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CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » itsm event resolution step


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

itsm event resolution step  Event Notification NSM | ITSM Event Resolution | ITSM Effective Event Resolution | ITSM Fast Event Resolution | ITSM Improve Event Resolution | ITSM Event Resolution Process | ITSM Probabilistic Event Resolution | ITSM Improving Event Resolution | ITSM Automating Event Resolution | ITSM Event Resolution Invention | ITSM Optimization of Event Resolution | ITSM System Supported Optimization | ITSM Event Processing | ITSM Corresponding Resolution Event | ITSM Tactical Event Resolution | ITSM Event Read More...
ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations
IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To

itsm event resolution step  80,000 professionals in ITIL, ITSM and HP Software management applications. HP has more than 80 education centers worldwide that are authorized ITIL examination centers. HP has been actively involved in writing and reviewing ITIL publications, including providing authorship of ITIL v3 books and materials. HP provides comprehensive services-based on our unique expertise and experience in the development of ITIL standards-to help make your ITIL v3 projects successful. Find out more To learn more about how Read More...
TEC Offer Tools for Software Selection at Gartner''s Small Business Vision Event in Boston
According to TEC, selections for enterprise software such as ERP, ECM, CRM, or SCM solutions may fail to meet requirements if an organisation undertakes a

itsm event resolution step  Offer Tools for Software Selection at Gartner''s Small Business Vision Event in Boston TEC Offer Tools for Software Selection at Gartner''s Small Business Vision Event in Boston Montreal, June 5, 2006 MONTREAL - June 14, 2006 - According to TEC, selections for enterprise software such as ERP ( http://erp.technologyevaluation.com/press ), ECM, CRM, or SCM solutions may fail to meet requirements if an organisation undertakes a selection process without a comprehensive understanding of its unique business Read More...
IMI, IBM Take First Step in Third Quarter
Six months after announcing its partnership with IBM, Industri-Matematik posted positive license growth in its third fiscal quarter ended January 31, 2000 but

itsm event resolution step  IBM Take First Step in Third Quarter IMI, IBM Take First Step in Third Quarter S. McVey - April 3rd, 2000 Event Summary For its third quarter ended January 31, Industri-Matematik, a provider of solutions for advanced order management, warehouse management, and customer service, posted $4.3 million in license revenues, a 5% increase over the same period last year. Services and hardware revenues declined 9% from the same period last year to $14.5 million making licenses 23% of the total revenue for the Read More...
Eliminate Costly IT Asset Sprawl
In the white paper five steps to successful it asset consolidation, you''ll learn how to create and execute a five-step plan to successfully consoli...

itsm event resolution step  eliminate costly asset sprawl,eliminate,costly,asset,sprawl,costly asset sprawl,eliminate asset sprawl,eliminate costly sprawl,eliminate costly asset. Read More...
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

itsm event resolution step  customer relationship management,CRM,customer-facing processes,complete customer profile,customer-serving institutions,call centers,service resolution management,SRM,customer experience,National Do Not Call Registry,service firms,customer service processes,customer satisfaction,human resources,contact center agents Read More...
Aspen’s Step Backward in the First Quarter Part of Familiar Dance
First quarter results tend to be Aspen Technologies’ weakest of the year and 1Q 2001 is no exception. There are signs that suggest the process manufacturing

itsm event resolution step  Step Backward in the First Quarter Part of Familiar Dance Aspen’s Step Backward in the First Quarter Part of Familiar Dance S. McVey - November 7, 2000 Event Summary Aspen Technology''s financial results for the first quarter ending September 30, 2000 fell short of last quarter''s results but typify the vendor''s cyclical business. License revenue decreased 31% to $32.6 million from the previous quarter of $47.3 million. A slight increase in service revenue softened the drop in total revenues, but Read More...
A Step-by-step Guide to Starting Up SaaS Operations
Stable revenue and stronger customer relationships are what software companies want, and more are turning to software as a service (SaaS) platforms to reach

itsm event resolution step   Read More...
RedPrairie to Spread Across Europe through LIS Acquisition Part One: Event Summary
A consolidation within the warehouse management systems/ supply chain execution market, which many pundits had long been predicting, but had hardly taken place

itsm event resolution step  to Spread Across Europe through LIS Acquisition Part One: Event Summary Event Summary The long predicted consolidation within the warehouse management systems/ supply chain execution (WMS/ SCE) market finally seems to be happening. However, it has started by an unexpected route. Instead of a direct intra-market consolidation, some public SCE/WMS vendors and smaller, even profitable but undercapitalized and undervalued WMS/SCE vendors have found shelter under wealthy, more visible parents with Read More...
Microsoft Keeps on Rounding up Its Business Solutions Part One: Event Summary
While the recent initiatives by Microsoft Business Solutions to piecemeal bolster its product lines'' SCM capabilities should benefit users, a lot more cohesive

itsm event resolution step  Keeps on Rounding up Its Business Solutions Part One: Event Summary Event Summary At the beginning of October, during the annual conference of the American Production and Inventory Control Society , APICS 2003 , in addition to Microsoft Corporation ''s (NASDAQ: MSFT) initiative to avail a majority of its Microsoft Business Solutions (MBS) division''s enterprise resource planning (ERP) offerings with long needed pieces of product lifecycle management (PLM) functionality through an extension of the ex Read More...
Profitable-to-promise: The Next Step in the Evolution of Order Promising
Achieving both customer satisfaction and profitability is critical to the survival of your organization. Without customer satisfaction, the long-term prospects

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TurboLinux Clusters One More Step Taken
TurboLinux Inc. debuted its anticipated TurboCluster Server, starting at $995 for two-node clusters. The product will scale to cluster 30 Intel-based servers.

itsm event resolution step  Clusters One More Step Taken Event Summary October 26, 1999 - TurboLinux Inc. debuted its anticipated TurboCluster Server, starting at $995 for two-node clusters. The product will scale to cluster 30 Intel-based servers. To buoy the product, the San Francisco-based company will also announce a number of partners, including the Santa Cruz Operation and Compaq Computer Corp. SCO will provide consulting services for TurboLinux, with an emphasis on consulting for TurboCluster customers, officials of Read More...
Service Differentiation: Your 3-Step Plan
Your service organization has a unique way to differentiate itself from your competition. This white paper discusses service differentiation: doing more with

itsm event resolution step  field service scheduling,field service optimization,dynamic scheduling and dispatching,services organizations,workforce scheduling,workforce sheduling optimization,service process optimization,ViryaNET,service differentiation,services company differentiation Read More...
A Step-by-step Guide to Securing Your MS IIS Web Server with a Digital Certificate
You have a Microsoft Internet Information Services (MS IIS) web server. But what about your digital certificate solution? Learn how to test, purchase, install

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FrontRange Solutions
Founded in 1989 and headquartered in Silicon Valley, California (US), FrontRange provides Hybrid IT Service Management (ITSM) solutions for enterprises of all

itsm event resolution step  Hybrid IT Service Management (ITSM) solutions for enterprises of all sizes. FrontRange delivers service management software with fully integrated voice automation and client management capabilities on-premise and in the cloud. FrontRange products address the needs of customer service and support (help desk), sales force automation (SFA), knowledge management, and customer relationship management (CRM). Read More...

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