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Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » itsm optimization of event resolution


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

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ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations
IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To

itsm optimization of event resolution  v2, the notion of ITSM came to fruition. IT was seen as a service provider-separate from the business-that focused on the quality and efficiency of IT processes. Today, with ITIL v3, the focus is on service management -as distinct from IT service management. The emphasis falls on business needs, not IT needs. To help the business realize strategic objectives, IT needs to be fully aligned and integrated with the rest of the business. While IT must manage change meticulously, it must also cultivate a Read More
Best-of-Breed Versus Complete CAD-PLM Suites: The Debate Rages On
The PLM world is currently witness to fervent debate on the most appropriate type of PLM/CAD software. Best-of-breed solutions offer the needed capabilities and

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The Best of Both Worlds: Gain Flexibility through Multiple Models of Software Delivery
Lower IT costs, faster return on investment (ROI), and better security@just a few of the promises the software-as-a-service (SaaS) business model makes. SaaS

itsm optimization of event resolution   Read More
Types of Project Management Communication: Part One of a Three-part Series
As with almost every business activity, the importance of communication cannot be overstated when managing projects. Examining the various phases of project

itsm optimization of event resolution   Read More
CitiXsys iVend Retail 5.0 for Point-of-sale Retail Certification Report
CitiXsys product iVend Retail is now TEC Certified for online evaluation of point-of-sale (POS) solutions in the Wholesale and Retail Trade Evaluation Center.

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The Changing Requirements of WAN Optimization
Companies looking to drive greater IT performance will do well to begin their search with Wide Area Network (WAN) optimization, which has evolved into a

itsm optimization of event resolution  Changing Requirements of WAN Optimization Companies looking to drive greater IT performance will do well to begin their search with Wide Area Network (WAN) optimization, which has evolved into a complete system that provides deep, actionable visibility. Read on to learn how WAN optimization works across the broad range of applications that enterprises use the most, and get pointers for what to look for in a measurement tool in a WAN optimized environment. Read more. Read More
Technology Evaluation Centers Mourns Loss of Chairman, Marcel Côté
It was with great sadness that TEC learned of the death of Marcel Côté, chairman of TEC’s board of directors.

itsm optimization of event resolution   Read More
Analysis of Active Voice''s Acquisition of PhoneSoft, Inc.
Active Voice will integrate all of PhoneSoft''s functionality into their existing

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The Impact of CRM and Sales Process: Monetizing the Value of Sales Effectiveness
To work through all the issues necessary to improve sales performance, executives have a number of options for leveraging people and knowledge. However, an area

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Soaring across the Regions: A View of the Impact of the Internet on Business
The Internet offers companies the opportunity to present a commercial image independent of size and location. With this and the Internet’s ability to extend a

itsm optimization of event resolution   Read More
Brain of Supply Chain System
Advanced planning and optimization makes supply chain systems cost effective. It is the brain of the supply chain because it works on top of all other software

itsm optimization of event resolution  of Supply Chain System Q. What is the ultimate goal of supply chain management in business? A. To perfectly match the supply side activities of procurement, production planning, distribution planning, production allocation, warehouse planning, inventory planning and so forth with the demand side activities of incoming orders and forecasts so that all demands are met with the least cost. Are today''s enterprise resource planning (ERP), supply chain management (SCM), customer relationship management (CRM Read More
Justification of ERP Investments Part Three: Costs of Implementing an ERP System
Enterprise resource planning (ERP) implementation costs can be divided into one-time costs and ongoing annual costs. Both types of costs can be segmented into

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