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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 itsm effective event resolution

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Supply Chain Event Management Software Evaluation Report

Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities. 

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Documents related to » itsm effective event resolution

Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

itsm effective event resolution  ITSM Event Resolution | ITSM Effective Event Resolution | ITSM Fast Event Resolution | ITSM Improve Event Resolution | ITSM Event Resolution Process | ITSM Probabilistic Event Resolution | ITSM Improving Event Resolution | ITSM Automating Event Resolution | ITSM Event Resolution Invention | ITSM Optimization of Event Resolution | ITSM System Supported Optimization | ITSM Event Processing | ITSM Corresponding Resolution Event | ITSM Tactical Event Resolution | ITSM Event Resolution Step | ITSM Event Read More

ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations


IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To overcome this, organizations need a set of capabilities that can help improve coordination between IT and the rest of the business while facilitating effective service management. Adopting foundational technologies and a best-practice benchmark is a good place to start.

itsm effective event resolution  v2, the notion of ITSM came to fruition. IT was seen as a service provider-separate from the business-that focused on the quality and efficiency of IT processes. Today, with ITIL v3, the focus is on service management -as distinct from IT service management. The emphasis falls on business needs, not IT needs. To help the business realize strategic objectives, IT needs to be fully aligned and integrated with the rest of the business. While IT must manage change meticulously, it must also cultivate a Read More

Technology's Role in an Effective Enterprise-wide Operational Risk Program


The current focus in operational risk management is on enterprise-wide data capture across loss events, key risk indicators and self-assessments, with follow-up actions based on triggers. A system should satisfy regulatory requirements, such as Basel II and the US Sarbanes Oxley Act, and be built in a manner that minimizes the impact of changing business management functionality.

itsm effective event resolution  s Role in an Effective Enterprise-wide Operational Risk Program The current focus in operational risk management is on enterprise-wide data capture across loss events, key risk indicators and self-assessments, with follow-up actions based on triggers. A system should satisfy regulatory requirements, such as Basel II and the US Sarbanes Oxley Act, and be built in a manner that minimizes the impact of changing business management functionality. Read More

Writing Cost-effective Documentation for Software Systems


As a business employing IT, you may have encountered situations where the software application you purchased didn’t come with a help file. With no time to write complete documentation yourself and no budget to hire a professional technical writer to do it for you, what do you do? By applying the basic principles of cost-effective documentation, your business can develop impressive documentation quickly—for a minimal cost.

itsm effective event resolution   Read More

Effective Inventory Analysis: the 5 Key Measurements


The white paper effective inventory analysis isolates and walks you through five simple measurements that will help you ensure you are maximizing t...

itsm effective event resolution  Inventory Analysis: the 5 Key Measurements As a distributor or manufacturer, how do you stack up when it comes to monitoring the performance of one of your largest investments: your inventory? Computer-generated reports can be more of a hindrance than a help—many systems produce so many reports, you can drown in them. Measurements that evaluate inventory performance? There are literally hundreds of them, so which ones tell you what you really need to know? The white paper Effective Inventory Read More

Optimizing ITIL with SRM Service Resolution Management for the Next-generation Service Desk


IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To accelerate their IT infrastructure library (ITIL) initiatives, many are implementing service resolution management (SRM) systems. With the addition of SRM, these organizations can address the core issues required to operate an efficient and strategic service desk.

itsm effective event resolution   Read More

Reducing Total Cost of Ownership: Delivering Cost-effective Enterprise Business Intelligence


Because today’s IT budgets are under increasing scrutiny and business requirements have become more complex, buyers of business intelligence (BI) solutions must evaluate total cost of ownership (TCO). The BI architecture can be an asset to IT departments, meeting a range of user needs while minimizing the amount of IT maintenance and administration. Learn more about how to do TCO analysis of a BI system—before you buy.

itsm effective event resolution   Read More

Microsoft Analyst Event Part One: What’s New for Fall 2012


The traditional Microsoft Dynamics Fall Analyst Event (FAE) 2012 started with a tour of the flagship Microsoft Store in an opulent mall in Bellevue, WA, where Windows 8 and Surface were all the rage. Windows 8 is about the following three features: Performing tasks with fewer clicks -- the “tiles” (formerly called the “Metro” look-and-feel) are updated in real time, whereas on, say,

itsm effective event resolution   Read More

Creating Effective Configuration Rules


When you have a sales catalog that contains configurable products, it can become difficult and unwieldy to manage all of the possible ways that the products can be configured. And yet, you need salespeople to configure products correctly so that their quotes are complete and accurate, and your customers are happy. These best practices can help you create more effective configuration rules that work.

itsm effective event resolution  Effective Configuration Rules When you have a sales catalog that contains configurable products, it can become difficult and unwieldy to manage all of the possible ways that the products can be configured. And yet, you need salespeople to configure products correctly so that their quotes are complete and accurate, and your customers are happy. These best practices can help you create more effective configuration rules that work. Read More

Seven Steps for Effective Leadership Development


To identify, attract, fill, and retain corporate leadership talent, companies need to focus on hiring strategies, employee development, and career and succession planning. However, most companies are not well prepared to fill vacancies in their leadership roles. By employing consistent, organization-wide talent management programs at all levels, companies can develop effective leadership and return significant business value. This executive brief outlines how the use of consistent, enterprise wide talent management programs can help organizations develop effective leadership and return significant business value.

itsm effective event resolution  Steps for Effective Leadership Development To identify, attract, fill, and retain corporate leadership talent, companies need to focus on hiring strategies, employee development, and career and succession planning. However, most companies are not well prepared to fill vacancies in their leadership roles. By employing consistent, organization-wide talent management programs at all levels, companies can develop effective leadership and return significant business value. This executive brief outlines Read More

Boost Profits and Customer Relationships with Effective E-Mail Marketing


E-mail marketing is experiencing dramatic growth as marketers in virtually every industry begin to take advantage of this power technique that helps to increase revenues and reduce sales costs. Learn how to take full advantage of this high-response, low cost marketing technique by learning the characteristics of this unique medium through proper management to generate metrics and facilitate future successes.

itsm effective event resolution  Profits and Customer Relationships with Effective E-Mail Marketing E-mail marketing is experiencing dramatic growth as marketers in virtually every industry begin to take advantage of this power technique that helps to increase revenues and reduce sales costs. Learn how to take full advantage of this high-response, low cost marketing technique by learning the characteristics of this unique medium through proper management to generate metrics and facilitate future successes. Read More

Creating an Effective Social Recruiting Strategy—A Guide


This white paper explains how to best use social media (e.g., Facebook and LinkedIn) to reach highly qualified candidates and passive job seekers, build company brand recognition, and reduce sourcing costs to meet company objectives.

itsm effective event resolution  an Effective Social Recruiting Strategy—A Guide This white paper explains how to best use social media (e.g., Facebook and LinkedIn) to reach highly qualified candidates and passive job seekers, build company brand recognition, and reduce sourcing costs to meet company objectives. Read More

Effective Food-service Trade-spending and Contract Management


For food-service manufacturers, effective trade-spending and contract management are essential to stimulate demand, and to reward distributors and operators for achieving volume and growth objectives. The execution of such programs, however, is often a painful process for all parties involved. Find out how you can manage the entire bill-back life cycle, from initiation to settlement, and minimize error-prone manual intervention.

itsm effective event resolution  Food-service Trade-spending and Contract Management For food-service manufacturers, effective trade-spending and contract management are essential to stimulate demand, and to reward distributors and operators for achieving volume and growth objectives. The execution of such programs, however, is often a painful process for all parties involved. Find out how you can manage the entire bill-back life cycle, from initiation to settlement, and minimize error-prone manual intervention. Read More

The Building Blocks for an Effective Business Intelligence Implementation


Simply automating business transactions, as part of an enterprise resource planning (ERP) implementation, doesn’t provide a measurable return on investment. The real value comes from a meaningful use of the data the ERP system generates. Find out how using business intelligence functionality can help you enhance visibility into ERP system activity and improve reporting needs with business dashboards and portals.

itsm effective event resolution  Building Blocks for an Effective Business Intelligence Implementation Simply automating business transactions, as part of an enterprise resource planning (ERP) implementation, doesn’t provide a measurable return on investment. The real value comes from a meaningful use of the data the ERP system generates. Find out how using business intelligence functionality can help you enhance visibility into ERP system activity and improve reporting needs with business dashboards and portals. Read More

Enhancing Governance, Risk, and Compliance through Effective Access Risk Management


Regardless of the size of the organization, embedding governance, risk, and compliance (GRC) management into all business process is imperative. But most organizations are reactive rather than proactive when it comes to undertaking a risk management initiative. Leading companies identify building a risk-aware culture as a key strategy. Read on to find out more about ways to enable effective access risk management.

itsm effective event resolution  Governance, Risk, and Compliance through Effective Access Risk Management Regardless of the size of the organization, embedding governance, risk, and compliance (GRC) management into all business process is imperative. But most organizations are reactive rather than proactive when it comes to undertaking a risk management initiative. Leading companies identify building a risk-aware culture as a key strategy. Read on to find out more about ways to enable effective access risk management. Read More