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Software Functionality Revealed in Detail
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 itsm fast event resolution

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Supply Chain Event Management Software Evaluation Report

Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities. 

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Documents related to » itsm fast event resolution

Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

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Reducing Operational Risk of IT Service in Finance


An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised by the Basel Committee's New Capital Accord expected to become effective during 2006. Because of the dependence financial institutions have on IT services, the accord requires adequate provision to assure the availability of these services. Centauri Business Service Manager is presented as the solution: one that allows a CIO to assess current risk levels, measure ongoing risk and support a process of ongoing improvement to reduce this risk. Furthermore, Centauri provides the financial institution with a cost-effective balanced scorecard to improve decision-making.

itsm fast event resolution  , Information Technology , ITSM Framework , Management Information Systems . Implications for CIOs of the New Basel Accord Key Concepts Discussed Impact of Basel II on IT system services. Reducing operational risk through quality management. Quantifying and measuring risk with Six Sigma. Providing an IT risk scorecard. ContentsKey Concepts Discussed Contents Version 2.1: August 2002 (Revised March 2003) About this Document Management Summary Introduction Factors Affecting Risk Risk Management and the New Read More

SAP Coming to Your Next Sports and Entertainment Event


SAP has announced plans to acquire Ticket-Web GmbH @ Co. KG, a provider of ticketing solutions and niche customer relationship management (CRM) software for sports and entertainment promoters. Ticket-Web employees will become part of SAP, and the deal is expected to close during the second quarter of 2013. The move is expected to pave the way for SAP to offer enhanced solutions to help promoters

itsm fast event resolution   Read More

Microsoft to Add "Encore" Functionality to MBS Great Plains 8.0 Part One: Event Summary


By adding nonprofit and public sector accounting capabilities to the forthcoming MBS Great Plains 8.0 release via acquiring a former independent software vendor (ISV) partner Encore Business Solutions, Microsoft Business Solutions (MBS) may find a way to counteract its archrival Best Software's superiority in the target market.

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Microsoft Analyst Event Part One: What’s New for Fall 2012


The traditional Microsoft Dynamics Fall Analyst Event (FAE) 2012 started with a tour of the flagship Microsoft Store in an opulent mall in Bellevue, WA, where Windows 8 and Surface were all the rage. Windows 8 is about the following three features: Performing tasks with fewer clicks -- the “tiles” (formerly called the “Metro” look-and-feel) are updated in real time, whereas on, say,

itsm fast event resolution  Analyst Event Part One: What’s New for Fall 2012 The traditional Microsoft Dynamics Fall Analyst Event (FAE) 2012 started with a tour of the flagship Microsoft Store in an opulent mall in Bellevue, WA, where Windows 8 and Surface were all the rage. Windows 8 is about the following three features: Performing tasks with fewer clicks -- the “tiles” (formerly called the “Metro” look-and-feel) are updated in real time, whereas on, say, the Apple iPad one must invoke one app at a time for Read More

Supply Chain Event Management Software Evaluation Report


Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities.

itsm fast event resolution   Read More

Inovis Delves into PIM by Snatching QRS Part One: Event Notes


The termination of QRS' merger with JDA Software opened a window of opportunity for business commerce automation provider Inovis to acquire QRS, indicating a potential shift in its traditional strategy of B2B e-commerce connectivity (i.e., to drive its offerings well behind the enterprise firewalls).

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Integrating Customer Relationship Management and Service Resolution Management


The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing efforts.

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CDC Software Wins at the Pivotal Auction. Now What? Part One: Event Summary


While Pivotal might have temporarily mitigated its protracted troubles by having the privilege to choose between three potential suitors, the time for some decisive moves is now, given that competitive pressures will not go away, but rather will intensify.

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Giving Manufacturing Companies a Fast Start: SAP Business All-in-One Fast-start Program


It’s not easy for manufacturing companies to improve operating efficiency while responding to market changes. Improving productivity across business processes requires visibility, speed, and automation. The SAP Business All-in-One fast-start program can tailor SAP manufacturing software to your needs and roll it out quickly—and, it can be adapted to changing requirements. Find out how it can grow with your company.

itsm fast event resolution  Manufacturing Companies a Fast Start: SAP Business All-in-One Fast-start Program Giving Manufacturing Companies a Fast Start: SAP Business All-in-One Fast-start Program If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Founded in 1972, SAP has a rich history of innovation and growth as a true industry leader. SAP currently has sales and development locations in more than 50 countries worldwide and is listed on several exchanges, Read More

Innovative - Fast - User - Friendly: Revolutionizing Business with Macola ES


Every day you make decisions that affect the short and long term success of your company, regardless of role. Exact Software has developed Macola Enterprise Suite (ES). Macola ES was developed based on three simple, though sometimes elusive, criteria: innovation, speed, and user-friendliness. Learn how ES can benefit the customer service, purchasing, plant management, and controller departments.

itsm fast event resolution  - Fast - User - Friendly: Revolutionizing Business with Macola ES Every day you make decisions that affect the short and long term success of your company, regardless of role. Exact Software has developed Macola Enterprise Suite (ES). Macola ES was developed based on three simple, though sometimes elusive, criteria: innovation, speed, and user-friendliness. Learn how ES can benefit the customer service, purchasing, plant management, and controller departments. Read More

BoldFish’s Opt-In E-Mail Delivery System ~ ‘Oh My That’s Fast!’


BoldFish will deliver the message faster and more reliably than any other opt-in mail delivery system on the market today.

itsm fast event resolution  Opt-In E-Mail Delivery System ~ ‘Oh My That’s Fast!’ BoldFish’s Opt-In E-Mail Delivery System ~ ''Oh My That''s Fast!'' P. Hayes - September 22, 2000 Product Background BoldFish is the first company to tackle the e-mail problem on an Internet scale and at speeds, which will support even the largest of electronic mailing and distribution sites. The company has developed a number of advanced technologies for delivering, managing, personalizing, and commerce-enabling vast numbers of e-mail Read More

Accelerating (and Fast-Starting) the SME Business at Oracle (and SAP) - Part 3


Part 1 of this blog series outlined Oracle’s recent (and seemingly genuine) change of heart and approach towards partnering and catering enterprise applications to small and medium enterprises (SME’s). The analysis then moved onto the Oracle Accelerate program, which was launched about three years ago to allow partners to sell more smaller projects in a fixed time and price

itsm fast event resolution   Read More

Giving Service Companies a Fast Start: SAP Business All-in-One Fast-start Program


Whatever you offer as a service provider, success depends on how well you manage key accounts to ensure long-term relationships and the highest possible margins. But with today’s challenges, it’s difficult to maintain market share, let alone grow. SAP’s All-in-One fast-start program offers a solution that can help you maximize client and service-line profitability by supporting industry best practices. Learn more.

itsm fast event resolution  Service Companies a Fast Start: SAP Business All-in-One Fast-start Program Giving Service Companies a Fast Start: SAP Business All-in-One Fast-start Program If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. SAP Americas is a subsidiary of SAP AG, the world''s largest business software company and the third-largest software supplier overall. SAP Americas'' corporate headquarters is located in Newtown Square, PA, a suburb of Read More