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Documents related to » itsm single event resolution


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

itsm single event resolution  The Foundation of ITSM and Business Service Management   Contents   Abstract This study explores the existing event resolution processes in over 100 companies with 1,000 or more employees. The findings suggest many IT organizations have a low level of satisfaction with the current event resolution processes and applications. These processes and applications are responsible for ensuring the company does not suffer severe IT service outages. 76% of the participants identified significant gaps in the Read More...
ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations
IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To

itsm single event resolution  v2, the notion of ITSM came to fruition. IT was seen as a service provider-separate from the business-that focused on the quality and efficiency of IT processes. Today, with ITIL v3, the focus is on service management -as distinct from IT service management. The emphasis falls on business needs, not IT needs. To help the business realize strategic objectives, IT needs to be fully aligned and integrated with the rest of the business. While IT must manage change meticulously, it must also cultivate a Read More...
10 Advantages of a Single System ERP Solution
ERP software is meant to be an application where information is shared freely between all departments of an organization. While the idea is that an ERP system

itsm single event resolution  Advantages of a Single System ERP Solution ERP software is meant to be an application where information is shared freely between all departments of an organization. While the idea is that an ERP system creates one central location for all information, the reality is that multiple systems bolted together in an integrated system often creates multiple silos of information. This paper describes the benefits of a single system ERP. Read More...
Geac Awakens On Its Deathbed - Part 1: Event Summary
While Geac might not need a white knight savior any longer owing to the profitable quarter and secured additional funding, the general feeling remains that the

itsm single event resolution  infor software,erp fashion,syteline software,erp software vendors,erp providers,erp saas,erp products,syspro erp,qad software,best erp,web erp,free erp,on demand erp,online erp,top erp Read More...
TEC Moderates World’s Top Enterprise Software Event, 8th ERP Vendor Shootout
Technology Evaluation Centers (TEC), the leading online resource for enterprise software decision makers, is proud to announce that it will be moderating the

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Stalled Oracle Fumbling For A Jump-Start Kit Part 2: Event Summary Continued
Oracle continues respond to the changing requirements of the market, by addressing the need for Wireless Internet support, application servers, and expanded ASP

itsm single event resolution  oracle corporation,database provider,software applications for e-business,oracle''s customer relationship management,oracle crm products,oracle 11i e-business suite,e-business suite,oracle''s information architecture,oracle collections,oracle contracts,daily business close,database division,open source database packages,database business,Stalled Oracle Fumbling For A Jump-Start Kit Part 2 Read More...
Oracle OpenWorld 2013-60,000 Attendees Minus 1
A Technology Event Like No OtherThis year’s Oracle OpenWorld was truly an impressive event. The sheer scale of the event parallels that of Oracle itself

itsm single event resolution  OpenWorld 2013-60,000 Attendees Minus 1 A Technology Event Like No Other This year’s Oracle OpenWorld was truly an impressive event. The sheer scale of the event parallels that of Oracle itself. Mark Hurd, President of Oracle, stated that with 60,000 attendees, OpenWorld 2013 was the largest single technology event ever. OpenWorld is now so large that the City of San Francisco finally agreed to completely close off Howard Street, which runs through the Moscone Center, and temporarily rename it Or Read More...
An Executive’s Guide to Event Log Management Strategy
Archiving and logging standards place a great burden on network security professionals and IT administrators. When your routers, firewalls, and other devices

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Single Version of the Truth
Today''s enterprise is no longer a single, vertically integrated organization. Globalization, outsourcing, and off-shoring have created an environment where end

itsm single event resolution  Version of the Truth Introduction By all indications we are truly living in the Information Age. So why do we continue to have supply chain bottlenecks—disruptions in the flow of goods and information at a global level? Why are many of the technology solutions unable to meet the challenges facing those engaged in global trade and transportation? What is required in order to unleash the promise of the digital economy?[] In search of answers to these questions, ChainLink Research initiated a fact f Read More...
TEC Helps Polychem Select a Single Mixed-mode ERP Solution to Replace Seven Outdated Systems
Polychem Corporation, a packaging manufacturer, was facing numerous business challenges primarily due to having multiple outdated systems operating across its

itsm single event resolution  Helps Polychem Select a Single Mixed-mode ERP Solution to Replace Seven Outdated Systems Polychem Corporation, a packaging manufacturer, was facing numerous business challenges primarily due to having multiple outdated systems operating across its departments. With the assistance of TEC’s selection services experts, Polychem undertook its first-ever enterprise resource planning (ERP) project and successfully selected a single ERP system to replace its seven legacy systems. Read More...
IBM Tivoli Access Manager for Enterprise Single Sign-on: An Overview
With an increasing number of enterprise applications and access points, organizations face the challenge of providing convenient access while ensuring strong

itsm single event resolution  Tivoli Access Manager for Enterprise Single Sign-on: An Overview With an increasing number of enterprise applications and access points, organizations face the challenge of providing convenient access while ensuring strong security. Enterprises need software solutions to help ensure that the right users have access to the right information in a timely manner. This white paper describes Tivoli Access Manager for Enterprise Single Sign-On, including its key features and benefits. Read More...
Emptoris
Emptoris, an upbeat provider of strategic sourcing software for the global 5000 companies, announced its acquisition of spend management specialist Zeborg

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The Many Faces of PLM Part One: Event Summary
Product Lifecycle Management (PLM) software solutions, like many of the application suites that have come before it, are a collection of different offerings

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AribaLIVE 2012: What Was Jolly Good (and What Could Improve) - Part 1
A recent blog post talked about my attendance of the AribaLIVE 2012 user event and outlined the main premise of the event: Ariba has become a public cloud

itsm single event resolution  2012: What Was Jolly Good (and What Could Improve) - Part 1 A recent blog post talked about my attendance of the AribaLIVE 2012 user event and outlined the main premise of the event: Ariba has become a public cloud commerce network provider first and foremost , while also offering additional related  spend management  software as required. The vendor is striving to become a  business-to-business (B2B)  commerce version of Amazon.com and eBay  to enable painless transactions by providing a Read More...

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