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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 key account manager


Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards
A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » key account manager

A guide to the benefits, technology and implementation essentials of CRM & SFA solutions


Companies spend staggering investments to make and keep their offerings competitive. By providing a centralized location to store account history and detailed contact information for every buyer and automating what had been manual tasks, sales force automation (SFA) and customer relationship management (CRM) have begun to positively impact sales efforts.

key account manager  a decision. By having Key Player Letters and a sequence of events readily enforced with a good SFA system the role of sellers becomes one of building and documenting potential opportunities in their funnels rather than of guesswork and subjectivity. Your sales managers are responsible for auditing deliverables, grading pipelines and forecasting - not hunting down salespeople to follow the process. User Acceptance and Adoption In your experience, can you remember any software vendor failing to claim ease Read More

8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative


It’s no secret that winning and retaining customers is the key to growth and success. But that’s no small feat, with ever-increasing customer demands, as well as the difficulty of implementing and enforcing processes to support your interactions with prospects, customers, and partners. Eight proven customer relationship management (CRM) best practices can help you create a customer retention strategy. Learn more.

key account manager  your corporate mission. The key is to get good insight without becoming a slave to the metrics. To avoid that, it s best to identify the smallest number of performance metrics that can still properly encapsulate the business objective. For example, a new company with a promising but unknown product will need to invest heavily in marketing campaigns to solicit customers, build product awareness, and establish its brand. The company would want to keep close track of metrics such as new leads per marketing Read More

Microsoft Takes A Shot at the Business Intelligence Market


Microsoft Business Scorecard Manager 2005 has allowed Microsoft to enter the business intelligence (BI) market by using its client base to expand its offering. Microsoft offers a complete solution with its SQL Server platform, OLAP, reporting analysis, and scorecarding capabilities.

key account manager  2005 sets and monitors key performance indicators (KPIs), allows teams to analyze issues based on metrics set, and allows users to drill down to data stored in the SQL Server to identify the structured and unstructured source data, in order to view more detailed information. BSM offers collaboration among users, personalized notification of status changes within a scorecard, task assignment to individuals based on KPI, and distribution of scorecards via email. SharePoint Server 2007 provides a Read More

4 Key Steps to Automate IT Security Compliance


An unprecedented wave of security breaches has led to the establishment of technical standards, IT governance frameworks and laws designed to improve and enforce IT security. Companies are under increasing pressure to control their IT infrastructures more effectively. Learn how ongoing automated vulnerability assessments, together with well-defined network security policies, can simplify the compliance process.

key account manager  : Risk (Wikipedia) 4 Key Steps to Automate IT Security Compliance A Unified Approach for IT, Audit and Operation Teams IT Security Compliance is also known as : Network Security Mgmt , IT Security Compliance , Information security , Unified Approach to Information Security Compliance , Security Compliance software , Optimizing Information Security Compliance , Identifying Security Vulnerabilities , Network Security Download Report , Security Compliance Management Toolkit Series , IT Security Compliance Read More

Design Reuse: The Key to Building Better Products Faster


Today’s methods for reusing design can add needed speed to the entire product development process. By using the design of an existing part or assembly as a starting point for a newer part or assembly, you can save time while reducing the risk of making fundamental design errors. Learn how to overcome the challenges of optimizing design reuse, by building a reuse library of metadata that automates information retrieval.

key account manager  Reuse: The Key to Building Better Products Faster Today’s methods for reusing design can add needed speed to the entire product development process. By using the design of an existing part or assembly as a starting point for a newer part or assembly, you can save time while reducing the risk of making fundamental design errors. Learn how to overcome the challenges of optimizing design reuse, by building a reuse library of metadata that automates information retrieval. Read More

Integrated Benefits Institute Presents IBI Key Health Metrics Dashboard


The Integrated Benefits Institute (IBI), a provider of health and productivity research, measurement, and benchmarking, has developed the IBI Key Health Metrics Dashboard, a solution that tracks 10 key dimensions of workforce health. The solution can collect volumes of data that employers receive from multiple vendors providing health, medical services, and lost-time information to the business. <

key account manager  Benefits Institute Presents IBI Key Health Metrics Dashboard The Integrated Benefits Institute (IBI), a provider of health and productivity research, measurement, and benchmarking, has  developed the IBI Key Health Metrics Dashboard , a solution that tracks 10 key dimensions of workforce health. The solution can collect volumes of data that employers receive from multiple vendors providing health, medical services, and lost-time information to the business. With the IBI Key Health Metrics Dashboard Read More

Key Strategies for Beating the Commoditization Curve


Margins on profitable products and services erode as they become commoditized. And now, the same process is starting to happen to the IT services market. To avoid the commoditization trap and distinguish their services from their competitors, managed services providers (MSPs) need to develop a two-pronged strategy that involves delivering higher-value services that yield greater profit margins, and driving down service delivery costs so they can effectively deliver responsive, tools-based services to compete efficiently in a commoditized market. Find out how.

key account manager  Strategies for Beating the Commoditization Curve Margins on profitable products and services erode as they become commoditized. And now, the same process is starting to happen to the IT services market. To avoid the commoditization trap and distinguish their services from their competitors, managed services providers (MSPs) need to develop a two-pronged strategy that involves delivering higher-value services that yield greater profit margins, and driving down service delivery costs so they can Read More

3 Key ERP Features and How to Use Them Effectively


Depending on the size and type of your business, your enterprise resource planning (ERP) solution may touch every department from accounting to warehouse management (WM). That can make it difficult to select the right solution for your company. But there are three critical modules an ERP system must have in order to deliver basic ERP benefits to any company, regardless of size or industry. Find out what they are.

key account manager  Key ERP Features and How to Use Them Effectively Depending on the size and type of your business, your enterprise resource planning (ERP) solution may touch every department from accounting to warehouse management (WM). That can make it difficult to select the right solution for your company. But there are three critical modules an ERP system must have in order to deliver basic ERP benefits to any company, regardless of size or industry. Find out what they are. BEGINLYX� Read More

Lifecycle Cost Analysis: The Key to Asset Sustainability




key account manager  Cost Analysis: The Key to Asset Sustainability Read More

Total Reward Management: Don't Leave Your Line Manager Alone


A total reward management system can help companies leverage their most complex and volatile asset: its human capital. Partnerships between human resources and line managers, and using collaborative platforms to communicate incentives and goals can increase strengthen a company's competitive advantage.

key account manager  call center and sales personnel—key groups that often build customer satisfaction. If we agree on this assumption, we can proceed in analyzing the total reward management best practice and the four progressive phases in which it should be developed. They are Creating awareness Building the collaborative platform Cataloging configuration and management Total reward communication Creating Awareness The first phase focuses on building increased awareness of the common mission and goal among HR and line Read More

Information: The Key to Project Management Success


The global economic downturn is impacting the way we do business. Many companies are looking to optimize costs. The best way to ensure your company’s survival is through strategic planning. High-level managers face many challenges that can be overcome by managing risks and tracking project progress and budgets. Find out why the key to success involves having the right information at the right level at the right time.

key account manager  The Key to Project Management Success The global economic downturn is impacting the way we do business. Many companies are looking to optimize costs. The best way to ensure your company’s survival is through strategic planning. High-level managers face many challenges that can be overcome by managing risks and tracking project progress and budgets. Find out why the key to success involves having the right information at the right level at the right time. Read More

Focused Functionality: Key to Ganong Bros.' Success


In 2002, Ganong, a midsize confectionery, selected Sage ERP X3 to fulfill its requirements for a software application with both batch and discrete capabilities for their mixed-mode manufacturing processes. Since the implementation, Ganong has reduced billing errors, and improved the accuracy and timeliness of production.

key account manager  Functionality: Key to Ganong Bros.' Success In 2002, Ganong, a midsize confectionery, selected Sage ERP X3 to fulfill its requirements for a software application with both batch and discrete capabilities for their mixed-mode manufacturing processes. Since the implementation, Ganong has reduced billing errors, and improved the accuracy and timeliness of production. Read More

IBM Tivoli Access Manager for Enterprise Single Sign-on: An Overview


With an increasing number of enterprise applications and access points, organizations face the challenge of providing convenient access while ensuring strong security. Enterprises need software solutions to help ensure that the right users have access to the right information in a timely manner. This white paper describes Tivoli Access Manager for Enterprise Single Sign-On, including its key features and benefits.

key account manager  Single Sign-On, including its key features and benefits. Read More

Coop Switzerland Deploys Reflexis Task Manager at Multiple Retail Banners


Coop Switzerland, which recently became the largest retailer and the third largest employer in Switzerland, and which operates multiple types of formats, including supermarkets, megastores, convenience stores, department stores, and petrol filling stations, has recently implemented Reflexis Task Manager. Coop CEO August Harder was personally involved in the software selection. According to Harder, Coop Switzerland is using Reflexis Task Manager to coordinate corporate planning and better align store activities with overall retail strategy.

key account manager  stores based on the key data in SAP in real time. This smart integration enables the removal of any unnecessary information for stores to digest in vain and optimizes time for associates on the sales floor to spend with their customers.   The implementation was done in multiple languages (French, German, and Italian) to support the needs of a diverse workforce. Coop communicates to stores in those three languages, necessitating a streamlined process for ensuring translations are incorporated in the workf Read More