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CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » itsm fast event resolution


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

itsm fast event resolution  Effective Event Resolution | ITSM Fast Event Resolution | ITSM Improve Event Resolution | ITSM Event Resolution Process | ITSM Probabilistic Event Resolution | ITSM Improving Event Resolution | ITSM Automating Event Resolution | ITSM Event Resolution Invention | ITSM Optimization of Event Resolution | ITSM System Supported Optimization | ITSM Event Processing | ITSM Corresponding Resolution Event | ITSM Tactical Event Resolution | ITSM Event Resolution Step | ITSM Event Resolution Include Biases | ITSM Read More...
Reducing Operational Risk of IT Service in Finance
An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised by the Basel Committee''s New

itsm fast event resolution  , Information Technology , ITSM Framework , Management Information Systems . Implications for CIOs of the New Basel Accord Key Concepts Discussed Impact of Basel II on IT system services. Reducing operational risk through quality management. Quantifying and measuring risk with Six Sigma. Providing an IT risk scorecard. ContentsKey Concepts Discussed Contents Version 2.1: August 2002 (Revised March 2003) About this Document Management Summary Introduction Factors Affecting Risk Risk Management and the New Read More...
Event: TEC''s P.J. Jakovljevic at SuiteWorld 2013
TEC principal analyst P.J. Jakovljevic will be talking about key trends that are driving cloud ERP in a panel discussion on May 14 (3 pm), as part of SuiteWorld

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Reducing Costs with Efficient Operations: A Fast Track to More Working Capital
Untamed costs can deplete the precious working capital that’s critical to your ongoing operations. But, you can get a handle on costs by taking steps to improve

itsm fast event resolution  Costs with Efficient Operations: A Fast Track to More Working Capital Reducing Costs with Efficient Operations: A Fast Track to More Working Capital If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Founded in 1972, SAP has a rich history of innovation and growth as a true industry leader. SAP currently has sales and development locations in more than 50 countries worldwide and is listed on several exchanges, including the Read More...
Microsoft Analyst Event Part One: What’s New for Fall 2012
The traditional Microsoft Dynamics Fall Analyst Event (FAE) 2012 started with a tour of the flagship Microsoft Store in an opulent mall in Bellevue, WA, where

itsm fast event resolution  Analyst Event Part One: What’s New for Fall 2012 The traditional Microsoft Dynamics Fall Analyst Event (FAE) 2012 started with a tour of the flagship Microsoft Store in an opulent mall in Bellevue, WA, where Windows 8 and Surface were all the rage. Windows 8 is about the following three features: Performing tasks with fewer clicks -- the “tiles” (formerly called the “Metro” look-and-feel) are updated in real time, whereas on, say, the Apple iPad one must invoke one app at a time for Read More...
Accelerating (and Fast-Starting) the SME Business at Oracle (and SAP) - Part 3
Part 1 of this blog series outlined Oracle’s recent (and seemingly genuine) change of heart and approach towards partnering and catering enterprise applications

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Fast Growing Malaysian Manufacturing Company Chooses Epicor ERP
The company is called Feruni Ceramiche and it''s in the business of manufacturing and distributing ceramic and porcelain tiles across the globe. Although it

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An Executive’s Guide to Event Log Management Strategy
Archiving and logging standards place a great burden on network security professionals and IT administrators. When your routers, firewalls, and other devices

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Replicate with Integrity: Protecting VMware Data to Ensure Fast Recovery and Business Continuity
For disaster recovery, remote replication is a simpler alternative to traditional servers. However, simple replication in a virtual server can affect the

itsm fast event resolution  with Integrity: Protecting VMware Data to Ensure Fast Recovery and Business Continuity For disaster recovery, remote replication is a simpler alternative to traditional servers. However, simple replication in a virtual server can affect the consistency of files or applications and create longer recovery cycles. Find out how two virtual machine (VM) solutions can overcome these limitations to deliver consistent replication and fast recovery of stored data for uninterrupted processes and business Read More...
Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management

itsm fast event resolution  customer relationship management,CRM,knowledge management,KM,service resolution management,SRM,KM software,live assistance,call center agents,customer segmentation,customer service,Pareto’s 80/20 Rule,customer satisfaction,online self-service solutions,live support Read More...
Case Study: Field Services Application Supports Fast Growth and Customer Demand
HSB-Stockholm, a property management firm, manages more than 200 client work orders daily. The company realized its back-office solution couldn’t address

itsm fast event resolution  Study: Field Services Application Supports Fast Growth and Customer Demand HSB-Stockholm, a property management firm, manages more than 200 client work orders daily. The company realized its back-office solution couldn’t address customer satisfaction, and that a new solution would have to keep up with the growth of field operations. Learn how HSB implemented a mobile, Internet-based solution that increased the speed of service delivery and maintenance operations by 50 percent. Read More...
A One-stop Event for Business Intelligence and Data Warehousing Information
The Data Warehousing Institute (TDWI) hosts quarterly World Conferences to help organizations involved in data warehousing, business intelligence, and

itsm fast event resolution  TDWI,TDWI Conference,performance management,data warehousing,BI,business intelligence,business analytics,data integration,requirements gathering,data analysis,data design Read More...
Optimizing ITIL with SRM Service Resolution Management for the Next-generation Service Desk
IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To

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SAP Bolsters NetWeaver''s MDM Capabilities Part One: Event Summary
SAP''s determination to become a service-oriented architecture (SOA) applications lingua franca evangelist through SAP NetWeaver might have been further shown by

itsm fast event resolution  SAP MDM,application architecture,customer master data,data cleansing,data migration,definition of master data,enterprise master data management,enterprise service oriented architecture,master data,master data management,master data management architecture,master data management mdm,master data management sap,master data management software,master data management tools Read More...
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