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Documents related to » itsm integrating event resolution


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

itsm integrating event resolution  Resolution Include Biases | ITSM Integrating Event Resolution | ITSM Event Resolution Dependent | ITSM Rate IT Event Resolution | ITSM Highest-Resolution Model | ITSM Meeting Event Resolution | ITSM Detect Individual Events | ITSM Single-event Resolution | ITSM Just-in-time Event Resolution | ITSM Event Resolution Imaging | ITSM Technology Event Resolution | ITSM Event Resolution Imaging Learning | ITSM Event Resolution Quality | ITSM Confidential Resolution Process | ITSM Event-Resolution Efficiency | Read More...
Reducing Operational Risk of IT Service in Finance
An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised by the Basel Committee''s New

itsm integrating event resolution  , Information Technology , ITSM Framework , Management Information Systems . Implications for CIOs of the New Basel Accord Key Concepts Discussed Impact of Basel II on IT system services. Reducing operational risk through quality management. Quantifying and measuring risk with Six Sigma. Providing an IT risk scorecard. ContentsKey Concepts Discussed Contents Version 2.1: August 2002 (Revised March 2003) About this Document Management Summary Introduction Factors Affecting Risk Risk Management and the New Read More...
Integrating All Information Assets Part One: Why is integration an issue?
More and more companies today face a significant challenge in integrating multiple business applications. This is the natural result of fewer companies running

itsm integrating event resolution  All Information Assets Part One: Why is integration an issue? Integrating All Information Assets Part One: Why is integration an issue? Featured Author - Cindy Jutras - April 14, 2004 Integrating All Information Assets As we continue to explore the extension of ERP for the express purpose of maximizing profits in the world of e-business, we seem to come back again and again to the topic of integration. More and more companies today face a significant challenge in integrating multiple business Read More...
Zero Contact Resolution: How to Keep Customers and Build Great Brands
For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain a useful metric for assessing how

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Microsoft Analyst Event Part One: What’s New for Fall 2012
The traditional Microsoft Dynamics Fall Analyst Event (FAE) 2012 started with a tour of the flagship Microsoft Store in an opulent mall in Bellevue, WA, where

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Brookshire Grocery Company: Automating and Integrating HR Processes
Headquartered in Tyler, Texas (US), retailer Brookshire Grocery Company implemented a human capital management (HCM) solution to integrate and automate its

itsm integrating event resolution  Grocery Company: Automating and Integrating HR Processes Headquartered in Tyler, Texas (US), retailer Brookshire Grocery Company implemented a human capital management (HCM) solution to integrate and automate its operational human resources (HR) processes. Now the company can process payroll and benefits more efficiently, work more productively, operate its business more proactively, and increase benefits options for its partners (employees). Find out how. Read More...
An Executive’s Guide to Event Log Management Strategy
Archiving and logging standards place a great burden on network security professionals and IT administrators. When your routers, firewalls, and other devices

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Exact Software--Working Diligently Towards the
By determinedly executing a number of both prudent and bold initiatives, including some that encroach into the new frontiers of enterprise applications (such as

itsm integrating event resolution  advanced data management,crm data management,customer data management,data analysis,data base management,data governance,data integration,data integration software,data management best practices,data management companies,data management concepts,data management framework,data management governance,data management plan,data management process Read More...
Euromadi: Integrating BPM and ECM
Euromadi was looking to automate its business processes and increase effectiveness. With hundreds of suppliers all over the world, it needed a system that could

itsm integrating event resolution  Integrating BPM and ECM Euromadi was looking to automate its business processes and increase effectiveness. With hundreds of suppliers all over the world, it needed a system that could help manage the relationships of more than 220 associate companies. By integrating business process management (BPM) with an enterprise content management (ECM) system, Euromadi has increased productivity and reduced data input and maintenance by 30 percent. Read More...
Feds Warms Up to ERP Spending, but Will Contractors and Their ERP Vendors Comply? Part One: Event Summary and Market Impact
There has been noise in the US public sector about a strong federal (Feds) interest in ERP applications. This, coupled with the Feds customary huge purchasing

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Microsoft Business Network (MBN)--Coming of Age? Part One: Event Summary
While the Microsoft Business Network (MBN) product is worth considering for a number of compelling reasons, it will take some immense doing before it becomes a

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Will Sage Group Cement Its SME Leadership with ACCPAC and Softline Acquisitions? Part One: Event Summary
By recently acquiring ACCPAC International and Softline, the Sage Group continues to round out by annexation. It currently still has the largest geographic

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Case Study: ServiceMax Helps Kinetico Cut Work Order Resolution Time in Half
Kinetico, a global leader in engineering and manufacturing water treatment systems, was using spreadsheets to schedule and track their technician partners and

itsm integrating event resolution  FSM software,field service software,FSM cloud-based solution,ServiceMax,ServiceMax cloud solution,FSM automation,field service work order automation,field service scheduling automation,Kinetico Read More...
Methods of Integrating Full-text and Fielded Data Search
Integrating full-text and fielded data searches can help you find essential information more easily. Whether your existing metadata fields reside within a

itsm integrating event resolution  of Integrating Full-text and Fielded Data Search Integrating full-text and fielded data searches can help you find essential information more easily. Whether your existing metadata fields reside within a document or are stored in a separate database, a search index can combine full-text and fielded data dynamically. This allows multiple users to search the same documents with a single index—and a single user to integrate two searches in one query. Read More...

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