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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 itsm highest resolution model

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for the Oil and Gas Industry (Upstream)

The model of ERP systems for the upstream oil and gas sector addresses the particularly specialized business model of this industry. It is common practice for companies, individuals, and government agencies to form partnerships to explore, develop, and share production of oil wells. More often than not, this is a short-term alliance rather than a long-term partnership, and business structuring must therefore be flexible at initial set-up and throughout the lifespan of the venture. This model of ERP systems includes criteria for financials, human resources, production data capture and reporting, maintenance management, and supply chain management (SCM) functionality. 

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Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

itsm highest resolution model  The Foundation of ITSM and Business Service Management   Contents   Abstract This study explores the existing event resolution processes in over 100 companies with 1,000 or more employees. The findings suggest many IT organizations have a low level of satisfaction with the current event resolution processes and applications. These processes and applications are responsible for ensuring the company does not suffer severe IT service outages. 76% of the participants identified significant gaps in the Read More

Reducing Operational Risk of IT Service in Finance


An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised by the Basel Committee's New Capital Accord expected to become effective during 2006. Because of the dependence financial institutions have on IT services, the accord requires adequate provision to assure the availability of these services. Centauri Business Service Manager is presented as the solution: one that allows a CIO to assess current risk levels, measure ongoing risk and support a process of ongoing improvement to reduce this risk. Furthermore, Centauri provides the financial institution with a cost-effective balanced scorecard to improve decision-making.

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UNIT4 Multi-tenancy SaaS Delivery Model Accreditation


Organizations seeking the services of a value-added reseller (VAR), channel partner, implementer, vendor, or consultant require an evaluation of what this service provider has to offer. This report will assist organizations looking to determine the best-fit service provider for their implementation needs. Based on information provided to TEC by UNIT4 and its clients, this report focuses on real-life implementation projects delivered by the service provider to three of its existing clients.

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The Quest for the Right Self-service Model: Enterprise Content Management Suite or Integrated Best-of-breed?


Organizations are looking for self-service models to manage their internal and external content. Content management systems are the answer, but then the question becomes which to choose—an all-in-one enterprise content management suite, or an integrated, best-of-breed point solution?

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Get on the Grid: Utility Computing


The latest business model in licensing is the utility (on demand) computing and associated pricing. Sometimes called "grid" computing, it allows customers to purchase processing power and software access as needed, and pay based on how much and how often the software has been used.

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Transenterprises - The Emerging Business Model of the Twenty First Century


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Model and Execute: A Faster and Simpler Way to Develop Fit-to-purpose, Process-centric Business Applications


The "model and execute" approach to app development means that IT efforts are focused on meeting business needs instead of infrastructure issues. IT can work directly with users on designing the data structure, customizing the interface, and defining process tasks, ultimately ensuring rapid implementation, alignment with business needs, lower maintenance costs, increased adoption, and scalability. Download this white paper to learn how.

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Keeping Score: Evolving Wholesale Credit on a Maturity Model


The inner workings of a global financial institution can contain literally hundreds of systems in which credit risk is recorded. This risk may be managed with dozens of different, disparate systems, which can appear to be an overwhelming and resource-intensive process. This is where a maturity model comes into play. A maturity model scorecard provides banks with a single point of reference to understand what they are, where they wish to go, some practical ideas about where to start, and how to do it most cost-effectively.

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Facility Operations Maturity Model for Data Centers


An operations & maintenance (O&M) program determines to a large degree how well a data center lives up to its design intent. The comprehensive data center facility operations maturity model (FOMM) presented in this paper is a useful method for determining how effective that program is, what might be lacking, and for benchmarking performance to drive continuous improvement throughout the life cycle of the facility. This understanding enables ongoing concrete actions that make the data center safer, more reliable, and operationally more efficient.

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An Architect's Evaluation of Form and Function—the Dimensional Data Model


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Leveraging A Demand-Driven Manufacturing Model to Enhance Profitability


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A New Model for Evaluating Third Party Logistics Providers: Enter Service Oriented Architecture


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Microsoft says OLE for Data Mining: Is it Bull?


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Building Better Software Architecture with the Agile Model


As software products find acceptance among customers, the creators (vendors) of these solutions must adapt the products’ underlying architectures. An agile framework encourages doing this early in the product lifecycle, with continual review that provides vendors with the ability to adapt quickly and effectively to changes in the marketplace. Learn how agile development can help your team build better software products.

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Successful Supply Chains Part II: Supply Chain Alignment Assessment—A Road Map


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