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New Approaches to KM in Government: User-centric Enterprise Information Retrieval
Today’s $12 billion (USD) knowledge management (KM) market provides comprehensive solutions to large organizations. However, implementing such solutions

km solutions  Approaches to KM in Government: User-centric Enterprise Information Retrieval Today’s $12 billion (USD) knowledge management (KM) market provides comprehensive solutions to large organizations. However, implementing such solutions requires significant resources and depends on behavioral changes by employees. As a result, KM efforts often fall short of their goals. Shifting focus to end user features offers significant benefits to government organizations and their employees—and improves the odds of Read More
Supply Chain Management (SCM)
Supply chain management (SCM) solutions include applications for managing supplier, manufacturer, wholesaler, retailer, and customer business processes. Addressing demand management, warehouse mana...
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Documents related to » km solutions


Exact Software--Working Diligently Towards the
In 2003, Exact Software announced the general availability of Macola Enterprise Suite (ES), the latest version of the company's ERP solution, which goes beyond

km solutions  workflow and knowledge management (KM) tools for enterprise-wide collaboration Access to e-Synergy's internal (employee) and external (customer, vendor, and supplier) portal technologies The ability to share key corporate information, such as financials with all decision makers, more effectively Broad HRM and CRM capabilities An integrated view of all the activity taking place within an organization Transfers, via XML, customers, vendors, items, and posted general ledger (G/L) transactions from Dynamics t Read More
Taking Stock of TAKE Supply Chain Solutions - Part 2
Part 1 of this blog series introduced TAKE Supply Chain, a supply chain management (SCM) division of TAKE Solutions, Ltd. The TAKE Solutions parent company is a

km solutions  and call-center knowledge management (KM) are not TAKE Supply Chain’s areas of focus (compared to, say, Servigistics’ Service Lifecycle Management [SLM] offering). The ERM solution is focused on materials management, i.e., managing the flow of the material and the disposition to minimize service costs and recover material value. ERM is not a field service solution either; it is designed for expediting receiving at the repair center and material movement within the repair center. TAKE Supply Chain’s Read More
The Power of Knowledge -- Knowledge is Power (Part 3)
Part 1 of this blog series introduced the need for knowledge management (KM) software applications as part of a more comprehensive and strategic service

km solutions  companies to be harnessing KM solutions in droves, right? As a validation of the KM market, the combination of former Onyx and KNOVA has allowed Consona CRM  to combine service resolution management (SRM , not to be confused with supplier relationship management !) within the Consona Knowledge Management suite (formerly KNOVA) with the customer relationship management (CRM) offering, Consona Customer Management , formerly Onyx CRM . To that end, SRM/KM adds resolution and case management process to Read More
Bolstering the Call Center with Service Resolution Management Processes
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches

km solutions  Analysis The markets for KM and SRM solutions are still emerging, and it is difficult to predict how large or how quickly they will grow, if at all. Some companies have found that the productivity of customer service personnel initially drops while CSRs are becoming accustomed to using the software. Self-service can cause conflicts, since it contributes to a general shift of control and resources away from the call center. Also, exposing some information can be risky. For example, logging complaints into Read More
Encompass Solutions
Founded in 2001, Encompass Solutions, Inc. is a professional services organization that includes deeply experienced, senior consultants who provide expertise in

km solutions  Solutions Founded in 2001, Encompass Solutions, Inc. is a professional services organization that includes deeply experienced, senior consultants who provide expertise in ERP and related business application systems. Our expertise extends from project planning and management through the entire implementation, with a special focus on process improvement. Encompass is the manufacturing industry’s high-value alternative to in-house resources for ERP software implementations, project management, Read More
EXEControl Global Solutions
Headquartered in Clifton Park, New York (US), EXEControl Global Solutions was established as a software company in 1969. EXEControl Global Solutions focuses on

km solutions  Global Solutions Headquartered in Clifton Park, New York (US), EXEControl Global Solutions was established as a software company in 1969. EXEControl Global Solutions focuses on small and medium-sized businesses. The company supplies integrated information systems, which include the EXEControl software, computer hardware, operating system, relational database software, educational services, initial implementation assistance, continuing system support, and on-going software enhancements and Read More
Acceo Solutions
Providing business, accounting, and banking solutions and SaaS and cloud computing, Acceo Solutions also offers a selection of specialized consulting

km solutions  Solutions Providing business, accounting, and banking solutions and SaaS and cloud computing, Acceo Solutions also offers a selection of specialized consulting services ranging from strategic support to IT management and infrastructure. The company's services include payment solutions, customized development, and full integration of its own and business partners' ERP solutions. Read More
Radius Solutions


km solutions  Solutions Read More
KeyedIn Solutions
KeyedIn Solutions offers cloud-based software systems that provide a flexible, scalable, and affordable means to simplify processes, improve performance and

km solutions  Solutions KeyedIn Solutions offers cloud-based software systems that provide a flexible, scalable, and affordable means to simplify processes, improve performance and gain a competitive edge. KeyedIn Flex Platform, the company’s cloud application platform, allows new applications to be developed quickly. The KeyedIn project portfolio management (PPM) system supports program management offices in businesses of all types, while its professional services automation (PSA) software serves professional Read More
Stonylake Solutions
Stonylake Solutions, formed in 2000 by Robert Blair and Pradeep Pathade of Nevada Learning Series, is a global provider of firewall analysis and reporting

km solutions  Solutions Stonylake Solutions, formed in 2000 by Robert Blair and Pradeep Pathade of Nevada Learning Series, is a global provider of firewall analysis and reporting software known as InsideOut Firewall Reporter. InsideOut is used worldwide in security conscious, government, financial, educational, and high-tech organizations. Read More
Mecanica Solutions Inc.
Mecanica Solutions is a certified IBM Advanced Level Business Partner for PLM (Product Lifecycle Management) Software Solutions and services. Our mission is

km solutions  Solutions Inc. Mecanica Solutions is a certified IBM Advanced Level Business Partner for PLM (Product Lifecycle Management) Software Solutions and services. Our mission is to partner with customers to devise PLM solutions with a competitive advantage that will enable them to develop successful and innovative products. Mecanica Solutions currently offers the full suite of IBM and Dassault Systemes PLM software solutions, namely CATIA, ENOVIA, SmarTeam and DELMIA). We also provide all the related Read More
HireIQ Solutions, Inc
HireIQ Solutions, Inc.@s goal is to help customer service organizations improve hiring decisions, reduce recruiting costs, and increase talent performance using

km solutions   Read More
Software Solutions
Trigent helps clients in industries such as commercial software, manufacturing, marketing and media. Its solution frameworks and development automation tools

km solutions  Solutions Trigent helps clients in industries such as commercial software, manufacturing, marketing and media. Its solution frameworks and development automation tools aid rapid time-to-deployment for software systems. The company's CMM-certified global development centers offer flexibility clients to address clients' varying requirements for software development, maintenance, and support services. Its software support includes knowledge support systems, parts management systems, and product Read More
Avayle Solutions
Avayle provides business and accounting software for manufacturing, distribution and software development companies. Through our special relationship with

km solutions  Solutions Avayle provides business and accounting software for manufacturing, distribution and software development companies. Through our special relationship with Epicor we can offer solutions that provide scalability, flexibility, and reliability to meet today's business challenges, while empowering your enterprise with even more success tomorrow.Our clients benefit from our years of experience with the industries we serve and our relationship with Epicor. The perspective we bring is from working Read More

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