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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 itsm event resolution process

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Supply Chain Event Management Software Evaluation Report

Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities. 

Evaluate Now

Documents related to » itsm event resolution process

Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

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ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations


IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To overcome this, organizations need a set of capabilities that can help improve coordination between IT and the rest of the business while facilitating effective service management. Adopting foundational technologies and a best-practice benchmark is a good place to start.

itsm event resolution process  80,000 professionals in ITIL, ITSM and HP Software management applications. HP has more than 80 education centers worldwide that are authorized ITIL examination centers. HP has been actively involved in writing and reviewing ITIL publications, including providing authorship of ITIL v3 books and materials. HP provides comprehensive services-based on our unique expertise and experience in the development of ITIL standards-to help make your ITIL v3 projects successful. Find out more To learn more about how Read More

Advantys WorkflowGen 5.5 Business Process Management Certification Report


Advantys WorkflowGen 5.5 is now TEC Certified for online evaluation of business process management (BPM) solutions in TEC's Evaluation Centers. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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The Development Process Made Easy


Life cycle development can be a complicated and intimidating process for many organizations. Are you struggling to adapt the development process successfully to your own projects? Do you want to use various formal life cycle processes such as Agile, Incremental, Spiral, and Waterfall, or various informal processes, such as extreme programming (XP) and others? Are you burdened by the development process? This paper will explain how you can simply and easily adopt any life cycle process.

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Goal-oriented Autonomic Business Process Management


Business process management (BPM) is an approach to administering business processes that involves people, organizations, and technologies—and can be carried out using varying levels of automation. Sadly, BPM often falls short of what it is intended to achieve. But there’s a fresh evolution of current BPM: goal-oriented autonomic BPM. Learn about the ideas, techniques, and benefits of autonomic and goal-oriented BPM.

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Bizagi Studio: Automating Your First Process Is Easy


A process map is only the first step of installing business process management (BPM). With Bizagi Studio, you can digitize your process.

itsm event resolution process  business process management, BPM suite, business process collaboration platform, Bizagi Studio Read More

Savvion Inc. BusinessManager 7.5 for Business Process Management Certification Report


Savvion Inc.'s business process management solution, BusinessManager 7.5, is now TEC Certified. The certification seal is a valuable indicator for organizations who rely on the integrity of TEC’s research services for assistance with their software selection projects. Download this 24-page TEC report for product highlights, competitive analysis, and in-depth analyst commentary from TEC Analyst Kurt (Yu) Chen.

itsm event resolution process  Inc. BusinessManager 7.5 for Business Process Management Certification Report TEC Product Certification Report: Savvion Inc. BusinessManager 7.5 If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. At Technology Evaluation Centers, we help companies like yours research, evaluate, and select the best enterprise software solutions for their unique business requirements. From small businesses to large enterprises, our clients include Read More

An Analyst's View of Process Industry SMB Challenges


Process manufacturing industries have distinct needs from an enterprise resource planning (ERP) system. Here’s an overview of what process manufacturing requires from an ERP solution, including business intelligence capabilities.

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Meeting Process Manufacturing Challenges Through More Potent Functionality


The process manufacturing market remains one of the most competitive and dynamic segments of manufacturing. Process manufacturers must evolve to meet the challenges of changing market demands, the increasing commoditization of products, and the volatility of pricing in energy and raw materials.

A powerful enterprise resource planning (ERP) system with detailed functionality should help process manufacturers manage active ingredients throughout their operations by enabling them to buy raw materials and cost goods more precisely; scale formulas up or down, automatically; track lot inheritance; and define product sequencing, which is evaluated based on multiple characteristics, to reduce downtime and changeover costs in the production schedule.

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Keys to Operational Excellence in the Process Industries


Find out in operational excellence in the process industries.

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Optimizing the Lead-to-order Process


A superior lead-to-order (LTO) process is essential in today's environment of mass customization. Companies striving to build and maintain market share require an LTO process supported by robust IT and product configuration capabilities. Learn how optimizing your LTO process can help you implement a successful mass customization strategy, and how the benefits of an optimized LTO process relate to lean manufacturing.

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CPR on BPR: Practical Guidelines for Successful Business Process Analysis


Part 2 of a series on Business Process Reengineering: Long Live Business Process Reengineering. In this Part, we discuss some practical steps for actually performing business process analysis and fostering change in your company.

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Sales Process Map


Today’s new technologies and tools are changing the sales process. Sales teams that incorporate social insights into the sales process are pulling ahead, while reps who stick with traditional methods are falling behind. This step-by-step guide helps you to reach prospects, qualify leads, and close deals. Download the guide and know what you need to do to close more deals faster and collaborate instantly on what matters.

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Should Your Software Selection Process Have a Proof of Concept? Part One: Structures and the Selection Process


This article explores how the proof of concept (POC) fits into the software selection process, when a POC should be undertaken, structural variables, and the advantages and disadvantages of the POC from the client and value-added reseller point of view.

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Design Process Maps: Introduction to Bizagi Modeler


Bizagi Modeler helps you document, execute, and evolve your processes. The interface is designed for business users, not developers, allowing teams to collaborate easily.

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