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Documents related to » kaiser permanente


Case Study: Kaiser Permanente
Kaiser Permanente serves the health care needs of 8.2 million members across the US. To maintain high quality of service, Kaiser continually invests in training its employees at all levels of the organization. But its regionally based training programs were resulting in inconsistent training and massive duplication of effort. Find out about the learning management solution Kaiser installed and the subsequent benefits.

KAISER PERMANENTE: Case Study: Kaiser Permanente Case Study: Kaiser Permanente Source: Saba Software Document Type: Case Study Description: Kaiser Permanente serves the health care needs of 8.2 million members across the US. To maintain high quality of service, Kaiser continually invests in training its employees at all levels of the organization. But its regionally based training programs were resulting in inconsistent training and massive duplication of effort. Find out about the learning management solution Kaiser
8/21/2008 3:08:00 PM

Informatica PowerCenter 5 Enables Enterprise Data Integration
Informatica Corporation’s Informatica PowerCenter 5 is a platform for integrating data to be deployed in e-Business applications, analytic applications and data warehouses, including a wide range of data sources, from enterprise resource planning (ERP) systems such as SAP R/3 and PeopleSoft, to web logs and Siebel applications. Market validation of its offerings is shown in a record Q4 of 2000, with a 150% increase in revenue over the previous year.

KAISER PERMANENTE: Ariba , BMW , Kaiser Permanente , and Sun Life Assurance . This brings the total number of new customers signed during 2000 to 485. Market Impact The new platform products from Informatica are designed for what one vendor describes as e-Business infrastructure enablement (Informatica calls it enterprise data integration ). They are similar in many ways to the product offering from Ascential Software in partnership with Torrent Systems , which was also recently announced. Other vendors, such as IONA
4/5/2001

8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative
8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative. Download Free Technology Analysis Reports Linked to the Must-have Elements of Every Successful CRM Initiative. It’s no secret that winning and retaining customers is the key to growth and success. But that’s no small feat, with ever-increasing customer demands, as well as the difficulty of implementing and enforcing processes to support your interactions with prospects, customers, and partners. Eight proven customer relationship management (CRM) best practices can help you create a customer retention strategy. Learn more.

KAISER PERMANENTE: Cable Business Class Cisco Kaiser Permanente Yamaha Corporation of America CRM Essential 1: Rapid Time to Value Instant messaging, 24/7 customer service, shorter development cycles&8230; today, businesses and their customers move at a rapid clip. Buy decisions are made quickly, and in fact entire businesses can succeed or fail in a matter of weeks. That means that the no one has the luxury of waiting months or even years to install a traditional, expensive, client/server CRM application. The competitive
12/12/2008 12:56:00 PM

WAM Systems Offers Supply Chain Planning Packaged Solution For Chemicals
Not many people know of WAM Systems, a privately held supply chain management vendor situated in a Philadelphia suburb. Emboldened by growing interest and new venture capital, the company intends to make its presence known.

KAISER PERMANENTE: industry professionals like John Kaiser, Executive Vice President Sales and Marketing, to spearhead efforts to make its presence known. Reliance on niche market : WAM Systems has been well served by its commitment to the polymer manufacturing industry since its founding. However, unless its efforts to expand into peripheral chemical industry segments are successful, the company risks being permanently relegated to a limited niche. Maintaining funding levels required for growth : As a privately held
1/8/2001

The Wizardry of Business Process Management – Part 3 » The TEC Blog
HealthNow New York , Kaiser Foundation Hospitals (Kaiser Permanente ), and Wellpoint . Pega’s healthcare industry involvement has resulted in solutions to help these customers close execution gaps and improve the following processes: Automated Underwriting; Sales Renewals; Appeals & Grievances; Consumer Directed Healthcare (CDHC) offerings;  Facilitation; Authorization Management; Small- and Large-Plan Enrollment and Servicing; Disease/Care Management, and so on. Insurance companies, whether

KAISER PERMANENTE: aig, alan trefler, bam, bank of america, bpa, BPM, business activity monitoring, business agility, business process automation, business process management, business rules, citibank, CRM, csr, customer service representative, declarative rules, financial services, healthcare, Insurance, microsoft visio, pega, pegarules process commander, pegasystems, sbr, skills based routing, sla, smartbpm, soa, stp, straight through processing, wizard of oz, workflow, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc..
19-06-2009

The Wizardry of Business Process Management – Part 3 » The TEC Blog
HealthNow New York , Kaiser Foundation Hospitals (Kaiser Permanente ), and Wellpoint . Pega’s healthcare industry involvement has resulted in solutions to help these customers close execution gaps and improve the following processes: Automated Underwriting; Sales Renewals; Appeals & Grievances; Consumer Directed Healthcare (CDHC) offerings;  Facilitation; Authorization Management; Small- and Large-Plan Enrollment and Servicing; Disease/Care Management, and so on. Insurance companies, whether

KAISER PERMANENTE: aig, alan trefler, bam, bank of america, bpa, BPM, business activity monitoring, business agility, business process automation, business process management, business rules, citibank, CRM, csr, customer service representative, declarative rules, financial services, healthcare, Insurance, microsoft visio, pega, pegarules process commander, pegasystems, sbr, skills based routing, sla, smartbpm, soa, stp, straight through processing, wizard of oz, workflow, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc..
19-06-2009

The Wizardry of Business Process Management – Part 3 » The TEC Blog
HealthNow New York , Kaiser Foundation Hospitals (Kaiser Permanente ), and Wellpoint . Pega’s healthcare industry involvement has resulted in solutions to help these customers close execution gaps and improve the following processes: Automated Underwriting; Sales Renewals; Appeals & Grievances; Consumer Directed Healthcare (CDHC) offerings;  Facilitation; Authorization Management; Small- and Large-Plan Enrollment and Servicing; Disease/Care Management, and so on. Insurance companies, whether

KAISER PERMANENTE: aig, alan trefler, bam, bank of america, bpa, BPM, business activity monitoring, business agility, business process automation, business process management, business rules, citibank, CRM, csr, customer service representative, declarative rules, financial services, healthcare, Insurance, microsoft visio, pega, pegarules process commander, pegasystems, sbr, skills based routing, sla, smartbpm, soa, stp, straight through processing, wizard of oz, workflow, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc..
19-06-2009

War Looms in the On-demand CRM Market (and Beyond)—But Will You Profit from It?
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it may be the architect of its own downfall—and Microsoft is poised to take advantage. But will you profit from the Salesforce.com-versus-Microsoft war?

KAISER PERMANENTE: , Japan Post , Kaiser Permanente , KONE , Sprint Nextel , and SunTrust Banks . Indeed (and perhaps ironically, as we ll see later), the success of the Salesforce.com product has gone a long way toward improving the credibility of on-demand/SaaS products generally and globally. That s partly because CRM and hosted tend to fit together like hand and glove, if only by default, since traditional on-premise CRM applications suffer from a number of stumbling blocks, low user adoption and lack of
10/13/2008


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