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Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » itsm challenges of the event resolution


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

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ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations
IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To

itsm challenges of the event resolution  v2, the notion of ITSM came to fruition. IT was seen as a service provider-separate from the business-that focused on the quality and efficiency of IT processes. Today, with ITIL v3, the focus is on service management -as distinct from IT service management. The emphasis falls on business needs, not IT needs. To help the business realize strategic objectives, IT needs to be fully aligned and integrated with the rest of the business. While IT must manage change meticulously, it must also cultivate a Read More
Soaring across the Regions: A View of the Impact of the Internet on Business
The Internet offers companies the opportunity to present a commercial image independent of size and location. With this and the Internet’s ability to extend a

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Collaboration 2.0: Taking Collaboration to the Next Level: From the E-mail and Document-centric World of ''Enterprise 1.0'' to the People-Centric World of Enterprise 2.0
Most business collaboration continues to be conducted via e-mail and shared folders, but forward-looking organizations are increasingly considering socially

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Training for the Many… Learning for the One: How Successful Organizations Recognize the Difference and Use Technology to Deliver Both
Winston Churchill once said, “Personally, I’m always ready to learn, although I do not always like being taught.” Formal training and informal learning can be

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The TCO of BI: The QlikView Customer Experience
Total cost of ownership (TCO) analysis allows organizations to provide a like-for-like comparison between various solutions for the same project. Assuming that

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The Supply Chain in the Cloud
Many companies today are obviously interested in using enterprise technology that they can access via the cloud. The software-as-a-service (SaaS) delivery model

itsm challenges of the event resolution  Supply Chain in the Cloud Many companies today are obviously interested in using enterprise technology that they can access via the cloud. The software-as-a-service (SaaS) delivery model avails companies, as is well known, of technology without a large fixed cost, and that is device independent, and accessible by more users, without continual upgrades to worry about. While there are the oft-mentioned concerns around security (which we will not get into here), and SaaS is not the right software delivery Read More
Solving the Brain Drain of the Nuclear Industry
Knowledge management requires a platform that identifies all data associated with business processes@and the people that participate in or have responsibility

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The Pain and Gain of Integrated EDI Part One: The Pain of Integrated EDI
The real action is in merging the influx of electronically transmitted data with existing information already being processed within the ERP system, and the

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The SHL Talent Report: Big Data Insight and Analysis of the Global Workforce
There are a finite number of forces that influence business success. Most of these are driven by the abilities and motives of the people who make up our

itsm challenges of the event resolution  people intelligence,talent management strategy,talent management solution,SHL,objective talent data Read More
The Best-of-class Strategy Makes a Return in the Cloud Era
Irrespective of technology and choice of deployment method, companies must remain versatile in their strategies and operations to stay competitive. This report

itsm challenges of the event resolution  financial systems strategy,erp platform,financial system functionality,best-of-class financial applications,best-of-class systems strategy,unit4,coda financials,unit4 coda,unit4 software,unit4 business software Read More
The New Role of the CFO: from Bean Counter to Corporate Wizard
Find out in the new role of the cfo: from bean counter to corporate wizard.

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On the Move: Great Productivity Solutions for the Mobile Sales Team
In this paper it’s argued that over the next three to five years, the winners in sales will be the ones who figure out how to smoothly and productively manage a

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The Ghost in the Machine: Where Has Process Automation Left the Consumer?
Business process automation is all very well and good. After all, nothing succeeds like success, especially automated success. But what is the effect of

itsm challenges of the event resolution  business process automation,CRM,customer relationship management,consumer advocacy,brand loyalty,customer experience branding,perception management,buzzwords,AI,artificial intelligence Read More
Oracle and Microsoft Partner in the Cloud (and the Sky Hasn’t Fallen)
These days, when the compromise-hating politicians with extremist ideologies in the US Congress are again threatening to bring the US economy (and perhaps that

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