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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 ivr systems


PBX VoIP Systems
The VoIP industry offers a number of different services, features, and options. Among the various services and systems is the private branch exchange (PBX

ivr systems  VoIP Systems The VoIP industry offers a number of different services, features, and options. Among the various services and systems is the private branch exchange (PBX) system, depicting a system’s hardware where an incoming call is forwarded, transferred, or otherwise routed to another extension, etc. But BPM systems can differ in mode of service. Read this paper and know the benefits and drawbacks of three different PBX options.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Merchandising Systems

Merchandising systems are the enterprise back and front-office software solutions upon which the majority of retailers rely to manage and support their daily tasks. These systems typically record product performance, which allows buyers to purchase merchandise according to that information and to make accurate merchandise decisions. Moreover, retail systems have capabilities for tracking inventory, capturing sales data, and managing retail prices. 

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SMB Phone Systems Buyer’s Guide


If you are a small to medium business (SMB) looking to purchase a business phone system, you’ve no doubt discovered that buying one is not easy. You must quickly identify your specific needs before you contact vendors and compare phone system options. To make an informed decision about which phone system is right for your company, you should understand four crucial aspects, from product requirements to cost considerations.

ivr systems  their computers Interactive Voice Response(IVR) - a software application that enables users to input information by voice or to enter data using keypads Unified messaging - a single messaging infrastructure accessible through a computer or a telephone that manages voice, fax and email messages Advanced teleconferencing - includes multiple bridges for unlimited participants Advanced voice mail features - includes voice mail-to-email forwarding Advanced security features - such as tools to audit security Read More

Customer Focused Self-service: Building the Balanced Business Case


Countless customers are engaging in self-service, in the process helping companies save millions by deflecting service interactions to cheaper channels. At many organizations, just the cost savings make the investment in self-service worthwhile. But the self-service business case isn’t built on cost savings alone. There’s a bigger, more customer-focused picture to consider, where the customer experience plays the key role.

ivr systems  IVR Balanced Business | IVR Balanced Business Systems | IVR Balanced Business Program | IVR Balanced Business Accounting | IVR Balanced Business Scorecard | IVR Balanced Business Services | IVR Balanced Business Advisors | IVR Balanced Insight Business | IVR Business Balanced Budget | IVR Balanced Sectoral Business | IVR Balanced Business Solutions | IVR Balanced Business Partners | IVR Life Balance Business | IVR Well Balanced Business | IVR Promotes Balanced Business | IVR Balanced Scorecard Strategic Read More

Five Must Have Features for Business VoIP


A growing number of businesses are now grappling with the decision to implement new telephone systems based on voice over IP (VoIP) technology. However, while the primary goal is generally saving money, there are a wide variety of features and functions that must also be considered. This report provides a quick guide to the top five most common services that you should expect from a VoIP-based business phone system.

ivr systems  Must Have Features for Business VoIP A growing number of businesses are now grappling with the decision to implement new telephone systems based on voice over IP (VoIP) technology. However, while the primary goal is generally saving money, there are a wide variety of features and functions that must also be considered. This report provides a quick guide to the top five most common services that you should expect from a VoIP-based business phone system. Read More

Business Case - Dunkin Donuts


Daniel Mourand, CEO, chose Microsoft Great Plains sofware and, today, he does not regret his decision.

ivr systems  already know that the IVR system is working extremely well, that the accounts receivable situation has greatly improved and that the billing process is running smoother. This has meant better information, better service and a higher level of satisfaction among our members and our employees. Furthermore, we have detected fewer errors in both the shipping and receiving departments. We have also reduced our personnel from 16 to 13 and, we have to admit, we are a little bit winded but we will get it all Read More

Scalable Data Systems


Scalable Data Systems is one of APAC’s most experienced Microsoft Dynamics AX partners. The company manages a wide variety of implementations, from rapid fast-track projects to complex integration and development projects. Scalable has over 25 years of experience developing best-practice industry solutions and individual horizontal modules. Scalable provides dedicated industry solutions for manufacturing and supply chain/distribution, with verticals for food and beverage, chemicals, agri/animal feed, and commodity trading industries. Scalable's solutions are suitable for process, discrete, and batch (mixed-mode) manufacturing. Over the past 12 years, Scalable Data Systems has been developing solutions to compliment/enhance the Dynamics AX series in the manufacturing and supply chain/distribution, commodity procurement/trading, and mining sectors. Scalable has developed or is developing a number of solutions which also support the Dynamics AX 2012 series in the mining and mining supply sector.

ivr systems  Data Systems Scalable Data Systems is one of APAC’s most experienced Microsoft Dynamics AX partners. The company manages a wide variety of implementations, from rapid fast-track projects to complex integration and development projects. Scalable has over 25 years of experience developing best-practice industry solutions and individual horizontal modules. Scalable provides dedicated industry solutions for manufacturing and supply chain/distribution, with verticals for food and beverage, chemicals, Read More

M&O Systems


M&O’s longevity and unmatched reputation is rooted in meeting complex challenges our customers have faced over the past few decades. We know how to harness the power of the ever changing and complex world of technology to enhance your stakeholders’, corporate and field, productivity, while at the same time reducing costs. 

ivr systems  O Systems M&O’s longevity and unmatched reputation is rooted in meeting complex challenges our customers have faced over the past few decades. We know how to harness the power of the ever changing and complex world of technology to enhance your stakeholders’, corporate and field, productivity, while at the same time reducing costs. Read More

Cincom Systems


Established in 1968 and headquarted in Cincinnati, Ohio (US), Cincom Systems provides software and services for creating and managing customer relationships throughout the enterprise, and for building and maintaining adaptive e-business information systems. Cincom Manufacturing Business Solutions are based on the combination of over three decades of experience in providing strategic value to manufacturing companies. Cincom serves over 5,000 clients across 93 countries.

ivr systems  Systems Established in 1968 and headquarted in Cincinnati, Ohio (US), Cincom Systems provides software and services for creating and managing customer relationships throughout the enterprise, and for building and maintaining adaptive e-business information systems. Cincom Manufacturing Business Solutions are based on the combination of over three decades of experience in providing strategic value to manufacturing companies. Cincom serves over 5,000 clients across 93 countries. Read More

Blinco Systems Inc.


Headquartered in Toronto, Ontario (Canada), Blinco Systems, Inc. integrates knowledge of international supply chain management (SCM) and logistics management in delivering its solutions. The company designs, delivers, and deploys integrated enterprise and divisional solutions for companies involved in global sourcing and distribution.

ivr systems  Systems Inc. Headquartered in Toronto, Ontario (Canada), Blinco Systems, Inc. integrates knowledge of international supply chain management (SCM) and logistics management in delivering its solutions. The company designs, delivers, and deploys integrated enterprise and divisional solutions for companies involved in global sourcing and distribution. Read More

Best-of-Class Financial Systems: an Alternative to ERP


In Best-of-class Financial Systems: An Alternative to ERP, find outhow a best-in-class financial system might deliver all the functionalityyou real...

ivr systems  best class financial systems alternative erp,best,class,financial,systems,alternative,erp,class financial systems alternative erp,best financial systems alternative erp,best class systems alternative erp,best class financial alternative erp. Read More

Persistent Systems Pvt Ltd


A leader in outsourced software development, Persistent Systems provides an on-demand engagement model. Founded in Pune (India) in May 1990, Persistent focuses on the business of outsourced software development, with a repertoire of projects throughout the product lifecycle.

ivr systems  Systems Pvt Ltd A leader in outsourced software development, Persistent Systems provides an on-demand engagement model. Founded in Pune (India) in May 1990, Persistent focuses on the business of outsourced software development, with a repertoire of projects throughout the product lifecycle. Read More

Jeeves Information Systems


Jeeves Information Systems AB is a Sweden-based independent software vendor (ISV) that develops ERP systems for small and medium-sized companies in the manufacturing, commercial and service sectors. The company focuses on product development while sales are dealt with by 500 committed and professionals and consultants with industry specific skills within various business processes. Jeeves Information Systems AB collaborates with more than 70 partner locations in 15 countries, with partners being represented at 20 locations in Sweden alone. The company’s products are Jeeves Selected and Jeeves Universal, which are installed at more than 2,000 companies with over 20,000 users.

ivr systems  Information Systems Jeeves Information Systems AB is a Sweden-based independent software vendor (ISV) that develops ERP systems for small and medium-sized companies in the manufacturing, commercial and service sectors. The company focuses on product development while sales are dealt with by 500 committed and professionals and consultants with industry specific skills within various business processes. Jeeves Information Systems AB collaborates with more than 70 partner locations in 15 countries, Read More

CRW Systems


CRW Systems, Inc. has been developing government software solutions to improve the way agencies do business. The TRAKiT e-government solution is our modular, integrated approach to local government software solutions.  Our software solutions are designed to make existing government workflow more agile, streamlined, cost-effective, and citizen-friendly. 

ivr systems  Systems CRW Systems, Inc. has been developing government software solutions to improve the way agencies do business. The TRAKiT e-government solution is our modular, integrated approach to local government software solutions.  Our software solutions are designed to make existing government workflow more agile, streamlined, cost-effective, and citizen-friendly. Read More

Systems Monitoring and Management: Vendor Evaluation Checklist


This systems’ monitoring and management vendor evaluation checklist from Uptime Software is designed to help IT managers and administrators as they search for the right solution. It is intended to be a generic list that can be updated, expanded, and customized depending on your exact requirements. You are welcome to edit and modify each of the items as you see fit.

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NDS Systems LC


NDS Systems provides resource planning (ERP) solutions for organizations in the discrete manufacturing, wholesale distribution and fulfillment industries. Using the Oracle database, the NDS ERP solution is a scalable application that grows with the needs of your business, while also allowing you to streamline operations and work more efficiently.

ivr systems  Systems LC NDS Systems provides resource planning (ERP) solutions for organizations in the discrete manufacturing, wholesale distribution and fulfillment industries. Using the Oracle database, the NDS ERP solution is a scalable application that grows with the needs of your business, while also allowing you to streamline operations and work more efficiently. Read More