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Documents related to » key performance indicators definition


Infor Performance Management Demo
Use instant modeling and what-if scenarios to make informed management decisions and fight economic turmoils. Find out how: watch Infor's Performance Management Demo.

KEY PERFORMANCE INDICATORS DEFINITION: Infor Performance Management Demo Infor Performance Management Demo Source: Infor Document Type: Web Cast Description: Use instant modeling and what-if scenarios to make informed management decisions and fight economic turmoils. Find out how: watch Infor s Performance Management Demo. Infor Performance Management Demo style= border-width:0px; />   comments powered by Disqus Related Topics:   Business Intelligence and Data Management,   Business Intelligence (BI),   Business Performance Management
5/7/2009 11:21:00 AM

Use CMMS to Improve PdM Performance
Companies that have moved from a highly reactive environment to a more planned one notice significant improvement. A computer maintenance management system (CMMS) or an enterprise asset management (EAM) is a useful tool to create a planned environment, help build accurate equipment history, and develop comprehensive analysis capability.Reprinted with permission from Plant Engineering and Maintenance magazine.

KEY PERFORMANCE INDICATORS DEFINITION: response time is a key factor, however, neither of these actions may be sufficient. Where processes are more critical and require an automated corrective action, user-definable business rules built into the CMMS are used to trigger more sophisticated actions or events. This may involve actuating an automated procedure via a programmable controller, when a process tracks outside the acceptable control limits (for example, tool replacement on CNC equipment). Alarms triggered by business rules can vary
2/19/2004

Assessing the Drivers of Sales Performance
Outmoded measures are being used to develop marketing strategies and allocate resources. Existing go to market models often fail to consider the customer's total experience, and provides little information for planning. The solution is to reorient performance metrics to become value-driven.

KEY PERFORMANCE INDICATORS DEFINITION: Assessing the Drivers of Sales Performance Assessing the Drivers of Sales Performance Glen Petersen - March 20, 2006 Read Comments Introduction Most organizations manage business development in a context of cost containment. Metrics such as sales cost per dollar revenue are used for budgeting purposes with the intention of maintaining bottom-line profitability. This approach of managing by trend or history assumes that history is a good approximation of the future. However, these practices are the result
3/20/2006

A Definition of Data Warehousing
There is a great deal of confusion over the meaning of data warehousing. Simply defined, a data warehouse is a place for data, whereas data warehousing describes the process of defining, populating, and using a data warehouse. Creating, populating, and querying a data warehouse typically carries an extremely high price tag, but the return on investment can be substantial. Over 95% of the Fortune 1000 have a data warehouse initiative underway in some form.

KEY PERFORMANCE INDICATORS DEFINITION: and has been a keynote speaker for every major computing association. Before founding Pine Cone Systems, Bill was a co-founder of Prism Solutions, Inc. Ralph Kimball Ralph Kimball was co-inventor of the Xerox Star workstation, the first commercial product to use mice, icons, and windows. He was vice president of applications at Metaphor Computer Systems, and founder and CEO of Red Brick Systems. He has a Ph.D. from Stanford in electrical engineering, specializing in man-machine systems. Ralph is a
8/18/2002

Accelerating Cloud Performance with WAN Optimization
InAccelerating Cloud Performance with WAN Optimization, you'll learn about the key benefits of cloud computing and why its success or failure can d...

KEY PERFORMANCE INDICATORS DEFINITION: you ll learn about the key benefits of cloud computing—and why its success or failure can depend on WAN optimization. Learn how to get maximum performance and return from your cloud computing initiatives. Download your PDF copy of Accelerating Cloud Performance with WAN Optimization today. For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: +1 514-954-3665, ext.367. Special Offer Files 2011
4/21/2011 11:00:00 AM

SmarteSoft


KEY PERFORMANCE INDICATORS DEFINITION: Founded in 1999 by Ethan Givoni, SmarteSoft’s functional and performance test products enable non-technical users to develop automated regression and performance test suites without scripting or programming.

Case Study: Johnson Controls International
Johnson Controls International, a global leader in the automotive industry, needed a solution to drive the performance of its customer care department for its European Refrigeration division. The project would affect approximately 200 users, including some managers. Learn how the company chose a solution that allowed it to deliver key performance indicators (KPIs) in a personalized, Web-accessible dashboard.

KEY PERFORMANCE INDICATORS DEFINITION: allowed it to deliver key performance indicators (KPIs) in a personalized, Web-accessible dashboard. Case Study: Johnson Controls International style= border-width:0px; />   comments powered by Disqus Related Topics:   Customer Service and Support Related Keywords:   Prelytis,   customer service,   customer care,   kpi,   dashboards,   key performance indicators,   customer management service,   customer service management,   customer service skills,   customer service survey,   customer
6/23/2010 3:18:00 PM

Managing Financial Performance: Closing the Gap Between Strategy and Execution
In Managing Financial Performance: Closing the Gap Between Strategy and Execution, learn how a unified, closed-loop performance management system...

KEY PERFORMANCE INDICATORS DEFINITION: collaborate more successfully develop key what-if scenarios become more agile and responsive develop better insight and visibility into cost and profitability drivers Learn how an EPM solution can help take your company s performance to the next level. Download your PDFF copy of Managing Financial Performance: Closing the Gap Between Strategy and Execution today! For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: +1 514-954-3665, ext.367. Special Offer Files 2011
5/5/2011 11:05:00 AM

Best Practices for Improving Performance in Your Contact Center
Discover the top six approaches to a high-performing contact center in the executive brief, Best Practices for Improving Performance in Your Contac...

KEY PERFORMANCE INDICATORS DEFINITION: Best Practices for Improving Performance in Your Contact Center Best Practices for Improving Performance in Your Contact Center Your contact center is your front line for customer service and satisfaction. But is it running at peak performance—keeping your customers happy and building solid, loyal relationships? Discover the top six approaches to a high-performing contact center in the executive brief, Best Practices for Improving Performance in Your Contact Center . You ll learn how to manage your
7/26/2011 11:00:00 AM

Business Intelligence Corporate Performance Management Market Landscape
The arms race to marshal the most complete corporate performance management platform has intensified among major vendors. Many have a comprehensive set of business intelligence (BI) functionality.

KEY PERFORMANCE INDICATORS DEFINITION: query performance is a key element on a technology road map that conforms to ESA, SAP s blueprint for a business-driven approach to service-oriented architecture (SOA). The three vendors cite that in the past, companies could execute high-performance queries, but only by sacrificing query flexibility and thus worker productivity. Now companies should be able to gain instant access to valuable business information, such as inventory and profitability data to help them improve productivity, make more
7/13/2005

How Performance Management Drives Success in a Weak Economy
In the white paper performance management in a weak economy, youll discover how performance management software can help you make better, faster bu...

KEY PERFORMANCE INDICATORS DEFINITION: How Performance Management Drives Success in a Weak Economy How Performance Management Drives Success in a Weak Economy Would you fly an airplane in bad weather with no gauges or instruments? Probably not. So why would you try to run a company in an economic storm without critical business data and feedback? To pilot your business safely through a recession you need performance management software that provides insight into your business, markets, competitors, and suppliers. In the white paper Performance
6/6/2009


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