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ITIL Foundation Fasttrack-The Way You Want It!
The case company is rolling out new professional service concepts, addressing the customer need for services fitting the information technology infrastructure

itil training  centrally located team needed ITIL service knowledge and certification before training service development, consulting, and sales. Implement applied the Foundation Fasttrack concept—fast-paced, flexible learning in a familiar environment. Read More
Learning Management Suite (LMS)
These are tools for managing, creating, scheduling training or learning in your organization. The terminology varies from vendor to vendor. Learning management systems (LMS) typically help to ma...
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Documents related to » itil training


The ITIL Version 3 Prescription for Transitioning Services
IT service transition is difficult to manage. But with the updated guidance found in ITIL Version 3, IT organizations can plan for a more successful transition,

itil training  ITIL Version 3 Prescription for Transitioning Services No matter the size of the organization, the industry, or the market sector, and no matter how long it has been in existence or how dependent it may or may not be on technology, every organization struggles with change. Projects run over time and over budget. New elements seem to break what was working before. Rollouts fail part way through, with no clear way to get back to the starting point. And all the while, we are hemorrhaging time and money, Read More
Running and Optimizing the Business of IT: The SAP Best-practices Approach
IT has long been seen as one of the best ways to address the challenges of the business environment. Yet the complexity and rigidity of IT infrastructure keep

itil training  cycle as defined by ITIL v3, SAP offers the Run SAP methodology, which provides best practices, content, services, training, and tools that enable organizations to optimize the implementation and ongoing management of a broad range of solutions. Many in the IT field may already be familiar with the ASAP methodology for solution implementation from SAP. SAP positions Run SAP as ASAP for operations. Run SAP starts with ITIL-aligned standards that define a wide range of operational tasks critical for Read More
ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations
IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To

itil training  | ITIL Tools | ITIL Training | ITIL V3 | ITIL V3 Project | ITIL V3 Projects | ITIL V3 Standard | ITIL V3 Standards | ITIL V3 Strategies | ITIL V3 Strategy | ITIL Whitepapers | ITIL Workshop | Ito | ITSM | ITSM Service Management | ITSM Software | ITSM Toolkit | Service Level | Service Level Aggreement | Service Level Agreement | Service Level Agreement SLA | Service Level Agreement Availability | Service Level Agreement Contract | Service Level Agreement Data | Service Level Agreement Document | Service Read More
Peregrine Exits Quiet Period Making Noise
Emerging from the quiet period after announcing its merger with Harbinger, Peregrine makes up for lost time with a trio of announcements related to its asset

itil training  Exits Quiet Period Making Noise Peregrine Exits Quiet Period Making Noise D. Geller - June 26, 2000 Event Summary Peregrine Systems made some key moves to consolidate its strengths in asset management. First, it entered into a partnership with Motive Communications. Motive specializes in augmenting and bypassing help desk personnel by providing tools that allow individuals with IT problems to diagnose and repair their own desktop machines. Peregrine will license a version of MotiveNet Server. Read More
Case Study: An ITIL Capacity Assessment and Strategic Alignment
Today, business is driven to change per customers’ needs, and IT organizations must be strategic partners with the lines of business. Information Technology

itil training  Study: An ITIL Capacity Assessment and Strategic Alignment Today, business is driven to change per customers’ needs, and IT organizations must be strategic partners with the lines of business. Information Technology Infrastructure Library (ITIL) best practices are gaining popularity as one way to manage change. However, implementing ITIL best practices in an IT organization is not without challenges. Learn about the approaches that can be used for successful ITIL implementation. Read More
LMS Can Help Regulate Good Ethical Practices
When we talk about the benefits of learning management systems (LMS), training and employee competency usually come to mind. For that reason, LMS is often

itil training  Can Help Regulate Good Ethical Practices When we talk about the benefits of learning management systems (LMS), training and employee competency usually come to mind. For that reason, LMS is often considered a less-than vital business activity (since it doesn’t address “core” business issues). Add to that the fact that nobody really enjoys training, and you’ve got a recipe for, well, no LMS. However, when it comes to compliance issues—that bugbear of service industries—you may find you Read More
Smart Training Centers
Information workers routinely generate huge amounts of useful information in their documents. However, because this information is unstructured, it cannot be

itil training  Training Centers Information workers routinely generate huge amounts of useful information in their documents. However, because this information is unstructured, it cannot be used by other applications. Smart documents tie an XML-based document definition together with a set of custom actions. Smart training centers can thus leverage XML-based documentation to expand information and minimize worker training costs. Read More
How Companies Can Reduce Costs with Cloud-based Training
Today’s volatile economic climate has many regulated companies thinking differently about cost containment within all operations, particularly through training

itil training  Companies Can Reduce Costs with Cloud-based Training Today’s volatile economic climate has many regulated companies thinking differently about cost containment within all operations, particularly through training management. Here we outline 10 value drivers that affect ROI for employee training management among regulated companies, and how they can be achieved through cloud-based training management. See how learning systems delivered through the cloud can increase your ROI. Read More
Microsoft to Provide 500,000 Students with Educational Opportunities in Morocco
The Office of Vocational Training and Employment Promotion (OFPPT) of Morocco, a public training institution offering educational training in 35 fields of study

itil training  to Provide 500,000 Students with Educational Opportunities in Morocco The Office of Vocational Training and Employment Promotion (OFPPT) of Morocco, a public training institution offering educational training in 35 fields of study has chosen Microsoft Office 365 for its education and vocational training solutions. The OFPPT will also work with Microsoft to create 100 new Microsoft IT Academies across the country to continue with its mission to offer vocational training. The approach we’ve Read More
Training Partner LMS
GeoMetrix's Training Partner is a sophisticated LMS product suite. Training Partner targets the operational and management needs of commercial, corporate and

itil training  Partner LMS GeoMetrix's Training Partner is a sophisticated LMS product suite. Training Partner targets the operational and management needs of commercial, corporate and government clients with a variety of learning management tools. With extensibility and adaptability that integrates into the information technology structure of a variety of organizations, the Training Partner Administrator Module can be integrated with financial, contact management, human resource, and enterprise resource Read More
Beyond Financial Literacy: The Importance of Business Acumen Training for Managers and Employees
Developing business acumen isn’t easy, but it is fundamental to business alignment. What does that mean exactly? It means understanding what it takes for a

itil training  Financial Literacy: The Importance of Business Acumen Training for Managers and Employees Developing business acumen isn’t easy, but it is fundamental to business alignment. What does that mean exactly? It means understanding what it takes for a business to make money, and it involves the financial literacy of how strategies, decisions, and actions impact the bottom line. Through classroom-based training, your managers and employees can learn how these connections are made to the business. Find Read More
Case Study: U.S. Department of Agriculture
In 2004, the U.S. Department of Agriculture (USDA) was using seven separate systems to manage training for nearly 140,000 employees worldwide. Learn how the

itil training  Study: U.S. Department of Agriculture In 2004, the U.S. Department of Agriculture (USDA) was using seven separate systems to manage training for nearly 140,000 employees worldwide. Learn how the department decreased training costs by implementing a single learning management system (LMS) for all USDA training—including mandatory, mission specific ,and discretionary training, and additional training for USDA’s 29 agencies and staff offices. Read More
Fast ITSM Implementation and Efficient Process Work
The case company implemented an information technology services management (ITSM) system to support information technology infrastructure library (ITIL

itil training  information technology infrastructure library (ITIL)–inspired processes. Implement Consulting Group had the project management responsibility during the entire process—from the preliminary requirement collection to selection and implementation to testing and go-live. Read More
Four Guiding Rules for Structuring an eClinical Training Solution
Today, Clinical Research Organizations (CRO) and clinical service providers play an ever-increasing role across the value chain. The wave of eClinical solutions

itil training  Guiding Rules for Structuring an eClinical Training Solution Today, Clinical Research Organizations (CRO) and clinical service providers play an ever-increasing role across the value chain. The wave of eClinical solutions has prompted many such organizations to implement training management and qualification management programs to both employees and associated clinical research sites and physicians. Read this paper for four guiding rules for structuring an eClinical training solution. Read More

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