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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 itsm highest resolution model

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for the Oil and Gas Industry (Upstream)

The model of ERP systems for the upstream oil and gas sector addresses the particularly specialized business model of this industry. It is common practice for companies, individuals, and government agencies to form partnerships to explore, develop, and share production of oil wells. More often than not, this is a short-term alliance rather than a long-term partnership, and business structuring must therefore be flexible at initial set-up and throughout the lifespan of the venture. This model of ERP systems includes criteria for financials, human resources, production data capture and reporting, maintenance management, and supply chain management (SCM) functionality. 

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Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

itsm highest resolution model  The Foundation of ITSM and Business Service Management   Contents   Abstract This study explores the existing event resolution processes in over 100 companies with 1,000 or more employees. The findings suggest many IT organizations have a low level of satisfaction with the current event resolution processes and applications. These processes and applications are responsible for ensuring the company does not suffer severe IT service outages. 76% of the participants identified significant gaps in the Read More

Reducing Operational Risk of IT Service in Finance


An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised by the Basel Committee's New Capital Accord expected to become effective during 2006. Because of the dependence financial institutions have on IT services, the accord requires adequate provision to assure the availability of these services. Centauri Business Service Manager is presented as the solution: one that allows a CIO to assess current risk levels, measure ongoing risk and support a process of ongoing improvement to reduce this risk. Furthermore, Centauri provides the financial institution with a cost-effective balanced scorecard to improve decision-making.

itsm highest resolution model  , Information Technology , ITSM Framework , Management Information Systems . Implications for CIOs of the New Basel Accord Key Concepts Discussed Impact of Basel II on IT system services. Reducing operational risk through quality management. Quantifying and measuring risk with Six Sigma. Providing an IT risk scorecard. ContentsKey Concepts Discussed Contents Version 2.1: August 2002 (Revised March 2003) About this Document Management Summary Introduction Factors Affecting Risk Risk Management and the New Read More

Managed Services: How to Adapt to the Channel Model of the Future


Low margins, a boom in the managed services sector, and a decreasing reliance on client–server-based infrastructures are drastically changing the business landscape for many traditional IT channel players. This paper assesses the challenges facing the IT channel and describes how IT resellers can transform the growing demand for managed services from a threat into a key opportunity for future business success.

itsm highest resolution model  backup,managed backup,backup service,cloud,MSP,data protection Read More

UNIT4 Multi-tenancy SaaS Delivery Model Accreditation


Organizations seeking the services of a value-added reseller (VAR), channel partner, implementer, vendor, or consultant require an evaluation of what this service provider has to offer. This report will assist organizations looking to determine the best-fit service provider for their implementation needs. Based on information provided to TEC by UNIT4 and its clients, this report focuses on real-life implementation projects delivered by the service provider to three of its existing clients.

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Overcoming Resistance: Realizing the Benefits of a Global Distributed IT Services Model


Empirical evidence demonstrates that the benefits of a distributed IT services model are considerable—yet many companies still resist the change. If IT professionals took the time to fully understand the positive impact of distributed services models on both cost and value, they’d be better equipped to fight organizational resistance and develop a road map for successful change. Find out how you can build yours today.

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HRplus Anywhere


HRplus Everywhere Version 5.0 can also be used as a SaaS model which is a web-native pay-as-you-go Internet-based Payroll and HR system.  This model allows you to process all your HR and payroll functions including statutory requirements, on a safe and secure hosted web site, at a low monthly cost.  You can log on with a secure username and password and process all of your HR and payroll functions as if the software was installed in-house!  All that is required is Internet access with the necessary bandwidth!  You will pay for the use of the software and not for owning it!

itsm highest resolution model   Read More

Enabling Growth through Business Model Innovation


By understanding and successfully leveraging business model innovation, your company can...

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The N-able MSP Maturity Model


A business' success delivering managed services depends on its ability to improve the delivery of effective and efficient services to its customer base. Learn about ways that managed services providers (MSPs) can develop a higher-value business by improving their ability to attract and retain high-quality customers and provide IT services in an effective manner.

itsm highest resolution model  msp maturity model,managed service providers,information technology management,n-able model for it management process maturity,desktop and security monitoring,service-based customers Read More

TEC Launches Its Revamped Small Business Software Model


TEC is glad to introduce its revamped Small Business Software (SBS) model that better addresses current software selection issues for small companies. In bringing this renewed model to end users our goal is to help make the selection process easier and more relevant for small companies that can’t afford and often do not need full-blown ERP solutions.

itsm highest resolution model  SBS, small business, small business software, SMB, TEC model, TEC small business, small companies, small company, small organization Read More

FrontRange Solutions


Founded in 1989 and headquartered in Silicon Valley, California (US), FrontRange provides Hybrid IT Service Management (ITSM) solutions for enterprises of all sizes. FrontRange delivers service management software with fully integrated voice automation and client management capabilities on-premise and in the cloud. FrontRange products address the needs of customer service and support (help desk), sales force automation (SFA), knowledge management, and customer relationship management (CRM).

itsm highest resolution model  Hybrid IT Service Management (ITSM) solutions for enterprises of all sizes. FrontRange delivers service management software with fully integrated voice automation and client management capabilities on-premise and in the cloud. FrontRange products address the needs of customer service and support (help desk), sales force automation (SFA), knowledge management, and customer relationship management (CRM). Read More

The Business Model for the 21st Century Is Project-centric


Cost, time, resources, cash, and risk have always been the basics of project management. But as business as a whole becomes more project- rather than process-oriented, management technologies must in turn become more project-centric.

itsm highest resolution model  Business Model for the 21st Century Is Project-centric Originally Published - July 25, 2008 The need for agility in business grows ever more pressing. Reacting in real time is vital, and time is a commodity always in short supply. Many companies are currently heavily focused on financial measures, especially how the numbers look at the end of accounting periods. While financial reports are important, relying on them too heavily can lead to a business geared to analyze the past rather than one driven to Read More

A Model Solution for Textile and Apparel Organizations


The textile and apparel industry is characterized by rapid change. Identifying and swiftly responding to market trends is essential for the manufacturers and distributors of these consumer-driven goods. Doing so efficiently—and cost effectively—demands a delicate balance, as these organizations can’t sacrifice the integrity of their brand. Know how to transform your business into a competitive, demand-driven enterprise.

itsm highest resolution model  textile and apparel,business management system,Microsoft Dynamics AX,Sunrise Technologies,Microsoft Dynamics AX business management system,textile apparel and footwear,textiel and apparel industry Read More

Accenture (nee Andersen Consulting) Marries New Business Model to Make its Mark


Accenture has moved from its former identity Andersen Consulting to a new mark and strategy aligned to its competitors in the market place. Since the arbitrators ruling in August, 2000, Accenture’s transformation has rapidly moved the organization from being centered around four competencies to a group of Service Lines.

itsm highest resolution model  (nee Andersen Consulting) Marries New Business Model to Make its Mark The Accenture Name The creation of Accenture from the foundations of Andersen Consulting following the arbitrators report (see TEC''s Implications and Attitudes As the Andersen''s Split under the ICC Ruling: Consulting To Go for a Name Change ) may not have been a market tsunami in terms of the name, but the progress the company has made toward meeting the market''s needs and trends - and communicating its new branding - has di Read More

Building Your Business Case for Best-practice IT Services Delivery


Whether it’s for an in-house delivery model or an on-demand model, a business case needs to justify the total value of a solution. This ensures that the selected delivery model will help reduce operational costs and drive continuous value from IT investments. Learn how to properly prepare a business case that includes a total cost of ownership (TCO) analysis to assess both cost impacts and line-of-business impacts.

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