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Documents related to » itsm improve event resolution


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

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ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations
IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To

itsm improve event resolution  v2, the notion of ITSM came to fruition. IT was seen as a service provider-separate from the business-that focused on the quality and efficiency of IT processes. Today, with ITIL v3, the focus is on service management -as distinct from IT service management. The emphasis falls on business needs, not IT needs. To help the business realize strategic objectives, IT needs to be fully aligned and integrated with the rest of the business. While IT must manage change meticulously, it must also cultivate a Read More...
Joint SAP-MolecularHealth Project to Improve Cancer Treatment
During the SAPPHIRE Now and SAP TechEd conference in Madrid, it was announced that MolecularHealth, a provider of clinico-molecular informatics, has signed a

itsm improve event resolution  SAP-MolecularHealth Project to Improve Cancer Treatment During the SAPPHIRE Now and SAP TechEd conference in Madrid , it was announced that MolecularHealth , a provider of clinico-molecular informatics, has signed a partnership with SAP to improve oncologists'' efforts in enhancing the quality of treatment for cancer patients. By improving the decision-making process, oncologists will be able to provide better personalized treatments. The project involves the use of the SAP HANA platform to translate Read More...
How to Improve Business Results through Secure Single Sign-on to SAP
On top of the many challenges faced by IT managers today comes yet another challenge: ensuring efficient and secure user access to SAP. Because of the

itsm improve event resolution  to Improve Business Results through Secure Single Sign-on to SAP On top of the many challenges faced by IT managers today comes yet another challenge: ensuring efficient and secure user access to SAP. Because of the unencrypted communication between users’ workstations and the backend servers, the SAP environment—and the confidential data it stores—become vulnerable. With a secure single sign-on solution to SAP, however, you can significantly improve the security of this environment. Read More...
Rewrite or Wrap-Around Old Software? Part One: Event Summary
Product architecture is going to do much more than simply provide the technical functionality, the user interface (UI)/presentation, and the platform support

itsm improve event resolution  or Wrap-Around Old Software? Part One: Event Summary Event Summary There is a small group of vendors with brave and fresh ideas, which are by no means the prerogative of the biggest and the richest. This group has chosen to rewrite their applications on a new, possibly future-proof application framework. The intent of these visionary vendors is to address the ever increasing market awareness of the following facts: That almost every business changes and that software must change with the business Read More...
Supply Chain Event Management Software Evaluation Report
Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business

itsm improve event resolution   Read More...
Improve Business Communications with PDF by E-mail
It is essential for users to be able to create and deliver secure, professional-looking e-mail communications which present a consistent corporate image. PDF

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Epicor''s Mid-Market Pitch Becomes Higher For (One) Scala Part One: Event Summary
One should imagine Epicor has carefully thought out the rationale for the recent acquisition of its European counterpart Scala. The merger seems to have much of

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JDA Portfolio: For the Retail Industry Part One: Event Summary
From how to price and promote products to how to optimize profits, JDA Portfolio tries to create that perfect

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Improve the Collection and Distribution of Real-Time Data with Better Middleware
Technology trends such as mobile computing, social networking and sensor networks are converging to drive an unprecedented flow of information that many

itsm improve event resolution  Solace, middleware, information, data management, middleware appliance, data collection, data filtration, data distribution Read More...
ERP Vendors Can Improve Competitive Advantage and End-user Value with BI Integration
Today, organizations are cautious about IT investment. If the value of an enterprise resource planning (ERP) solution is stymied by cumbersome reporting or

itsm improve event resolution  Vendors Can Improve Competitive Advantage and End-user Value with BI Integration Today, organizations are cautious about IT investment. If the value of an enterprise resource planning (ERP) solution is stymied by cumbersome reporting or ineffective integration of information, companies may choose to abandon ERP solution integration. This white paper offers insight into the competitive advantage and enhanced customer value ERP vendors can achieve through the integration of business intelligence (BI). Read More...
How to Improve the Efficiency of Software Development for Cloud-based Environments
Download this report for insight into a new class of online technology innovations that fosters quick development of new cloud-based software and modernization

itsm improve event resolution  to Improve the Efficiency of Software Development for Cloud-based Environments Download this report for insight into a new class of online technology innovations that fosters quick development of new cloud-based software and modernization of business-critical legacy systems. Also featured in this report: essential guidelines from Technology Evaluation Centers for overcoming the challenges of software development, and a detailed checklist for vetting a system’s ability to adapt to good software Read More...
Improve Profitability with Customer Intelligence
The white paper improving your customer life cycle management shows how small and midsized businesses can enjoy virtually seamless front-to-back-of...

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Overall Equipment Effectiveness: Monitor and Improve the Effectiveness of Your Manufacturing Processes
Manufacturers looking to optimize production processes are turning to overall equipment effectiveness (OEE) measurement and analysis in order to reduce lost

itsm improve event resolution  Equipment Effectiveness: Monitor and Improve the Effectiveness of Your Manufacturing Processes Manufacturers looking to optimize production processes are turning to overall equipment effectiveness (OEE) measurement and analysis in order to reduce lost production time and improve performance. OEE sheds light on the percentage of production time that is truly productive, using the latest advances in sophisticated measurement and analysis tools. Discover how OEE can help you increase efficiency and Read More...
TEC Moderates World’s Top Enterprise Software Event, 8th ERP Vendor Shootout
Technology Evaluation Centers (TEC), the leading online resource for enterprise software decision makers, is proud to announce that it will be moderating the

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