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CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » itsm event resolution


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

itsm event resolution  Event Notification NSM | ITSM Event Resolution | ITSM Effective Event Resolution | ITSM Fast Event Resolution | ITSM Improve Event Resolution | ITSM Event Resolution Process | ITSM Probabilistic Event Resolution | ITSM Improving Event Resolution | ITSM Automating Event Resolution | ITSM Event Resolution Invention | ITSM Optimization of Event Resolution | ITSM System Supported Optimization | ITSM Event Processing | ITSM Corresponding Resolution Event | ITSM Tactical Event Resolution | ITSM Event Read More...
ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations
IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To

itsm event resolution  80,000 professionals in ITIL, ITSM and HP Software management applications. HP has more than 80 education centers worldwide that are authorized ITIL examination centers. HP has been actively involved in writing and reviewing ITIL publications, including providing authorship of ITIL v3 books and materials. HP provides comprehensive services-based on our unique expertise and experience in the development of ITIL standards-to help make your ITIL v3 projects successful. Find out more To learn more about how Read More...
Optimizing ITIL with SRM Service Resolution Management for the Next-generation Service Desk
IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To

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Fast ITSM Implementation and Efficient Process Work
The case company implemented an information technology services management (ITSM) system to support information technology infrastructure library (ITIL

itsm event resolution  ITSM Implementation and Efficient Process Work The case company implemented an information technology services management (ITSM) system to support information technology infrastructure library (ITIL)–inspired processes. Implement Consulting Group had the project management responsibility during the entire process—from the preliminary requirement collection to selection and implementation to testing and go-live. Read More...
The Importance of Component Event Management in a PLM Strategy
Component event management promises an answer. Component event management is a methodology to systematically detect and resolve component events in the most

itsm event resolution  Importance of Component Event Management in a PLM Strategy The Importance of Component Event Management in a PLM Strategy If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. IHS Acquires PCNAlert . Component Event Management encompasses all of the change management events surrounding components such as parametric changes, physical changes and chemical composition changes. These component changes have a direct impact on metrics such as Read More...
RedPrairie to Spread Across Europe through LIS Acquisition Part One: Event Summary
A consolidation within the warehouse management systems/ supply chain execution market, which many pundits had long been predicting, but had hardly taken place

itsm event resolution  to Spread Across Europe through LIS Acquisition Part One: Event Summary Event Summary The long predicted consolidation within the warehouse management systems/ supply chain execution (WMS/ SCE) market finally seems to be happening. However, it has started by an unexpected route. Instead of a direct intra-market consolidation, some public SCE/WMS vendors and smaller, even profitable but undercapitalized and undervalued WMS/SCE vendors have found shelter under wealthy, more visible parents with Read More...
PHP Code Design
Interactive web sites are event-driven. With each user click, a menu selection or keyboard action initiates a thread of execution that runs many lines of code

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AribaLIVE 2012: What Was Jolly Good (and What Could Improve) - Part 1
A recent blog post talked about my attendance of the AribaLIVE 2012 user event and outlined the main premise of the event: Ariba has become a public cloud

itsm event resolution  2012: What Was Jolly Good (and What Could Improve) - Part 1 A recent blog post talked about my attendance of the AribaLIVE 2012 user event and outlined the main premise of the event: Ariba has become a public cloud commerce network provider first and foremost , while also offering additional related  spend management  software as required. The vendor is striving to become a  business-to-business (B2B)  commerce version of Amazon.com and eBay  to enable painless transactions by providing a Read More...
Processing Complex Events (During These, oh well, Complex Times) - Part II
Part I of this blog series introduced the concept of complex event processing (CEP) and possible needs for CEP software applications. One such broad CEP

itsm event resolution  Complex Events (During These, oh well, Complex Times) - Part II Part I of this blog series introduced the concept of complex event processing (CEP) and possible needs for CEP software applications. One such broad CEP platform, Progress Apama , has been offered by Progress Software Coporation after acquiring the formerly independent Apama LTD in 2005. It is worth analyzing what has happened with the Apama product since being acquired by Progress Software. Progress Apama’s Current State of Read More...
Why Network Administrators Should Explore the “V” in KVM Switches
For data center administrators responsible for monitoring the screens of hundreds@and potentially thousands@of servers and PCs, video resolution is paramount

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Fujitsu Poised to (Inter)Stage Glovia''s Comeback Part One: Event Summary
Glovia continues to provide astute solutions for manufacturers and service companies well beyond core ERP. Although, bundled with Fujitsu''s Interstage

itsm event resolution  Poised to (Inter)Stage Glovia''s Comeback Part One: Event Summary Event Summary Glovia International whose capabilities seem to be far greater than its recognition in the global enterprise applications market (largely due to a number of ownership and name changes throughout its history) seems to have finally gotten its ducks in a row, and is now poised for a noticeable return, backed up by a resplendent and committed parent company. In October 2003, a leading provider of extended ERP solutions for Read More...
Some Belated Insights from, well, Deltek Insight 2010 - Part 2
Part 1 of this blog series started with me lamenting my inability to attend the Deltek Insight 2010 conference. However, I recently had an in-depth post-event

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Sage’s New Year''s Resolution: Make 2013 The Year of the Customer
2012 was a whirlwind year of influences on the business landscape—some of them good and some of them not so good. The fiscal cliff, the U.S. presidential

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The Name and Ownership Change Roulette Wheel for Marcam Stops at SSA Global Part One: Event Summary
Sometimes, the enterprise applications market can produce many strange twists and turns, in addition to being tough for all and even cruel to some. The tale of

itsm event resolution  Name and Ownership Change Roulette Wheel for Marcam Stops at SSA Global Part One: Event Summary Event Summary SSA Global, a Chicago, IL-based extended enterprise solutions and services provider for process manufacturing, discrete manufacturing, consumer, services, and public companies worldwide, which has for the last few years become an insatiable enterprise applications market consolidator, seems to have many more aces up its sleeve. Namely, the vendor, which was once an object case of a poorly Read More...
The 11th Vendor Shootout for ERP: Observations - Part 2
Part 1 of this blog series talked about my attendance of the 11th Vendor ShootoutTM for ERP event, which took place in Boston in mid-August 2011. I was able to

itsm event resolution  11th Vendor Shootout for ERP: Observations - Part 2 Part 1 of this blog series talked about my attendance of  the 11 th Vendor Shootout TM for ERP event , which took place in Boston in mid-August 2011. I was able to experience this co-opetitive gathering of eight solution providers and several dozen end users seeking new solutions first-hand as a neutral (and yet very active) observer (for the inner workings of the event, see my article Demystifying Vendor Shootout for ERP events ). My blog post Read More...

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