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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 itsm event resolution

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Supply Chain Event Management Software Evaluation Report

Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities. 

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Documents related to » itsm event resolution

Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

itsm event resolution  Event Notification NSM | ITSM Event Resolution | ITSM Effective Event Resolution | ITSM Fast Event Resolution | ITSM Improve Event Resolution | ITSM Event Resolution Process | ITSM Probabilistic Event Resolution | ITSM Improving Event Resolution | ITSM Automating Event Resolution | ITSM Event Resolution Invention | ITSM Optimization of Event Resolution | ITSM System Supported Optimization | ITSM Event Processing | ITSM Corresponding Resolution Event | ITSM Tactical Event Resolution | ITSM Event Read More

ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations


IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To overcome this, organizations need a set of capabilities that can help improve coordination between IT and the rest of the business while facilitating effective service management. Adopting foundational technologies and a best-practice benchmark is a good place to start.

itsm event resolution  80,000 professionals in ITIL, ITSM and HP Software management applications. HP has more than 80 education centers worldwide that are authorized ITIL examination centers. HP has been actively involved in writing and reviewing ITIL publications, including providing authorship of ITIL v3 books and materials. HP provides comprehensive services-based on our unique expertise and experience in the development of ITIL standards-to help make your ITIL v3 projects successful. Find out more To learn more about how Read More

Preventing Data Corruption in the Event of an Extended Power Outage


Despite advances in technology, power outages continue to be a major cause of PC and server downtime. Protecting computers with uninterruptible power supply (UPS) hardware is part of a total solution, but power management software is also needed to prevent data corruption after extended power outages. Learn about the various software configurations you can implement and the best practices that can help you ensure uptime.

itsm event resolution  Data Corruption in the Event of an Extended Power Outage Despite advances in technology, power outages continue to be a major cause of PC and server downtime. Protecting computers with uninterruptible power supply (UPS) hardware is part of a total solution, but power management software is also needed to prevent data corruption after extended power outages. Learn about the various software configurations you can implement and the best practices that can help you ensure uptime. Read More

Event: TEC's P.J. Jakovljevic at SuiteWorld 2013


TEC principal analyst P.J. Jakovljevic will be talking about key trends that are driving cloud ERP in a panel discussion on May 14 (3 pm), as part of SuiteWorld 2013. The event will be moderated by blogger and influencer Vinnie Mirchandani. P.J. will be joined by fellow experts Phil Wainewright, Dennis Howlett, and Brad Kugler in discussing how technologies such as social networks, mobile

itsm event resolution  TEC''s P.J. Jakovljevic at SuiteWorld 2013 TEC principal analyst P.J. Jakovljevic will be talking about key trends that are driving cloud ERP in a panel discussion on May 14 (3 pm), as part of SuiteWorld 2013 . The event will be moderated by blogger and influencer  Vinnie Mirchandani . P.J. will be joined by fellow experts  Phil Wainewright , Dennis Howlett , and Brad Kugler  in discussing how technologies such as social networks, mobile devices, and advanced analytics are changing the way Read More

Info360 - the Information Management Event of the Year -- March 21-24 in Washington, DC


Learn how at the info360 Conference and Expo, March 21-24 in Washington, DC.

itsm event resolution  - the Information Management Event of the Year -- March 21-24 in Washington, DC Info360 - the Information Management Event of the Year -- March 21-24 in Washington, DC Looking for ways to improve your company''s business processes, collaboration, knowledge sharing, and decision making? Learn how at the info360 Conference and Expo , March 21-24 in Washington, DC. Register now and pay nothing. Learn about the latest solutions from scores of software and hardware vendors and service providers. And Read More

CDC Software Wins at the Pivotal Auction. Now What? Part One: Event Summary


While Pivotal might have temporarily mitigated its protracted troubles by having the privilege to choose between three potential suitors, the time for some decisive moves is now, given that competitive pressures will not go away, but rather will intensify.

itsm event resolution  Software Wins at the Pivotal Auction. Now What? Part One: Event Summary Event Summary What had initially looked like the CRM (customer relationship management) market''s version of the Oracle-PeopleSoft takeover saga in the ERP (enterprise resource planning) market, seems to have recently had a closure with relatively graceful winners and losers, despite an inevitable slight dose of drama, twists and turns, and playing hard to get throughout the process. Namely, on December 8, Pivotal Corporation Read More

The Many Faces of PLM Part One: Event Summary


Product Lifecycle Management (PLM) software solutions, like many of the application suites that have come before it, are a collection of different offerings that serve a common theme and contribute to overlapping value propositions. Like previous application suites, there is strategic value in approaching PLM as a set of inter-related requirements as opposed to just a collection of function-specific requirements. This is a report on the observations from the 2003 Product Development Manager’s Association (PDMA) Conference.

itsm event resolution  Many Faces of PLM Part One: Event Summary Event Summary The Product Development Managers Association (PDMA) is a professional organization dedicated to furthering the practice of product development. In October of 2003, PDMA held their annual conference with the theme The Business of Product Development People, Process & Technology Across the Life Cycle . The conference was an excellent event for professionals with a common interest in better managing commercial products to share ideas and learn from Read More

Bolstering the Call Center with Service Resolution Management Processes


Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches, reportedly helped some service companies realize remarkable returns on investment in addition to improved customer satisfaction rates.

itsm event resolution  customer relationship management,CRM,call center solutions,knowledge management,KM,service resolution management,SRM,customer service,support and service,product specifications,technical support,billing questions,pricing and policy information,automated response system,contact channel Read More

Supporting New Data Sources in SIEM Solutions: Key Challenges and How to Deal With Them


Security Information and Event Manager (SIEM) users face the pressure of high costs related to the selection of a SIEM product, its deployment, integration and day-to-day use. Such cost pressure stems from substantial initial cost of the product, additional expenses for specific hardware and third-party product licenses, etc. In the end, what was initially considered as an affordable price for the chosen SIEM solution may turn out to be a large hole in the budget with an enormous total cost of ownership. Download this white paper to learn different approaches for resolving them successfully.

itsm event resolution  New Data Sources in SIEM Solutions: Key Challenges and How to Deal With Them Security Information and Event Manager (SIEM) users face the pressure of high costs related to the selection of a SIEM product, its deployment, integration and day-to-day use. Such cost pressure stems from substantial initial cost of the product, additional expenses for specific hardware and third-party product licenses, etc. In the end, what was initially considered as an affordable price for the chosen SIEM solution Read More

A One-stop Event for Business Intelligence and Data Warehousing Information


The Data Warehousing Institute (TDWI) hosts quarterly World Conferences to help organizations involved in data warehousing, business intelligence, and performance management. These conferences supply a wealth of information aimed at improving organizational decision-making, optimizing performance, and achieving business objectives.

itsm event resolution  One-stop Event for Business Intelligence and Data Warehousing Information The Data Warehousing Institute ( TDWI ) hosts its quarterly World Conference in cities across the US to help organizations involved in data warehousing, business intelligence (BI), and performance management, by giving them access to industry experts, and providing impartial classes related to topics pertinent to the industry. As the industry grows, organizations are faced with questions about how to best access their data to drive Read More

Smaller Vendors Can Still Provide Relevant Business Systems Part One: Event Summary


If Relevant Business Systems deliberately wanted to maintain its astute enterprise system as one of the best-kept secrets in the A&D and government contracting manufacturing markets, it has certainly succeeded. However, given a growing horde of viable solutions from larger and more renowned vendors, the company will have to spread the word much more aggressively from now on, while trying to stay outside its bigger competitors' "shooting range".

itsm event resolution  Vendors Can Still Provide Relevant Business Systems Part One: Event Summary Event Summary In our relatively recent article about the still ongoing consolidation in the market (see What Does Vendor Consolidation Mean To The End User? ), we mentioned that the market will not stop short at the eventual Big Few or so many leading largest vendors. Namely, we expect the market for application software to further segregate into two tiers. The first group will be a limited number of very large vendors, Read More

Supply Chain Event Management RFI/RFP Template


Monitor and Resolve,Integration,Business Intelligence and Reporting,Business Applications Catalogue,Data Management,Architecture, Product Technology

itsm event resolution  Chain Event Management RFI/RFP Template The Supply Chain Event Management RFI/RFP Template lists and describes 83 features and functions found in Supply Chain Event Management software solutions. This Supply Chain Event Management Template can help you save time, control costs, and communicate clearly with vendors at nearly every stage of your Supply Chain Event Management software selection projects. Features and functions included in this Supply Chain Event Management Template: Monitor and Resolve Read More

Microsoft Analyst Event Part Two: Dynamics Offerings for ERP and CRM




itsm event resolution  Analyst Event Part Two: Dynamics Offerings for ERP and CRM I recently attended the Microsoft Dynamics Fall Analyst Event (FAE) 2012 in Washington state, which started with a tour of a local Microsoft Store (see Part 1 of this blog series,  Microsoft Analyst Event Part One: What’s New for Fall 2012 ). At the company’s Redmond, WA Microsoft headquarters, Kirill Tatarinov, President of the  Microsoft Business Solutions Division (MBS) , gave us the 2012 year-end review. One major point that Read More

Experience Montreal While at the TEC Vendor Challenge


If you’re attending the TEC Vendor Challenge event and are looking to see Montreal while you’re at it, I’m here to help. From now until the event date in mid-September, I will be posting suggestions of places to visit during your stay. The selections are based on my personal opinion of the best sights to see, exhibits to check out, places to eat, and lounges/bars to help you unwind after a long

itsm event resolution  Montreal While at the TEC Vendor Challenge If you’re attending the TEC Vendor Challenge event and are looking to see Montreal while you’re at it, I’m here to help. From now until the event date in mid-September, I will be posting suggestions of places to visit during your stay. The selections are based on my personal opinion of the best sights to see, exhibits to check out, places to eat, and lounges/bars to help you unwind after a long day. I’m sure you’ve all heard that Montreal is Read More

SAP—Making HANA More Attractive in the Cloud


At a recent virtual event, SAP unveiled the next steps in the evolution of the SAP HANA Cloud Platform. Read about the key strategies spearheading SAP HANA's evolution in the cloud.

itsm event resolution  HANA More Attractive in the Cloud With The Beach Boys singing Help Me HANA to the tune of their classic hit song “ Help Me Rhonda ,” SAP launched a virtual event to unveil SAP’s next steps in the evolution of the SAP HANA platform in the cloud. The virtual event, accompanied by an official press release , and hosted by Jonathan Becher, Chief Marketing and Communications Officer at SAP, and Dr. Vishal Sikka, member of the Executive Board of SAP AG, Products & Innovation, announced Read More