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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 itsm challenges of the event resolution

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Supply Chain Event Management Software Evaluation Report

Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities. 

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Documents related to » itsm challenges of the event resolution

Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

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ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations


IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To overcome this, organizations need a set of capabilities that can help improve coordination between IT and the rest of the business while facilitating effective service management. Adopting foundational technologies and a best-practice benchmark is a good place to start.

itsm challenges of the event resolution  v2, the notion of ITSM came to fruition. IT was seen as a service provider-separate from the business-that focused on the quality and efficiency of IT processes. Today, with ITIL v3, the focus is on service management -as distinct from IT service management. The emphasis falls on business needs, not IT needs. To help the business realize strategic objectives, IT needs to be fully aligned and integrated with the rest of the business. While IT must manage change meticulously, it must also cultivate a Read More

Seeing through the Fog: Managing Application Performance in the Cloud


Much of a network professional’s time is spent in the weeds—fixing what breaks and trying to keep infrastructure humming so users don’t call the help desk. Climbing out of the weeds to take in the big picture and lay the groundwork for better future performance seems a luxury. This report introduces best practices for improving the performance of mission-critical networked applications and provides pointers for what to look for in a measurement tool in a WAN-optimized environment.

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The Role of the Wholesale Distributor in the Supply Chain


The future of wholesale distribution isn't entirely clear, says Robert Eastman, senior analyst, supply chain management, Technology Evaluation Centers. However, distributors will continue to be a vital part of the economy. Robert Eastman was interviewed by SupplyChainBrain at the TEC Vendor Challenge in September 2013.

itsm challenges of the event resolution  wholesale distribution,supply chain management,disintermediation,TEC Vendor Challenge,operational effectiveness Read More

Winning the War for Talent in the High-tech Industry


People—that is, talent—are at the heart of any strategy to master the business challenges of high-tech companies. For best results, human resources (HR) organizations must transform from taking the role of service provider to that of strategic business partner. Find out about the four imperatives a successful HR organization must address in order to develop a competitive HR strategy and win the war for talent.

itsm challenges of the event resolution  the War for Talent in the High-tech Industry Winning the War for Talent in the High-Tech Industry If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. SAP and leading-edge partners in the high-tech industry are collaborating to deliver innovative solutions and new, extended integration scenarios that address the key challenges in the high-tech industry Source : SAP Resources Related to Winning the War for Talent in the High-Tech Read More

Cloud for Business Managers in Midsize Organizations: the Good, the Bad & the Ugly


Read this independent research report to learn how business managers around the world are using cloud applications. Discover the top motivations for adopting the cloud, the most common problems and recurring pitfalls; common barriers to cloud application integration and the consequences of security breaches and compliance issues.

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Technology and the Lean Enterprise: Building an Infrastructure That Drives the Highest Value to the Customer


Across the industrial machinery and components industry, successful lean initiatives are increasing as manufacturers recognize the key enabler of continuous improvement and eliminating waste—technology. This white paper presents six brief case studies of manufacturing companies that have built an underlying technology infrastructure to support a foundation for increasing their value to their customers.

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Tying the Shop Floor to the ERP System


Enterprise resource planning (ERP) on the shop floor is critical. High-performing manufacturers have found that full integration of real-time operational data collected from the shop floor to the top floor is key to reducing costs, streamlining operations, and improving customer satisfaction. Learn how integrated ERP brings manufacturers improved quality, increased production throughput, less scrap, and other benefits.

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The Magic Is in the Screen


Projection is often seen as the big compromise: you must have either a very powerful and bright projector or a very dark room to achieve high-quality, commercially acceptable images. However, many people don’t know that a revolutionary concept is now available—a screen technology that allows very high-quality projected images in brightly lit environments that removes the need for dark rooms or very expensive projectors.

itsm challenges of the event resolution   Read More

The Transformation of the Lean Enterprise


Over the past 30–40 years, manufacturers have made dramatic leaps in improving their businesses by using lean manufacturing and Six Sigma techniques. The systems these businesses use, however, have changed relatively little in comparison. The ERP systems manufacturing companies rely on to run their business are greatly at odds with the strategy and processes lean manufacturers use to maintain their competitive advantage.

itsm challenges of the event resolution   Read More

The Need to Rethink the WAN


Technological advances have evolved at an exponential rate over recent decades—we’ve seen the advent of the Internet, cloud computing, virtualization, and several other technologies. But the wide area network (WAN) technologies that are currently in use in most branch offices have changed little since the 1990s.

Business environments today are experiencing unprecedented growth and change, and IT departments are losing visibility and control. Traditional WAN technologies are a mismatch for modern branch networks that need to be up and running quickly. The demand for adaptability, awareness of costs, and the need to run and monitor business-critical processes are indicating the necessity for a new WAN technology paradigm.

New WAN services based on the latest technologies have not been deployed by traditional service providers, primarily because they require an initial financial outlay which companies are not prepared to make. But they are poised to succeed multiprotocol label switching (MPLS), and are the most viable alternative for supporting application performance while dealing with increased network traffic and the connectivity demands of cloud computing and mobile access.

In this white paper, the characteristics of WAN technology and the limitations of traditional WAN technology, including complexity, are explored. This paper also discusses some new approaches, such as a hybrid WAN, which are better suited to supporting fast-changing business and technology environments.

itsm challenges of the event resolution  WAN, WAN technology, wide area network technology, hybrid WAN, MPLS technology, WAN infrastructure, IT infrastructure, WAN solutions, WAN optimization, network visibility Read More

The New and the Noteworthy: 2008 Vendor Wrap-up


2008 seemed to be the year for mergers and acquisitions (M@As) in the world of enterprise software—with companies like Oracle picking up Primavera Software’s project and portfolio management (PPM) offering, and Symantec grabbing up MessageLab’s messaging and web security offering. But it was also a year for some software firms to see their latest solutions shine. With 2008 nearing its end

itsm challenges of the event resolution  New and the Noteworthy: 2008 Vendor Wrap-up 2008 seemed to be the year for mergers and acquisitions (M&As) in the world of enterprise software—with companies like Oracle picking up Primavera Software’s project and portfolio management (PPM) offering, and Symantec grabbing up MessageLab’s messaging and web security offering. But it was also a year for some software firms to see their latest solutions shine. With 2008 nearing its end, Technology Evaluation Center’s (TEC’s) research analyst team Read More

Collaboration 2.0: Taking Collaboration to the Next Level: From the E-mail and Document-centric World of 'Enterprise 1.0' to the People-Centric World of Enterprise 2.0


Most business collaboration continues to be conducted via e-mail and shared folders, but forward-looking organizations are increasingly considering socially oriented and real-time collaboration solutions to instantly and seamlessly increase productivity between employees, suppliers, customers, and stakeholders. This white paper discusses new products, services, and technologies entering the enterprise collaboration space.

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The New Role of the CFO: from Bean Counter to Corporate Wizard


Find out in the new role of the cfo: from bean counter to corporate wizard.

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