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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 itsm automating event resolution

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Supply Chain Event Management Software Evaluation Report

Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities. 

Evaluate Now

Documents related to » itsm automating event resolution

Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

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A Guide to Decisions in Automating HR & Payroll Functions


HR automation ranges from simple spreadsheet-based solutions to complex enterprise-wide solutions that automate every single process of the HR function—and can even extend to employees and sourcing partners. This paper looks at the various levels of sophistication that organizations have typically automated, and articulates the benefits that occur when the organizations take leaps through various levels of sophistication.

itsm automating event resolution  Guide to Decisions in Automating HR & Payroll Functions HR automation ranges from simple spreadsheet-based solutions to complex enterprise-wide solutions that automate every single process of the HR function—and can even extend to employees and sourcing partners. This paper looks at the various levels of sophistication that organizations have typically automated, and articulates the benefits that occur when the organizations take leaps through various levels of sophistication. Read More

Supply Chain Event Management Software Evaluation Report


Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities.

itsm automating event resolution   Read More

CDC Software Wins at the Pivotal Auction. Now What? Part One: Event Summary


While Pivotal might have temporarily mitigated its protracted troubles by having the privilege to choose between three potential suitors, the time for some decisive moves is now, given that competitive pressures will not go away, but rather will intensify.

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Microsoft Keeps on Rounding up Its Business Solutions Part One: Event Summary


While the recent initiatives by Microsoft Business Solutions to piecemeal bolster its product lines' SCM capabilities should benefit users, a lot more cohesive SCM strategy is needed for Microsoft to truly permeate the SCM mid-market.

itsm automating event resolution   Read More

Moxie


Omnivex Moxie is a complete software solution designed for managing digital signage networks and able to handle rich content, high-resolution media, real-time information and have the intelligence to automatically react to dynamic data and external conditions. It is built on Microsoft Windows technology and does not require any proprietary hardware or software to display and manage the sophisticated content you expect it to display.Manage - Manage every aspect of your digital signage network from one applicationCreate - Combine an ever-growing list of supported content types on the same layout and preview your content in both real time and native formats. Schedule - Scheduling content in Moxie is easy. With a familiar calendar interface, setting up a schedule for your content’s display is a snapDisplay - Player management from a centralized location is now a reality. With Moxie, you can send content directly to your Player for display. Interact - Define the levels of interactivity in your content. Create sophisticated, interactive and real-time content by integrating your content and making it respond to data from external sources. Verify - Moxie’s logging feature adds proof-of-play for media content on your digital signage network.Control - Enforce access to Moxie’s functions by using your established network security protocols to administer permissions and access.

itsm automating event resolution   Read More

Automating Document-intensive Tasks with Workflow Software


In today’s business world, heightened privacy concerns and tightened regulations such as the US Sarbanes-Oxley (SOX) Act have forced organizations to improve their workflow and archival and records management processes. That's why many results-oriented organizations are now using workflow software—bringing together people, processes, and documents to improve efficiency, reduce costs, and meet compliance requirements.

itsm automating event resolution   Read More

Automating & Archiving the Medical Health Record at King Saud University Hospitals


Using start-of-the-art solution based on OpenText Enterprise suite and Microsoft SharePoint, alfanar IT developed and deployed an automated patient electronic medical record (EMR) system for King Khaled University Hospital and King Abdul-Aziz University Hospital, two major healthcare facilities in Saudi Arabia, replacing the legacy system of physical patient files. Read about the automated capabilities of this EMR system.

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Automating Incentive Plan Management


This report is based on in-depth interviews with users of compensation plan management systems at 3 banks, each with assets greater than US$50 billion. Read this report produced by Aite Group to explore:

  • the compensation plan challenges banks face,
  • how to overcome these challenges with automation, and
  • the resulting benefits.


itsm automating event resolution  ibm,what is ibm, HCM, compensation management, compensation plan management system, incentive plan management Read More

Event: TEC's P.J. Jakovljevic at SuiteWorld 2013


TEC principal analyst P.J. Jakovljevic will be talking about key trends that are driving cloud ERP in a panel discussion on May 14 (3 pm), as part of SuiteWorld 2013. The event will be moderated by blogger and influencer Vinnie Mirchandani. P.J. will be joined by fellow experts Phil Wainewright, Dennis Howlett, and Brad Kugler in discussing how technologies such as social networks, mobile

itsm automating event resolution   Read More

Not All Acquisitions Happen: JDA and QRS Part One: Event and Market Impact


Recent QRS' announcement that it has terminated its agreement to merge with JDA Software, while, in a separate announcement, it stated that it will be acquired by Inovis for a $16 million (USD) higher price, might have more ramifications for JDA than merely an "unrequited love".

itsm automating event resolution  All Acquisitions Happen: JDA and QRS Part One: Event and Market Impact Event Summary In mid-July, JDA Software Group Inc . (NASDAQ: JDAS), a prominent global provider of integrated software and professional services for the retail demand chain with over 4,500 customers, and QRS Corporation (NASDAQ: QRSI), a leading provider of collaborative commerce and trading community building solutions, with nearly 10,000 retail and manufacturing customers, announced a definitive agreement for JDA to acquire QRS as Read More

Geac Awakens On Its Deathbed - Part 1: Event Summary


While Geac might not need a white knight savior any longer owing to the profitable quarter and secured additional funding, the general feeling remains that the company has also long passed up an opportunity to be a top-notch applications vendor.

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IT Service Management-A Road Map for Success


Although information technology service management (ITSM) is not a new discipline, many organizations have yet to adopt it as a part of their IT service improvement strategy. To be successful, businesses must start by building a custom road map. Read about how focusing on long-term, strategic objectives—including a realized return on investment (ROI)—can greatly improve your IT service delivery and support.

itsm automating event resolution  information technology service management (ITSM) is not a new discipline, many organizations have yet to adopt it as a part of their IT service improvement strategy. To be successful, businesses must start by building a custom road map. Read about how focusing on long-term, strategic objectives—including a realized return on investment (ROI)—can greatly improve your IT service delivery and support. Read More

GXS Acquires HAHT Commerce for More Synchronized Retail B2B Data Part One: Event Summary


GXS, a business to business e-commerce pioneer, announced its acquisition of channel management specialist HAHT Commerce. However, despite a good complementary fit, enlarged customer base, and improved cross-selling opportunity (especially to existing customers in the retail sector), some challenges will have to be overcome and a more detailed strategy will have to be fleshed out.

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Info360 - the Information Management Event of the Year -- March 21-24 in Washington, DC


Learn how at the info360 Conference and Expo, March 21-24 in Washington, DC.

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