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ERP for Services (Non-manufacturing)
A multinational consulting company specializing in industrial automation turned to TEC for help selecting an enterprise resource planning (ERP) solution to replace its legacy system—a patc...
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Documents related to » itsm automating event resolution


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

itsm automating event resolution  Improving Event Resolution | ITSM Automating Event Resolution | ITSM Event Resolution Invention | ITSM Optimization of Event Resolution | ITSM System Supported Optimization | ITSM Event Processing | ITSM Corresponding Resolution Event | ITSM Tactical Event Resolution | ITSM Event Resolution Step | ITSM Event Resolution Include Biases | ITSM Integrating Event Resolution | ITSM Event Resolution Dependent | ITSM Rate IT Event Resolution | ITSM Highest-Resolution Model | ITSM Meeting Event Resolution | ITSM Read More...
ERP Vendor Shootout - Redefining the “Shootout” Stereotype
I’m often asked about the “Vendor Shootout” event that appears on the TEC website and marketing calendar.While the term ‘shootout’ may conjure up images of

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Moxie
Omnivex Moxie is a complete software solution designed for managing digital signage networks and able to handle rich content, high-resolution media, real

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Supply Chain Event Management RFI/RFP Template
Monitor and Resolve,Integration,Business Intelligence and Reporting,Business Applications Catalogue,Data Management,Architecture, Product Technology

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Zero Contact Resolution: How to Keep Customers and Build Great Brands
For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain a useful metric for assessing how

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RedPrairie to Spread Across Europe through LIS Acquisition Part One: Event Summary
A consolidation within the warehouse management systems/ supply chain execution market, which many pundits had long been predicting, but had hardly taken place

itsm automating event resolution  customer management system,distribution centers,distribution management system,distribution warehouse,distribution warehousing,erp management system,erp software,erp software system,erp software systems,erp wms,fulfillment,fulfillment center,fulfilment,global logistics,global supply chain management Read More...
Epicor''s Mid-Market Pitch Becomes Higher For (One) Scala Part One: Event Summary
One should imagine Epicor has carefully thought out the rationale for the recent acquisition of its European counterpart Scala. The merger seems to have much of

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Case Study: Double H Plastics, Inc. and IQMS: Automating to the Top
Many manufacturers consider automation too fancy or expensive for their business. But as Double H Plastics’ experiences demonstrate, IQMS’ Automation Group can

itsm automating event resolution  Study: Double H Plastics, Inc. and IQMS: Automating to the Top Many manufacturers consider automation too fancy or expensive for their business. But as Double H Plastics’ experiences demonstrate, IQMS’ Automation Group can deliver low cost, customizable options to manufacturers of any size and in any industry. For innovative, progressive companies such as Double H Plastics that are willing to bring to the table fresh ideas and automation challenges, the results are a win-win for everyone involved. Read More...
Exact Software--Working Diligently Towards the
By determinedly executing a number of both prudent and bold initiatives, including some that encroach into the new frontiers of enterprise applications (such as

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IFS Continues Its Reinvention Through Pruning Part One: Event Summary
Is selling-off of its Brazilian subsidiary and of tangential CAD and payroll applications a sign that IFS is grasping the realities of a mature enterprise

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Microsoft Analyst Event Part Three: What Else Can Dynamics Do, and What’s Next?
Microsoft recently held its annual Dynamics Fall Analyst Event (FAE) in Redmond, Washington, where news about the company’s Windows 8 platform (see Part One of

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Feds Warms Up to ERP Spending, but Will Contractors and Their ERP Vendors Comply? Part One: Event Summary and Market Impact
There has been noise in the US public sector about a strong federal (Feds) interest in ERP applications. This, coupled with the Feds customary huge purchasing

itsm automating event resolution  Enterprise resource planning,enterprise resource planning software,enterprise resource planning implementation,successful erp,survey erp,tool erp,top erp,top erp software,top erp systems,top erp vendors,un erp,web based erp,web erp,what is erp,benefits of erp Read More...
The Case for Automating Tax Fulfillment
Companies need to invest in the smart automation of the tax fulfillment process to avoid penalties, minimize overhead costs, and take a step closer to full

itsm automating event resolution  Case for Automating Tax Fulfillment Companies need to invest in the smart automation of the tax fulfillment process to avoid penalties, minimize overhead costs, and take a step closer to full automation of the tax compliance process. Learn more. Read More...
FrontRange Solutions
Founded in 1989 and headquartered in Silicon Valley, California (US), FrontRange provides Hybrid IT Service Management (ITSM) solutions for enterprises of all

itsm automating event resolution  Hybrid IT Service Management (ITSM) solutions for enterprises of all sizes. FrontRange delivers service management software with fully integrated voice automation and client management capabilities on-premise and in the cloud. FrontRange products address the needs of customer service and support (help desk), sales force automation (SFA), knowledge management, and customer relationship management (CRM). Read More...
Automated Operations: Five Benefits for Your Organization
Automating computer operations can bring many benefits to your organization''s IT management, such as cost reduction, and increases in productivity, availability

itsm automating event resolution  Operations: Five Benefits for Your Organization Automating computer operations can bring many benefits to your organization''s IT management, such as cost reduction, and increases in productivity, availability, reliability, and performance, as well as improved service to end-users. However, implementing automation comes with potential issues—read this white paper to learn more about the benefits and challenges of operations automation solutions, and see tips for understanding, anticipating, and Read More...

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