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CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » itsm probabilistic event resolution


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

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Oracle OpenWorld 2013-60,000 Attendees Minus 1
A Technology Event Like No OtherThis year’s Oracle OpenWorld was truly an impressive event. The sheer scale of the event parallels that of Oracle itself

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Grape Escape 2010: Of Cloud & Angels, Fun & Games, and “In Vino Veritas” - Part 3
Part 1 of this blog series talked about the historical background of the JRocket Marketing Grape Escape(TM) event. Grape Escape has become a June fixture over

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Made2Manage Systems ''One Year After'': Reenergized and Growing Part One: Event Summary
Made2Manage Systems'' decision to go private under wealthy Battery Ventures'' wing appears to have been wise. Despite a draconic exodus of former executives and

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Microsoft Analyst Event Part One: What’s New for Fall 2012
The traditional Microsoft Dynamics Fall Analyst Event (FAE) 2012 started with a tour of the flagship Microsoft Store in an opulent mall in Bellevue, WA, where

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Why Network Administrators Should Explore the “V” in KVM Switches
For data center administrators responsible for monitoring the screens of hundreds@and potentially thousands@of servers and PCs, video resolution is paramount

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Microsoft Keeps on Rounding up Its Business Solutions Part One: Event Summary
While the recent initiatives by Microsoft Business Solutions to piecemeal bolster its product lines'' SCM capabilities should benefit users, a lot more cohesive

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Rewrite or Wrap-Around Old Software? Part One: Event Summary
Product architecture is going to do much more than simply provide the technical functionality, the user interface (UI)/presentation, and the platform support

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JDA Portfolio: For the Retail Industry Part One: Event Summary
From how to price and promote products to how to optimize profits, JDA Portfolio tries to create that perfect

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The Grape Escape 2011 Roundup
Although this year Judith Rothrock could not attend herself, she’s the driving force behind the annual JRocket Marketing Grape Escape® industry analyst event

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An Executive’s Guide to Event Log Management Strategy
Archiving and logging standards place a great burden on network security professionals and IT administrators. When your routers, firewalls, and other devices

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Bolstering the Call Center with Service Resolution Management Processes
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches

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TEC Presents Software Evaluation Methodology at Gartner''s Small Business Vision Event in Toronto
According to Gartner, 70 percent of IT projects fail or fall short of expectations. With the SMB market spending over $400 billion (USD) annually, event

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Epicor''s Mid-Market Pitch Becomes Higher For (One) Scala Part One: Event Summary
One should imagine Epicor has carefully thought out the rationale for the recent acquisition of its European counterpart Scala. The merger seems to have much of

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Geac Awakens On Its Deathbed - Part 1: Event Summary
While Geac might not need a white knight savior any longer owing to the profitable quarter and secured additional funding, the general feeling remains that the

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