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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 job reference check service

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM) RFI/RFP Template

Customer Engagement Management, Contract and Warranty Management, Work Order Management, Inventory, Logistics, and Parts Planning, Workforce Forecasting and Planning, Scheduling and Routing, Integration, and Analytics &Reporting and Technical Functionality 

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Making Sure Your Service Provider Doesn't Fall Down on the Job


A recent Forrester report on Commerce Sites developed by service providers shows costs are rising while service is remaining flat, and sometimes results can be pretty glaring from a 'minor' slip-up to one that can have major client impact.

job reference check service  Fall Down on the Job Making Sure Your Service Provider Doesn''t Fall Down on the Job E. Robins - July 21, 2000 Event Summary Forrester Research recently conducted a study on 40 top service providers, and discovered, as TEC stated over 3 months ago, that the site builders are rarely capable of providing all the services required for building a site from the ground up. Researchers said the relative inexperience of most companies involved in the site-building business accounted for only part of their Read More

Meridian Global LMS Gets Recertified


Meridian Knowledge Solutions has participated in Technology Evaluation Centers (TEC) programs since 2007; however, it wasn’t until 2009 that I had the opportunity to meet the folks at Meridian to see what Meridian Global LMS was all about. As part of the TEC Certification process, Meridian demonstrated its learning management system (LMS) product to me during a three-hour session, following a

job reference check service  Meridian does a great job of handling difficult or complex client needs such as those presented by the PMI and AICPA. Some of the changes to Meridian Global LMS are, in part, in response to the changing user. As users become more mobile, they will require a technology that can serve their needs. Meridian Global LMS offers mobile device interfaces for Android, iPhone, iPod Touch, as well as BlackBerry and iPad (see figure 1). Many of the recent changes are related to allowing users to manage their own Read More

Case Study: Poudre Valley Health System


In 2006, Poudre Valley Health System (PVHS) was about to open a new hospital in Colorado (US). PVHS’s human resources (HR) department saw the need to change some existing processes, including the method of referencing job candidates. After one year of using a new HR hiring process solution, PVHS was able to predict supervisor evaluations of new hires and had the potential to save over $850,000 (USD). Learn more.

job reference check service  Proude Valley Health System Job Reference Check Service , Reference Checked Skillsurvey , Sample Reference Check . Company: Poudre Valley Health System Location: Ft. Collins, CO URL: http://www.pvhs.org Industry: Health care Quality of Hire Studies: Predicting Retention Predicting Performance SkillSurvey''s Pre-Hire 360® helped us align an HR process with our vision of providing world-class healthcare. We are able to continue hiring the best patient care providers while saving a substantial amount of Read More

Hosting Horrors!


What you should ask before committing to a Web Hosting Company...

job reference check service  that it is your job to make sure everything is setup properly. ASP''s use cutting edge technology to it''s fullest. Unfortunately cutting edge technology costs money. Hopefully lots and lots of customers will share that cost, so that you can make a profit. After the finance people are through moving bits of paper around you can finally sign the paperwork to install your server farm. Speaking of paperwork, make sure you get a confidentiality agreement signed by the Hosting Company and a copy of the original Read More

ERP Features and Functions: Reference Guide to Process Manufacturing Software


This reference guide provides insight into the process manufacturing enterprise resource planning (ERP) features and functions that are accessible on today’s market. This guide will help you to find out which features and functions are essential to your organization’s needs and which are not.

job reference check service  personnel profile, organizational structures,  job position and wage profiles,  career development and training, reward management, government and compliance reporting, employment history, and business travel and vacation allotments. Benefits Benefits functionality is used to administer a variety of benefit plans for employees. Such plans typically cover accidental death and dismemberment (AD&D), disability, life, medical, retirement, stock, etc. Payroll Payroll functionality handles accounting and Read More

Self Service Business Intelligence


Self service BI is technology that provides non-technical individuals who need data with the ability to gather and display meaningful information. The technical and business complexities of identifying data sources, transforming and integrating data sets, enhancing data quality, and providing a data repository are necessarily addressed before a self service BI application is made available. Read this white paper to learn more about how the technical framework and infrastructure for supporting self service BI underlies the foundation of a successful business solution and how to approach deployment of such as solution.

job reference check service  Ziff Davis,Ziff Davis white paper,self service BI,self service business intelligence,data repository Read More

Delivering Superior Customer Service through Multiple Channels


Find out In the Aberdeen executive survey report, Multi-Channel Service Delivery.

job reference check service  delivering superior customer service multiple channels,delivering,superior,customer,service,multiple,channels,superior customer service multiple channels,delivering customer service multiple channels,delivering superior service multiple channels,delivering superior customer multiple channels. Read More

7 Ways Service Culture Can Drive Revenue


Every field service manager and executive strives for the same goal: delight customers while increasing profits. But achieving this holy grail of field service often proves elusive. Why? Because service companies often take a tactical perspective to solving issues while ignoring cultural changes that are equally important. Know 7 ways to build a strong culture in your service business so you can achieve your business goal.

job reference check service  field service management,FSM software,field service culture,field service company executives,field service revenue goals,field service business success,ServiceMax Read More

SAP field service


SAP offers an end-to-end service management solution that can be used across all the departments of a company to manage contracts, process issues, and execute service orders. SAP Field Service is part of SAP Service Management, which offers functionality for service order management, installed-base management, warranty and claim management, parts logistics integration, and mobility. Analytics and big data features are also delivered by SAP to extend its core field service offering. Workforce scheduling and optimization allows users to allocate resources and optimize planning based on factors such as skills, location, customer preferences, and service commitments (as defined by contracts and SLAs). Using optimized schedules and automated processes, dispatchers can decide the most suitable resources for each task. SAP delivers its field service solution particularly to the high-tech, utilities, and industrial manufacturing industries. The solution can be delivered both on premises and in the cloud.

job reference check service  Field Service Management ,FSM Read More

The Power of Web Self-Service


In this document, we will explore the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings. We will also address how technology from Epicor Software Corporation, a leader in the CRM space, can help deliver successful self-service.

job reference check service  CRM,online,Epicor,self-service,clientele,customer Read More

Generating Revenue from Service


A CRM solution, to be successful, has to support cross-business processes and a number of operations within the business, from Marketing to Service, including Sales. This integration of what, historically, has been treated as very separate parts of the organization, provides the opportunity to rethink existing operational mechanisms.

job reference check service  through business cards / job descriptions and the like (even down to the cars provided or dress code expected). The customer has been trained to treat them all differently, and more importantly we have trained these individuals to act differently. The assumption is that a salesperson can''t service and a serviceperson can''t sell. By applying the true concept of a CRM solution, such rigid demarcations do not need to apply. This is shown schematically in Figure 1 where CRM acts as the lens for the customer Read More

Service Level Agreements for Manufacturers and Software Vendors in the Supply Chain


Supply chains are very complex, as is discrete manufacturing and the software that addresses its needs. To ease the complexities, service level agreements are developed so that all parties involved remain on the same page and product delivery is facilitated.

job reference check service  lean manufacturing,supply chain management,SCM,service level agreement,SLA,SLA negotiation,supply chain,compliance,safety regulations,technical support,training,outsourcing,service and support,implementation,implementation team Read More

Software as a Service Is Gaining Ground


Software as a service is the latest incarnation of the hosting model. The demand for cost efficiency, information technology flexibility, and faster return on investment, coupled with new technology advancements, has caused the hosting model to be reborn.

job reference check service  SaaS,software as a service,hosting,ASP,application service provider,software on-demand,utility computing,software,Internet,software delivery Read More

Top 10 Reasons to Take Your Field Service to the Cloud


Field service organizations both large and small are flocking to the cloud. They are abandoning on-premise software and simplifying technology so they can focus on what’s important: making customers happy. Here are 10 reasons why they have made the switch and why you need to take your field service organization to the cloud . . . or get left behind. Download the white paper and find out.

job reference check service  field service cloud-based solution,cloud FSM solution,FSM cloud solution,cloud-based field service management soilution,cloud-based FSM solution,moving FSM to cloud,ServiceMax Read More

WorldCom SPRINTs, Nokia/Visa Pays Bill, & Service Providers Gear for Wireless Tsunami


Ready for another Internet Tsunami? Broadband and Wireless ubiquitous infrastructures are coming into place at a rapid rate. Digital Business Service Providers (DBSPs) are scrambling to get ready. Users should be thinking now about the impact on their digital business.

job reference check service  to rural areas where jobs are scarce, and high technology is generally lacking, provided skill sets are available to drive it. This is likely to follow in other parts of the world as they are opened up with wireless and broadband coverage, albeit much more slowly in developing countries. International Activity Europe and Asia have not been overlooked by U.S. based DBSP''s, since it is in these regions mobile phone use is expected to skyrocket first (I should add, it already is). Razorfish has entered the Read More