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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 key account manager


Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards
A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » key account manager

A guide to the benefits, technology and implementation essentials of CRM & SFA solutions


Companies spend staggering investments to make and keep their offerings competitive. By providing a centralized location to store account history and detailed contact information for every buyer and automating what had been manual tasks, sales force automation (SFA) and customer relationship management (CRM) have begun to positively impact sales efforts.

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8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative


It’s no secret that winning and retaining customers is the key to growth and success. But that’s no small feat, with ever-increasing customer demands, as well as the difficulty of implementing and enforcing processes to support your interactions with prospects, customers, and partners. Eight proven customer relationship management (CRM) best practices can help you create a customer retention strategy. Learn more.

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Microsoft Takes A Shot at the Business Intelligence Market


Microsoft Business Scorecard Manager 2005 has allowed Microsoft to enter the business intelligence (BI) market by using its client base to expand its offering. Microsoft offers a complete solution with its SQL Server platform, OLAP, reporting analysis, and scorecarding capabilities.

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4 Key Steps to Automate IT Security Compliance


An unprecedented wave of security breaches has led to the establishment of technical standards, IT governance frameworks and laws designed to improve and enforce IT security. Companies are under increasing pressure to control their IT infrastructures more effectively. Learn how ongoing automated vulnerability assessments, together with well-defined network security policies, can simplify the compliance process.

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Design Reuse: The Key to Building Better Products Faster


Today’s methods for reusing design can add needed speed to the entire product development process. By using the design of an existing part or assembly as a starting point for a newer part or assembly, you can save time while reducing the risk of making fundamental design errors. Learn how to overcome the challenges of optimizing design reuse, by building a reuse library of metadata that automates information retrieval.

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Integrated Benefits Institute Presents IBI Key Health Metrics Dashboard


The Integrated Benefits Institute (IBI), a provider of health and productivity research, measurement, and benchmarking, has developed the IBI Key Health Metrics Dashboard, a solution that tracks 10 key dimensions of workforce health. The solution can collect volumes of data that employers receive from multiple vendors providing health, medical services, and lost-time information to the business. <

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Key Strategies for Beating the Commoditization Curve


Margins on profitable products and services erode as they become commoditized. And now, the same process is starting to happen to the IT services market. To avoid the commoditization trap and distinguish their services from their competitors, managed services providers (MSPs) need to develop a two-pronged strategy that involves delivering higher-value services that yield greater profit margins, and driving down service delivery costs so they can effectively deliver responsive, tools-based services to compete efficiently in a commoditized market. Find out how.

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3 Key ERP Features and How to Use Them Effectively


Depending on the size and type of your business, your enterprise resource planning (ERP) solution may touch every department from accounting to warehouse management (WM). That can make it difficult to select the right solution for your company. But there are three critical modules an ERP system must have in order to deliver basic ERP benefits to any company, regardless of size or industry. Find out what they are.

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Total Reward Management: Don't Leave Your Line Manager Alone


A total reward management system can help companies leverage their most complex and volatile asset: its human capital. Partnerships between human resources and line managers, and using collaborative platforms to communicate incentives and goals can increase strengthen a company's competitive advantage.

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