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ERP for Services (Non-manufacturing)
A multinational consulting company specializing in industrial automation turned to TEC for help selecting an enterprise resource planning (ERP) solution to replace its legacy system—a patc...
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Documents related to » itsm automating event resolution


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

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TEC Moderates World’s Top Enterprise Software Event, 8th ERP Vendor Shootout
Technology Evaluation Centers (TEC), the leading online resource for enterprise software decision makers, is proud to announce that it will be moderating the

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Feds Warms Up to ERP Spending, but Will Contractors and Their ERP Vendors Comply? Part One: Event Summary and Market Impact
There has been noise in the US public sector about a strong federal (Feds) interest in ERP applications. This, coupled with the Feds customary huge purchasing

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TEC Presents Software Evaluation Methodology at Gartner''s Small Business Vision Event in Toronto
According to Gartner, 70 percent of IT projects fail or fall short of expectations. With the SMB market spending over $400 billion (USD) annually, event

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Oracle OpenWorld 2013-60,000 Attendees Minus 1
A Technology Event Like No OtherThis year’s Oracle OpenWorld was truly an impressive event. The sheer scale of the event parallels that of Oracle itself

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Preventing Data Corruption in the Event of an Extended Power Outage
Despite advances in technology, power outages continue to be a major cause of PC and server downtime. Protecting computers with uninterruptible power supply

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RedPrairie to Spread Across Europe through LIS Acquisition Part One: Event Summary
A consolidation within the warehouse management systems/ supply chain execution market, which many pundits had long been predicting, but had hardly taken place

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Vendor Shootout for ERP
Established in 2007, the Vendor Shootout™ for ERP is a leading enterprise resource planning (ERP) software evaluation, comparison, and selection event

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Moxie
Omnivex Moxie is a complete software solution designed for managing digital signage networks and able to handle rich content, high-resolution media, real

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Automating & Archiving the Medical Health Record at King Saud University Hospitals
Using start-of-the-art solution based on OpenText Enterprise suite and Microsoft SharePoint, alfanar IT developed and deployed an automated patient electronic

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Will Recent Acquisition Catalyze Catalyst’s Strategy? Part One: Event Summary
For years, Catalyst International was a leading public WMS/SCE vendor before missteps by its previous management team caused serious problems in strategy and

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A Guide to Decisions in Automating HR & Payroll Functions
HR automation ranges from simple spreadsheet-based solutions to complex enterprise-wide solutions that automate every single process of the HR function—and can

itsm automating event resolution  Guide to Decisions in Automating HR & Payroll Functions HR automation ranges from simple spreadsheet-based solutions to complex enterprise-wide solutions that automate every single process of the HR function—and can even extend to employees and sourcing partners. This paper looks at the various levels of sophistication that organizations have typically automated, and articulates the benefits that occur when the organizations take leaps through various levels of sophistication. Read More...
ERP for Distribution: See for Yourself How the Competition Stacks Up
Technology Evaluation Centers (TEC) is proud to announce the TEC Vendor Challenge—ERP for Distribution. The Vendor Challenge event is for distributors

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Rewrite or Wrap-Around Old Software? Part One: Event Summary
Product architecture is going to do much more than simply provide the technical functionality, the user interface (UI)/presentation, and the platform support

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An Executive’s Guide to Event Log Management Strategy
Archiving and logging standards place a great burden on network security professionals and IT administrators. When your routers, firewalls, and other devices

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