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CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » itsm effective event resolution


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

itsm effective event resolution  ITSM Event Resolution | ITSM Effective Event Resolution | ITSM Fast Event Resolution | ITSM Improve Event Resolution | ITSM Event Resolution Process | ITSM Probabilistic Event Resolution | ITSM Improving Event Resolution | ITSM Automating Event Resolution | ITSM Event Resolution Invention | ITSM Optimization of Event Resolution | ITSM System Supported Optimization | ITSM Event Processing | ITSM Corresponding Resolution Event | ITSM Tactical Event Resolution | ITSM Event Resolution Step | ITSM Event Read More...
ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations
IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To

itsm effective event resolution  v2, the notion of ITSM came to fruition. IT was seen as a service provider-separate from the business-that focused on the quality and efficiency of IT processes. Today, with ITIL v3, the focus is on service management -as distinct from IT service management. The emphasis falls on business needs, not IT needs. To help the business realize strategic objectives, IT needs to be fully aligned and integrated with the rest of the business. While IT must manage change meticulously, it must also cultivate a Read More...
Enhancing Governance, Risk, and Compliance through Effective Access Risk Management
Regardless of the size of the organization, embedding governance, risk, and compliance (GRC) management into all business process is imperative. But most

itsm effective event resolution  Governance, Risk, and Compliance through Effective Access Risk Management Regardless of the size of the organization, embedding governance, risk, and compliance (GRC) management into all business process is imperative. But most organizations are reactive rather than proactive when it comes to undertaking a risk management initiative. Leading companies identify building a risk-aware culture as a key strategy. Read on to find out more about ways to enable effective access risk management. Read More...
How Effective Project Management Leadership Enabled the Logistics Industry to Reap Large Rewards
Just one generation ago, the courier industry was essentially nonexistent. Today, in 2008, it is one of the largest means of transporting daily shipments for

itsm effective event resolution  Effective Project Management Leadership Enabled the Logistics Industry to Reap Large Rewards Just one generation ago, the courier industry was essentially nonexistent. Today, in 2008, it is one of the largest means of transporting daily shipments for all industry sectors. According to the US Department of Commerce statistics, air freight accounted for nearly 40 percent of all international trade merchandise in 2007, equaling about $4.8 trillion (US), with express delivery accounting for 20 percent (or Read More...
Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management

itsm effective event resolution  Management: The Core of Service Resolution Management Today''s businesses are faced with the reality of customers expecting and demanding more multichannel information and better service from call centers than ever before. Integrating call center service resolution management (SRM) into customer relationship management (CRM) can help companies retain both their call center agents and their customers. For more background, please see Integrating Customer Relationship Management and Service Read More...
SAP Coming to Your Next Sports and Entertainment Event
SAP has announced plans to acquire Ticket-Web GmbH @ Co. KG, a provider of ticketing solutions and niche customer relationship management (CRM) software for

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How to Survive and Thrive with Effective Refrigerant Tracking
Collecting, organizing, and reporting refrigerant gas usage is challenging and loaded with complexity. Often system auditing is confusing, and it’s difficult to

itsm effective event resolution  to Survive and Thrive with Effective Refrigerant Tracking Collecting, organizing, and reporting refrigerant gas usage is challenging and loaded with complexity. Often system auditing is confusing, and it’s difficult to remain in compliance with constantly changing regulations. Find out why staying in compliance is so important, and how you can save money, reduce emissions, and retain critical assets. Thrive in a carbon-constrained world while managing your refrigerants. Read More...
Technology''s Role in an Effective Enterprise-wide Operational Risk Program
The current focus in operational risk management is on enterprise-wide data capture across loss events, key risk indicators and self-assessments, with follow-up

itsm effective event resolution  s Role in an Effective Enterprise-wide Operational Risk Program The current focus in operational risk management is on enterprise-wide data capture across loss events, key risk indicators and self-assessments, with follow-up actions based on triggers. A system should satisfy regulatory requirements, such as Basel II and the US Sarbanes Oxley Act, and be built in a manner that minimizes the impact of changing business management functionality. Read More...
Enterprise Energy Management Software - The Key to Effective Energy Utilization
Energy purchasing has become increasingly complex as a result of deregulation. The deregulated market provides more suppliers and more options for supply

itsm effective event resolution  Energy Management Software - The Key to Effective Energy Utilization Enterprise Energy Management Software - The Key to Effective Energy Utilization Featured Author - Olin Thompson - August 9, 2002 Introduction There is nothing quite as emotional as an energy crisis . Cars in long lines at the pump, graphs showing spiking trends with nowhere to go but up, and hard luck stories all are grist for the media mill. Elected officials clamor for an energy policy and the usual interest groups Read More...
Big Data News: TIBCO and Teradata Join Forces to Address Real-time Event Streams
What do you get when you mix the efforts of TIBCO, a provider of analytics and event-processing software, and Teradata, a provider of enterprise data warehouse

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Ascending the Maturity Curve: Effective Management of Enterprise Risk and Compliance
The governance, risk, and compliance (GRC) concept remains as relevant as ever. In addition to the traditional goal of meeting compliance obligations, companies

itsm effective event resolution  the Maturity Curve: Effective Management of Enterprise Risk and Compliance The governance, risk, and compliance (GRC) concept remains as relevant as ever. In addition to the traditional goal of meeting compliance obligations, companies today see the investment in risk and compliance management as a means of aligning their risk and controls with broader strategic goals, building better relationships with stakeholders, and enhancing overall performance. Read this white paper for survey finding and Read More...
Microsoft Analyst Event Part Three: What Else Can Dynamics Do, and What’s Next?
Microsoft recently held its annual Dynamics Fall Analyst Event (FAE) in Redmond, Washington, where news about the company’s Windows 8 platform (see Part One of

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Tokenization: A Cost-effective and Easy Path to Compliance and Data Protection
As companies work to meet regulatory requirements to protect personally identifiable information (PII) such as credit card numbers, one option to minimize the

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5 Tips to Effective Succession Planning
Succession planning systems manage business risk and ensure leadership and critical role continuity across all levels of an organization. This field guide will

itsm effective event resolution  Tips to Effective Succession Planning Succession planning systems manage business risk and ensure leadership and critical role continuity across all levels of an organization. This field guide will explore five critical steps to ensure that you get the most out of your succession planning investments. Read More...

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