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CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » keywords tactical event resolution itsm


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

keywords tactical event resolution itsm  of Event Entity | Keywords Tactical Event Resolution | Automated Event Notification | IT Event Resolution | IT Effective Event Resolution | IT Fast Event Resolution | IT Improve Event Resolution | IT Event Resolution Process | IT Probabilistic Event Resolution | IT Improving Event Resolution | IT Automating Event Resolution | IT Event Resolution Invention | IT Optimization of Event Resolution | IT System Supported Optimization | IT Event Processing | IT Corresponding Resolution Event | IT Tactical Event Read More
TEC Presents Software Evaluation Methodology at Gartner''s Small Business Vision Event in Toronto
According to Gartner, 70 percent of IT projects fail or fall short of expectations. With the SMB market spending over $400 billion (USD) annually, event

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FrontRange Solutions
Founded in 1989 and headquartered in Silicon Valley, California (US), FrontRange provides Hybrid IT Service Management (ITSM) solutions for enterprises of all

keywords tactical event resolution itsm  call centre, CRM, GoldMine, HEAT, helpdesk, sales force automation, software, support,FrontRange Solutions,Gold mine,GoldMine,Goldmine Business Contact Manager,GoldMine Business Contact Manager Corporate Edition Read More
Fujitsu Poised to (Inter)Stage Glovia''s Comeback Part One: Event Summary
Glovia continues to provide astute solutions for manufacturers and service companies well beyond core ERP. Although, bundled with Fujitsu''s Interstage

keywords tactical event resolution itsm  fugitsu,glovia,Enterprise resource planning,enterprise resource planning software,enterprise resource planning implementation,successful erp,survey erp,tool erp,top erp,top erp software,top erp systems,top erp vendors,un erp,web based erp,web erp Read More
SAP Coming to Your Next Sports and Entertainment Event
SAP has announced plans to acquire Ticket-Web GmbH @ Co. KG, a provider of ticketing solutions and niche customer relationship management (CRM) software for

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The Importance of Component Event Management in a PLM Strategy
Component event management promises an answer. Component event management is a methodology to systematically detect and resolve component events in the most

keywords tactical event resolution itsm  lifecycle,event,management,PCNalert,electronic,component Read More
Test Language - Introduction to Keyword-Driven Testing
Test language is a dictionary of keywords that helps testers communicate with one another and with other subject-matter experts. The keywords replace common

keywords tactical event resolution itsm  is a dictionary of keywords that helps testers communicate with one another and with other subject-matter experts. The keywords replace common English as the testing basis and create an approach called keyword-driven testing (KDT). KDT can be used to improve communication between testers, avoid inconsistency in test documents, and serve as the infrastructure for test automation. Download this white paper to learn more. Read More
Processing Complex Events (During These, oh well, Complex Times) - Part III
Part I of this blog series introduced the concept of complex event processing (CEP) and possible needs for CEP software applications. One such broad CEP

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BT Haber
Publishing Event Management and Marketing Services

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Microsoft Analyst Event Part Three: What Else Can Dynamics Do, and What’s Next?
Microsoft recently held its annual Dynamics Fall Analyst Event (FAE) in Redmond, Washington, where news about the company’s Windows 8 platform (see Part One of

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Preventing Data Corruption in the Event of an Extended Power Outage
Despite advances in technology, power outages continue to be a major cause of PC and server downtime. Protecting computers with uninterruptible power supply

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Zero Contact Resolution: How to Keep Customers and Build Great Brands
For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain a useful metric for assessing how

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Inovis Delves into PIM by Snatching QRS Part One: Event Notes
The termination of QRS'' merger with JDA Software opened a window of opportunity for business commerce automation provider Inovis to acquire QRS, indicating a

keywords tactical event resolution itsm  best pim,data information management,data management software,document information management,essentialpim,information management product,master data management,pim program,pim solution,pim solutions,pim windows,product data management,product data management software,product information management,product information management data hub Read More
Microsoft Keeps on Rounding up Its Business Solutions Part One: Event Summary
While the recent initiatives by Microsoft Business Solutions to piecemeal bolster its product lines'' SCM capabilities should benefit users, a lot more cohesive

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Merging Tactical and Strategic Information to Perfect the Customer Interaction Experience
Industry observations indicate that few enterprises have been successful in implementing seamless networks to provide consistently updated customer information

keywords tactical event resolution itsm  Tactical and Strategic Information to Perfect the Customer Interaction Experience Industry observations indicate that few enterprises have been successful in implementing seamless networks to provide consistently updated customer information across multiple channels of access, including data stored and used within and outside contact center applications. There are several reasons for this lack of success—in particular the method by which these multichannel contact centers were developed in the Read More
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