Home
 > search for

Featured Documents related to »  just in time event resolution itsm

Learning Management Suite (LMS)
These are tools for managing, creating, scheduling training or learning in your organization. The terminology varies from vendor to vendor. Learning management systems (LMS) typically help to ma...
Start evaluating software now
Country:

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » just in time event resolution itsm


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

just in time event resolution itsm  , Single-event Resolution , Just-in-time Event Resolution , Event Resolution Imaging , Technology Event Resolution , Event Resolution Imaging Learning , Event Resolution Quality , Confidential Resolution Process , Event-Resolution Efficiency , Enterprises Rate IT Event Resolution , Service Event Resolution , Method for Event Resolution , Challenges of the Event Resolution . Top 10 Requirements Identified   The Foundation of ITSM and Business Service Management   Contents   Abstract This study explores Read More...
ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations
IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To

just in time event resolution itsm  software helps you do just this with foundational technologies and functionally comprehensive, best-of-breed solutions that support the needs of the global enterprise. These technologies and solutions help you coordinate and automate IT processes across domains, execute complex change and configuration processes, and manage critical assets throughout their entire lifecycle. A service center for meeting business needs Today-s organizations need much more than a simple service desk for logging IT problems Read More...
BPM in Retail
Relevant to the current economic recession, find out about key challenges faced by the retail industry, such as multichannel integration. Get an introduction to

just in time event resolution itsm  in Retail Relevant to the current economic recession, find out about key challenges faced by the retail industry, such as multichannel integration. Get an introduction to a process excellence and governance approach specific to retail, for radical cost reduction and organizational agility and visibility. You’ll also find a case study about business performance management (BPM) in the food and beverage industry. Read More...
Fast ITSM Implementation and Efficient Process Work
The case company implemented an information technology services management (ITSM) system to support information technology infrastructure library (ITIL

just in time event resolution itsm  itsm implementation,itsm implementation plan Read More...
ERP in Complex Manufacturing: Improving Collaboration and Visibility
Find out in ERP in Complex Manufacturing: Improving Collaboration and Visibility.

just in time event resolution itsm  in Complex Manufacturing: Improving Collaboration and Visibility As a complex manufacturer, you know that collaboration and visibility are the keys to improved performance and superior customer service. But what''s the best way for you to approach these two critical business elements? And which tactics and best practices are most likely to ensure your success? Find out in ERP in Complex Manufacturing: Improving Collaboration and Visibility . In this Aberdeen report , you''ll get a comprehensive look at Read More...
Real-time Performance: SAP Business Suite Running on SAP Sybase Adaptive Server Enterprise
A database platform built with real-time requirements in mind can help your company improve overall data management capabilities and achieve efficiencies in

just in time event resolution itsm  time Performance: SAP Business Suite Running on SAP Sybase Adaptive Server Enterprise A database platform built with real-time requirements in mind can help your company improve overall data management capabilities and achieve efficiencies in application cost, responsiveness, and reliability while setting the stage for future growth. This paper presents a compelling case for choosing an optimized relational database management system (RDBMS) for your transactional applications, and discusses how to Read More...
5 Tech Solutions for Top HR Time Wasters
Even the most seasoned HR professionals can find themselves trapped in the same administrative time drains day after day. This eBook gives five technology tips

just in time event resolution itsm  Tech Solutions for Top HR Time Wasters Even the most seasoned HR professionals can find themselves trapped in the same administrative time drains day after day. This eBook gives five technology tips that allow you to work smarter and reclaim hours of lost time in the day while making your entire organization more productive. By streamlining and automating routine, time-consuming activities you’ll be able to spend more time on strategic, value-added activities and less time on administration. Read More...
Testability in the NGN
End-to-end performance monitoring on signaling and bearer links, and on inter-networking between service and transport provider domains, are the most

just in time event resolution itsm  in the NGN End-to-end performance monitoring on signaling and bearer links, and on inter-networking between service and transport provider domains, are the most complicated and necessary areas of a new management networks paradigm. The testability of next-generation networks (NGNs) and their components should thus be addressed in the context of the performance and fault management functional areas of the telecommunication management network (TMN). Read More...
Real-time Business: Playing to Win in the New Global Marketplace
To be successful in the data-driven economy, companies must leverage intelligence instantly and take immediate action. At the same time, they must ensure their

just in time event resolution itsm  time Business: Playing to Win in the New Global Marketplace To be successful in the data-driven economy, companies must leverage intelligence instantly and take immediate action. At the same time, they must ensure their decisions are based on proper data and analysis. So how are today''s executives responding? To explore these issues, Oxford Economics surveyed 525 executives in March 2011. Download this report for full analysis of the results. Read More...
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

just in time event resolution itsm  he or she has just read on the web site is correct, only to hear “Sorry, that''s not right,” or worse yet, “Hmm … I am not sure. Sorry.” The chances of the agent solving the problem on the spot, and perhaps even upgrading the customer to a product or service that meets his or her needs, are then indeed slim. Traditionally, agent turnover rates at call centers are fairly high, due in part to having to listen to customers'' (justifiable or not) rants, complaints, and displeasure. As a result, call Read More...
Best Practices in Food Traceability: Be Able to Respond to Audits in Just Minutes
Today’s ever-increasing frequency and cost of food and beverage recalls harm not only the companies directly affected, but all processors in the industry. See

just in time event resolution itsm  Respond to Audits in Just Minutes Today’s ever-increasing frequency and cost of food and beverage recalls harm not only the companies directly affected, but all processors in the industry. See how leading food processors are turning to innovative software solutions, like Plex Online, to develop a complete food safety management system that enables them to achieve best practices in food and beverage processing quality and a high level of traceability. Read More...
ERP in the Midmarket 2009: Managing the Complexities of a Distributed Environment
Whether a company is trying to move its performance in enterprise resource planning from laggard to industry average, or industry average to best-in-class, this

just in time event resolution itsm  in the Midmarket 2009: Managing the Complexities of a Distributed Environment Whether a company is trying to move its performance in enterprise resource planning from laggard to industry average, or industry average to best-in-class, this white paper reviews the benchmarks of success and the necessary steps to help spur performance improvements. Read More...
Women in BI: Are You a “Data Geekette”?
Recently around the office we’ve been talking about the increasing role of women in most areas of information technology (IT). I’ve had the pleasure to know and

just in time event resolution itsm  in BI: Are You a “Data Geekette”? Recently around the office we’ve been talking about the increasing role of women in most areas of information technology (IT). I’ve had the pleasure to know and work with excellent database administrators (DBAs) and application programmers, as well as IT managers and executives—both women and men. Of course, as a business intelligence (BI) analyst I quickly got hooked on the idea of developing a data-based perspective of the role women play in the BI space: Read More...
At Your Fingers: the Real-Time Value of BI
Learn how real-time or near real-time analytics can help you accelerate business insight and shorten customer response times in At Your Fingers: ...

just in time event resolution itsm  Your Fingers: the Real-Time Value of BI At Your Fingers: the Real-Time Value of BI Today, you must not only be good—you must be good and fast. That means responding at lightning speed to customer and market demands—by leveraging your business data quickly and effectively. Learn how real-time or near real-time analytics can help you accelerate business insight and shorten customer response times in At Your Fingers: The Real-time Value of BI . In this Aberdeen survey report , you’ll discover the Read More...

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others