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JDA FOCUS 2010 Impressions - Part 1
Last year I attended the JDA FOCUS 2009 conference to realize that Scottsdale, Arizona-based JDA Software (NASDAQ: JDAS) has become a force to be reckoned

k part 1  sets. JDA pledged several key commitments to its customers starting with that the company would continue to support all of its products. JDA will note replace one product with another, but will rather create a “Superior Solution” that is a “Superset” of the combined functionality. Last but not least, JDA will not impose a forced timeline to upgrade: JDA customers will be able to move to the converged solution when they are ready, i.e. in the normal cycle of upgrade. Meanwhile, certain products Read More

Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » k part 1


BigMachines: Getting Bigger and Better - Part II
Part I of this blog post series talked about my encounter with BigMachines, a provider of slick software-as-a-service (SaaS) configure, price, and quote (CPQ

k part 1  this blog post series  talked about my encounter with  BigMachines , a provider of slick  software-as-a-service (SaaS)  configure, price, and quote (CPQ)/ quote-to-order (Q2O)  solutions during my recent attendance of  Gartner’s CRM Summit in Scottsdale, Arizona (US).  Prior to analyzing recent events at BigMachines, Part I explained the general value proposition of on-demand Q2O and CPQ software solutions . Part II will continue with a discussion of recent developments at BigMachines. From the Read More
Progress Software Revs Up to Higher RPM via Savvion - Part 2
Part 1 of this series began to analyze the recent merger of Progress Software Corp. [NASDAQ: PRGS] and Savvion Inc. With this acquisition, Progress has made a

k part 1  and managers need to keep updating their decisions based on a repository of rules, policies, and regulations. Some of the simple rules can be described as part of the process description via the decision gateways (e.g.,  if-then-else ). But there could be rules that are more complex, i.e., hierarchical in nature, and thus need to be maintained outside of business processes. In that case, the company needs a BPM system with a strong  business rules management system (BRMS) . Within a BRMS, users can Read More
The Lexicon of CRM - Part 2: From J to Q
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part two of a three-part article to provide explanation and meaning for

k part 1  spreadsheets or flat files. K   Kbps - Kilobits per second . Note that Kbps is NOT the same as KB (Kilobytes). There are 8 bits per kilobyte. Hence, for example, if you have a 56 Kbps modem, it actually transmits 56/8 = 7 KB per second, maximum. This is often a source of confusion when users are downloading software from the Internet, and they see download rates of less than 7KB. 4KB, which is equal to 32 Kbps, is a typical, actual download speed. Knowledgebase - A database that is stocked with Read More
Outsourcing 101 - A Primer Part Two: Outsourcing Categories
Outsourcing is a very diverse market, and there are many different outsourcing options and outsourcing service providers to choose from. This part examines the

k part 1  is a very diverse market, and there are many different outsourcing options and outsourcing service providers to choose from. This part examines the four broad outsourcing categories: Application software I.T. infrastructure Business process outsourcing (BPO), and Manufacturing This is Part Two of a three-part note. Part One discussed the history of outsourcing, described outsourcing pros and cons, and introduced offshoring concepts. This part defines and describes common types of outsourcing. Part Three Read More
Top 10 Reasons For Having A Project Kickoff - Part I
You are about to embark on an important project. Whether the project is software or hardware related, it is a good idea to hold a project kickoff meeting. Don't

k part 1  For Having A Project Kickoff - Part I Top 10 Reasons For Having A Project Kickoff - Part I Featured Author - Joseph J. Strub - December 31, 2003 Introduction You are about to embark on an important project. Perhaps the project is implementing an ERP package, getting critical applications ready for the busy season, or setting up a warehouse and inventory for radio frequency operations. Whether the project is software or hardware related, it is a good idea to hold a project kickoff meeting. Don't miss this Read More
IFS Continues Its Reinvention Through Pruning Part Two: Background, Challenges, and Response
IFS could be an object case of how a great product (in terms of functionality scope and technological foundation) and knowledgeable employees are only part of

k part 1  and technological foundation) and knowledgeable employees are only part of the wholesale success in the finicky enterprise resource planning (ERP) market. Namely, back in 1994, IFS began a development project to transfer its flagship IFS Applications suite to object-oriented technology, which was completed in 1997, with the launch of the IFS Applications 1998 product suite. The IFS' business concept has since been to increase the freedom of action and competitiveness of user companies by enabling Read More
Grape Escape 2013: Customer Value a Priority for Both SYSPRO and UNIT4-Part 2
This is part 2 of a 2-part blog post on Grape Escape 2013, with my analyst take on the announcements and conversations with UNIT4 at the recent analyst event in

k part 1  2013, with my analyst take on the announcements and conversations with UNIT4 at the recent analyst event in Boston. UNIT4 Representing UNIT4 at the event were two top managers: regular attendee Ton Dobbe, the company’s vice president of product marketing, and Anwen Robinson, managing director in UK and Ireland, who was invited to share some of UNIT4’s news in that region with analysts. Similarly to the events of the last several years, this time UNIT4 also made several interesting announcements. Read More
Cloud Assets: A Guide for SMBs-Part 3
Cloud computing is allowing small to medium businesses (SMBs) to gain access to premium enterprise solutions without the traditional price tag of hardware and

k part 1  to medium businesses (SMBs) looking to incorporate cloud services into their information technology (IT) infrastructure. The two previous entries in this trilogy were about the basics of cloud computing and the procurement of cloud services, which gave you the necessary tools to initiate, broker, and implement a cloud solution to support your business. Now let’s close the loop by formulating a comprehensive picture of managing cloud assets, along with some strategic perspectives. There are different Read More
UCN inContact Selected as the First Hosted System to Support a Statewide 2-1-1 Intelligent Call Handling Platform
Washington Information Network 2-1-1 (WIN 211), was the non-profit organization tasked with implementing an integrated call center solution in the State of

k part 1  Handling Platform Washington Information Network 2-1-1 (WIN 211), was the non-profit organization tasked with implementing an integrated call center solution in the State of Washington (US). WIN 211’s challenge was to define system requirements, and select a vendor that could interconnect eight call centers into a single, cohesive information service system. For a solution, it turned to UCN inContact. Read More
The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 1
As the era of traditional telephony draws to a close, the doors to the next generation in communications open. Chapter 1 of this 4-part e-book discusses

k part 1  should the user not keep up their part of the arrangements, such as using a service class for which they have not contracted. SLAs should also be automatic. At the present time, too few carriers and service providers have embraced the SLA as a strategic customer relationship management tool and require the customer to jump through hoops to get the penalties they are due. SLAs and the compliance information supporting them should be available to the customer when and as needed. We will see a lot more of Read More
Is MAPICS Getting the Magic of PLM? Part Two: Strategy
During our recent briefing, MAPICS' executives acknowledged that almost all enterprise software companies are either

k part 1  has continued with the painstaking process of producing and executing a strategy going forward that would pragmatically blend the company's traditional values and success factors with new approaches to stay in tune with market trends. To that end, on May 5, MAPICS announced it recently acquired the MAGIK! Product Lifecycle Management ( PLM ) solution, from its longtime partner— Ceimis Enterprises of Laguna Hills, California (US). This former strategic extension solution has purportedly been well Read More
Integrated Security: A New Network Approach Part Two: The Shift Toward Integration
This part describes the key elements and benefits of an integrated security solution in comparison to current security solutions.

k part 1  Security: A New Network Approach Part Two: The Shift Toward Integration Integrated Security: A New Network Approach Part Two: The Shift Toward Integration Featured Author - Eric Winsborrow - December 10, 2002 The Shift Toward Integration According to Computer Economics, the worldwide financial impact of malicious code was $13.2 Billion in 2001 alone. With nearly 400 computer security vendors offering solutions spanning the spectrum from antivirus to firewalls, content filtering to intrusion Read More
Summarizing PTC’s Decades of Fervent In-House Innovation (and Acquisitions) - Part 1
Needham, Massachusetts (US)-based Parametric Technology Corporation (PTC, NASDAQ: PMTC) is an over USD 1 billion large software company that develops

k part 1  partnerships with retail consultants Kurt Salmon Associates (KSA) and Walter Wilhelm Associates .  For more information, see TEC ’s blog post from PTC’s 2010 user conference. In 2005, PTC acquired Polyplan Technologies for its technology and expertise in  manufacturing process management (MPM) , and has since integrated it into the Windchill product line. In 2007, the integrated product Windchill MPMLink was announced, along with two  manufacturing execution system (MES)  partnerships, Camstar Read More
What's in a name? or Enterprise systems' reincarnations (Part II)
While the Part I of this topic focused on Consona Corporation (former M2M Holdings), this time the discussion continues with the recently minted Solarsoft

k part 1  merged with the United Kingdom (UK)-based XKO Software Limited , a provider of specialist enterprise software. CMS has been in the enterprise resource planning (ERP) business for over 20 years, and, naturally, it has always looked for ways to improve the services and products it delivers to its customers. As the market increasingly demands consistent local service delivered on a global basis, the company hoped to enhance its ability to meet that demand via the merger. But, when CMS and XKO merged they Read More

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