstering the Call Center with Service Resolution Management Processes
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches, reportedly helped some service companies realize remarkable returns on investment in addition to improved customer satisfaction rates.
: of online self-service systems. Knowledge management (KM) software is the key to such systems, as well as to integrating customer relationship management (CRM) and service resolution management (SRM). For more background, please see Integrating Customer Relationship Management and Service Resolution Management and Knowledge Management: The Core of Service Resolution Management . Bolstering Call Center (and Other CRM) Processes The trend of customer service enablement and the nurturing of customer
Thinking Radically about Unstructured Data: Interview with Ron Carrière, CEO of Cirilab » The TEC Blog
with it, and gain knowledge by interpreting it. Cirilab is a company that provides software products to search, retrieve, and categorize information from unstructured text sources. Read this interesting interview with Ron Carrière, chief executive officer (CEO) of Cirilab , and get his take on the role of Cirilab in the software industry and the company’s approach to the unstructured content management space. I welcome your thoughts—leave a comment below, and I’ll respond as soon as I can. Ron
: bi, Business Intelligence, cirilab, knowledge, search, unstructured content, unstructured text, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
Improving Proposal Management through Collaboration
Improving Proposal Management through Collaboration. Applications and Other Reports to Delineate Your Acquisition, In Relation To Improving Proposal Management through Collaboration Companies typically manage their proposal generation efforts using word processing documents, e-mail, and spreadsheets. However, more efficient and effective ways now exist that enable companies to collaborate with all interested parties. Online collaboration with a knowledge-based application streamlines processes, improves quality, and saves time, eliminating error-prone manual processes and redundancies.
: Disqus Related Topics: Knowledge Base Management, Requirements Management Related Industries: Information, Management, Scientific, and Technical Consulting Services, Management of Companies and Enterprises Source: Source Selection, Inc Learn more about Source Selection, Inc Readers who downloaded this white paper also read these popular documents! Best Practices for ERP Implementation Sales Process Map 3 Key Areas to Reduce Costs with Lean Techniques Talent Management for Small and
11/7/2005 11:02:00 AM
Meridian Global LMS
: Meridian Global LMS is an online learning and knowledge management platform that integrates courseware delivery, administrative reporting and documentation, knowledge mapping, competency management, collaboration tools, knowledge capture, and performance management.
Facing A Selection? Try A Knowledge-Based MatchmakerPart 4: User Recommendations
This tutorial identifies the significance of researching technology vendors to both buyers and vendors/VARs. Buyers require research to determine the short list and vendors/VARs can use research to assess the viability of opportunities before committing time and money to a sales effort. Since a 'one-size-fits-all' product is still not a viable solution for most clients, the ability of technology products to meet clients' needs depends on client requirements. The Catch 22 for both buyers and vendors/VARs is to pinpoint the right match in this ongoing 'dating game'.
: within the TEC s ERP Knowledge Base (the Process Manufacturing Knowledge Base creation has also been under way). The remaining 5% are requirements peculiar to your business and industry (e.g., multiple children bills of material in the electronics industry), which need to be defined from scratch and prioritized appropriately. But, these should only be a small fraction of the entire immense RFI effort. Likewise, vendors /VARs effort in filling the new RFIs should only be limited to filling that delta
White Paper Newsletters