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Software Functionality Revealed in Detail
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 km solutions


New Approaches to KM in Government: User-centric Enterprise Information Retrieval
Today’s $12 billion (USD) knowledge management (KM) market provides comprehensive solutions to large organizations. However, implementing such solutions

km solutions  Approaches to KM in Government: User-centric Enterprise Information Retrieval Today’s $12 billion (USD) knowledge management (KM) market provides comprehensive solutions to large organizations. However, implementing such solutions requires significant resources and depends on behavioral changes by employees. As a result, KM efforts often fall short of their goals. Shifting focus to end user features offers significant benefits to government organizations and their employees—and improves the odds of

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Documents related to » km solutions

Servigistics and MCA Solutions Join Forces on "Super Tuesday"




km solutions  pricing optimization, knowledge management (KM), service content, remote diagnostics, field service scheduling, reverse logistics, warehousing, etc. But cross-selling SLM applications has been difficult, although I will acknowledge that Servigistics showed more progress in that area in 2011 than ever before. The company’s future will depend on its ability to bring each of its SLM modules to the level of success of its SPP/O business. With no longer having to drain energy on competing with MCA, perhaps S Read More

Bolstering the Call Center with Service Resolution Management Processes


Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches, reportedly helped some service companies realize remarkable returns on investment in addition to improved customer satisfaction rates.

km solutions  Analysis The markets for KM and SRM solutions are still emerging, and it is difficult to predict how large or how quickly they will grow, if at all. Some companies have found that the productivity of customer service personnel initially drops while CSRs are becoming accustomed to using the software. Self-service can cause conflicts, since it contributes to a general shift of control and resources away from the call center. Also, exposing some information can be risky. For example, logging complaints into Read More

Exact Software--Working Diligently Towards the "One Exact" Synergy Part Two: Macola, the ERP and BAM Solutions


In 2003, Exact Software announced the general availability of Macola Enterprise Suite (ES), the latest version of the company's ERP solution, which goes beyond traditional ERP solutions’ scope by allowing its users to define business rules, workflow, and exception alerts and events. Also, Exact Event Manager addresses the challenge of not knowing about existing and potential business problems or of learning of them too late by providing a way for organizations to define and respond to critical, time-sensitive data across the entire enterprise.

km solutions  workflow and knowledge management (KM) tools for enterprise-wide collaboration Access to e-Synergy's internal (employee) and external (customer, vendor, and supplier) portal technologies The ability to share key corporate information, such as financials with all decision makers, more effectively Broad HRM and CRM capabilities An integrated view of all the activity taking place within an organization Transfers, via XML, customers, vendors, items, and posted general ledger (G/L) transactions from Dynamics t Read More

The Power of Knowledge -- Knowledge is Power (Part 2)


Part 1 of this blog series introduced the need for knowledge management (KM) software applications as part of a more comprehensive and strategic service management (SSM) suite. One such broad SSM suite has been offered by Servigistics. Servigistics’ Service Knowledge Management (SKM) solution, the newest module within Servigistics SSM, is designed to meet the requirements of the technical

km solutions  Gathering History -- Most KM deployments fail due to lack of content and lack of a defined process to author and populate the knowledge base. SKM is able to analyze and capture accurate and succinct problem-resolution pairs from disparate historical files to pre-populate and jump-start a problem resolution project. Volumes of product data and information are generally plentiful in both structured data (database rows, fields, tables, etc.) and unstructured content (forms, documents, pictures, etc). Read More

Leveling the Field: Powerful Software Solutions for Midsize Companies


Find out more in leveling the field: powerful software solutions for midsize companies.

km solutions  the Field: Powerful Software Solutions for Midsize Companies To make it in today's complex, global marketplace, midsized businesses need powerful manufacturing and distribution software—the kind that's traditionally been available only to the largest corporations. But that's changed. Midsized businesses now have access to the same robust, high-end software solutions the big corporations use—without the giant price tags or long, drawn-out implementations. Major business software vendor Oracle Read More

Etail Solutions


Etail Solutions was formed in 2010 when founders saw a fundamental gap in the marketplace for mid-high volume online merchants. As merchants grow their businesses, there began to be a clear need for a solution to bridge the gap between sales channels, supply chain, and financial systems. As product catalogs grew, it also became apparent that ERP/financial systems were not designed to manage all of the channel specific attributes.

km solutions  Solutions Etail Solutions was formed in 2010 when founders saw a fundamental gap in the marketplace for mid-high volume online merchants. As merchants grow their businesses, there began to be a clear need for a solution to bridge the gap between sales channels, supply chain, and financial systems. As product catalogs grew, it also became apparent that ERP/financial systems were not designed to manage all of the channel specific attributes. Read More

CompuTec Solutions


has been in business since 1995 as a full service Information Systems Provider. Our impressive standards of excellence have kept us consistently ranked as a top performing IBM Business Partner. Our alliance with IBM has spanned over 17 years. We provide the highest quality products and services available to meet all of your technology needs.

km solutions  Solutions has been in business since 1995 as a full service Information Systems Provider. Our impressive standards of excellence have kept us consistently ranked as a top performing IBM Business Partner. Our alliance with IBM has spanned over 17 years. We provide the highest quality products and services available to meet all of your technology needs. Read More

Specialized Solutions


Located in Nasr City, Cario (Egypt), Specialized Solutions was established in 2002. It is a Microsoft Certified Partner and develops and customizes CRM, production control, and inventory, solutions. Specialized Solutions also offers training and consulting services.

km solutions  Solutions Located in Nasr City, Cario (Egypt), Specialized Solutions was established in 2002. It is a Microsoft Certified Partner and develops and customizes CRM, production control, and inventory, solutions. Specialized Solutions also offers training and consulting services. Read More

ERP Solutions Checklist for the Mid-Market


The ERP mid-market solutions checklist provides you with a dozen key questions to ask, the answers to which will help you determine the kinds of op...

km solutions  Solutions Checklist for the Mid-Market Once you sign on the dotted line for a new ERP system, you own it—for better or worse. So here's a simple document to help make sure you get an ERP system that matches the needs of your organization. The ERP Mid-market Solutions Checklist provides you with a dozen key questions to ask , the answers to which will help you determine the kinds of options and ERP functionality your organization truly requires. Questions like: What are the specific business problems Read More

Stonylake Solutions


Stonylake Solutions, formed in 2000 by Robert Blair and Pradeep Pathade of Nevada Learning Series, is a global provider of firewall analysis and reporting software known as InsideOut Firewall Reporter. InsideOut is used worldwide in security conscious, government, financial, educational, and high-tech organizations.

km solutions  Solutions Stonylake Solutions, formed in 2000 by Robert Blair and Pradeep Pathade of Nevada Learning Series, is a global provider of firewall analysis and reporting software known as InsideOut Firewall Reporter. InsideOut is used worldwide in security conscious, government, financial, educational, and high-tech organizations. Read More

Bell Rock Solutions


Bell Rock Solutions is a young software company, formed in 2002, with a goal of making enterprise level software less expensive, complex, difficult to implement, and to administer. The company is based in Scottsdale, Arizona (US). Bell Rock Solutions offers enterprise applications including customer relationship management (CRM), sales force automation (SFA), and more.

km solutions  Rock Solutions Bell Rock Solutions is a young software company, formed in 2002, with a goal of making enterprise level software less expensive, complex, difficult to implement, and to administer. The company is based in Scottsdale, Arizona (US). Bell Rock Solutions offers enterprise applications including customer relationship management (CRM), sales force automation (SFA), and more. Read More

NOV Rig Solutions


There are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again.

km solutions  Rig Solutions Read More

ACOM Solutions, Inc.


For over 28 years, ACOM has automated the document and payment processes for more than 4,000 organizations. ACOM’s Electronic Document Management solutions quickly bolt-on to an organization’s existing Sage ERP MAS 90, MAS 200, MAS 500, Sage ERP X3, Sage ERP Accpac, or Sage Fund Accounting system to extend that system’s capabilities and dramatically improve the organization's efficiency by eliminating paper (along with all the associated errors and storage costs), as well as automating their manual, paper-based processes. With ACOM’s EZContentManager, users can electronically route documents for approval, archive, scan, link together, or find their documents, using ACOM’s one-click easy-access technology -- without even leaving their Sage interface, or remotely from anywhere in the world via the Web. For more information about ACOM’s Sage-integrated Document Management solutions, please visit: http://www.acom.com/erp_solutions/sage.html. By incorporating ACOM’s solutions into their product offerings, Sage Value-Added Resellers (VARs) can easily bring this valuable set of additional cost-saving ERP enhancements to their clients. For more information about ACOM’s Partner Success Program, please visit: www.acom.com/channels.

km solutions  Solutions, Inc. For over 28 years, ACOM has automated the document and payment processes for more than 4,000 organizations. ACOM’s Electronic Document Management solutions quickly bolt-on to an organization’s existing Sage ERP MAS 90, MAS 200, MAS 500, Sage ERP X3, Sage ERP Accpac, or Sage Fund Accounting system to extend that system’s capabilities and dramatically improve the organization's efficiency by eliminating paper (along with all the associated errors and storage costs), as well as Read More

Smart Solutions International


Smart Solutions International L.P., a consulting company, implements enterprise resource planning solutions. It provides enterprise management systems and business intelligence (BI) solutions, as well as BI components for online communications designed to turn customer data into customer intelligence. The company also sells several software solutions. These include SmartStream Financials, which is designed to improve business processes and handles work and information; SmartStream Human Capital Management (HCM), which manages human resources (HR) functions from hiring through termination, including personnel administration, payroll, and benefits; and SmartStream Procurement, which is designed to improve procurement processes. Smart Solutions International serves public sector organizations, legal firms, consulting firms, software development firms, internal IT departments, and utilities markets in North America, the Caribbean, and Latin America. The company was founded in 1995 and is based in Boca Raton, Florida, with an additional office in Toronto, Canada. As of August 2005, Smart Solutions International operates as a subsidiary of GOT Corporation, Inc.

km solutions  Solutions International Smart Solutions International L.P., a consulting company, implements enterprise resource planning solutions. It provides enterprise management systems and business intelligence (BI) solutions, as well as BI components for online communications designed to turn customer data into customer intelligence. The company also sells several software solutions. These include SmartStream Financials, which is designed to improve business processes and handles work and information; Read More