Featured Documents related to » itil technology event resolution

OutlookSoft vs Hyperion Technology
Compare ERP solutions from both leading and challenging solutions, such as OutlookSoft and Hyperion Technology.

Supply Chain Event Management Evaluation Center
Define your software requirements for Supply Chain Event Management, see how vendors measure up, and choose the best solution.

Supply Chain Event Management Software Evaluation Reports
The software evaluation report for Supply Chain Event Management provides extensive information about software capabilities or provided services. Covering everything in the Supply Chain Event Management comprehensive model, the report is invaluable toward RFI and business requirements research.

Documents related to » itil technology event resolution

Making Technology Pay
The one thing you can count on today in business is change, whether it’s customers, business models, or the pace of business. To manage change, companies rely on technology. But the most effective management control and optimization of company performance can be achieved only if you have the right systems. Discover how an integrated system can help you manage data and make better decisions, for a more successful company.

ITIL TECHNOLOGY EVENT RESOLUTION: Making Technology Pay Making Technology Pay Source: Anglia Business Solutions Document Type: White Paper Description: The one thing you can count on today in business is change, whether it’s customers, business models, or the pace of business. To manage change, companies rely on technology. But the most effective management control and optimization of company performance can be achieved only if you have the right systems. Discover how an integrated system can help you manage data and make better
8/21/2008 5:23:00 AM

Technology Refresh Migration Path
Storage area networks (SAN) continue to grow in size and complexity. Often, the ongoing cost of maintenance and upgrades exceeds the initial acquisition and implementation cost. The ideal solution is to find an architecture that provides a simple migration path without disrupting the existing infrastructure. A stackable fibre channel switch can deliver—without diminishing your ability to upgrade and expand in the future.

ITIL TECHNOLOGY EVENT RESOLUTION: Technology Refresh Migration Path Technology Refresh Migration Path Source: QLogic Corporation Document Type: White Paper Description: Storage area networks (SAN) continue to grow in size and complexity. Often, the ongoing cost of maintenance and upgrades exceeds the initial acquisition and implementation cost. The ideal solution is to find an architecture that provides a simple migration path without disrupting the existing infrastructure. A stackable fibre channel switch can deliver—without
9/17/2007 9:18:00 AM

Blue Coat WebFilter Technology
According to Symantec, 40 percent of malicious attacks target your browser. With Web content threats quickly on the rise, there’s an opportunity for businesses to enhance their Web filtering strategies. Enforcing appropriate use policy and providing robust Web content security, however, requires a dynamic filtering solution that can mitigate a variety of content security threats—not only today but in the future as well.

ITIL TECHNOLOGY EVENT RESOLUTION: Blue Coat WebFilter Technology Blue Coat WebFilter Technology Source: Blue Coat Systems Document Type: White Paper Description: According to Symantec, 40 percent of malicious attacks target your browser. With Web content threats quickly on the rise, there’s an opportunity for businesses to enhance their Web filtering strategies. Enforcing appropriate use policy and providing robust Web content security, however, requires a dynamic filtering solution that can mitigate a variety of content security
11/16/2007 6:38:00 PM

Technology Is My Partner
For AG & Co., embracing new technology was the only way to go if it wanted to continue increasing its revenues. Although it had purchased a new computer system back in 1986, the old software products it was using were non-integrated, making it difficult to keep track of engagements and billing. Billable time meant revenue, so AG & Co. opted to implement BillQuick, and has since reduced its overhead and increased profits.

ITIL TECHNOLOGY EVENT RESOLUTION: Technology Is My Partner Technology Is My Partner Source: BQE Software Document Type: Case Study Description: For AG & Co., embracing new technology was the only way to go if it wanted to continue increasing its revenues. Although it had purchased a new computer system back in 1986, the old software products it was using were non-integrated, making it difficult to keep track of engagements and billing. Billable time meant revenue, so AG & Co. opted to implement BillQuick, and has since reduced its
11/13/2007 2:19:00 PM

Managing Utility Technology and Service Acquisitions in the Smart Grid Age
A disciplined and comprehensive acquisition process is essential for utilities to get the most out of their Smart Grid investments. Know the practical and flexible methodology proven in industries such as telecommunications, high tech, and financial services that can assist utilities in the selection and acquisition of solutions that address current and future operating states to deliver immediate and long-term benefits.

ITIL TECHNOLOGY EVENT RESOLUTION: Managing Utility Technology and Service Acquisitions in the Smart Grid Age Managing Utility Technology and Service Acquisitions in the Smart Grid Age Source: Smart Grid Library Document Type: White Paper Description: A disciplined and comprehensive acquisition process is essential for utilities to get the most out of their Smart Grid investments. Know the practical and flexible methodology proven in industries such as telecommunications, high tech, and financial services that can assist utilities in the
6/13/2012 2:22:00 PM

Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing efforts.

ITIL TECHNOLOGY EVENT RESOLUTION: Integrating Customer Relationship Management and Service Resolution Management Integrating Customer Relationship Management and Service Resolution Management P.J. Jakovljevic - December 7, 2007 Read Comments A customer relationship management (CRM) system that accommodates complex customer-facing processes requires four key factors to give the system a competitive advantage. The first key factor lies in the application s ability to develop a complete customer profile that supports multiple business units
12/7/2007

The Impact of Technology on Cost in Business Process Outsourcing
Many different factors contribute to the cost of a business process outsourcing (BPO) engagement. Among them, IT, especially software, is a key cost determinant that is often underestimated. A diligent assessment of BPO needs to address several cost components that are not included in the provider’s total contract value (TCV)—components which are often overlooked by buyers.

ITIL TECHNOLOGY EVENT RESOLUTION: The Impact of Technology on Cost in Business Process Outsourcing The Impact of Technology on Cost in Business Process Outsourcing Source: SAP Document Type: White Paper Description: Many different factors contribute to the cost of a business process outsourcing (BPO) engagement. Among them, IT, especially software, is a key cost determinant that is often underestimated. A diligent assessment of BPO needs to address several cost components that are not included in the provider’s total contract value
12/5/2006 12:06:00 PM

Advanced Deskew Technology For Sharper Video in Extenders and Switches
ATEN developed patented technology to correct a particular cable-induced distortion, described as skew, in order to cut video distortion automatically with one-way signal detection. Find out more.

ITIL TECHNOLOGY EVENT RESOLUTION: Advanced Deskew Technology For Sharper Video in Extenders and Switches Advanced Deskew Technology For Sharper Video in Extenders and Switches Source: ATEN International Co., Ltd Document Type: White Paper Description: ATEN developed patented technology to correct a particular cable-induced distortion, described as skew, in order to cut video distortion automatically with one-way signal detection. Find out more. Advanced Deskew Technology For Sharper Video in Extenders and Switches
10/21/2010 11:36:00 PM

Facilities Management is Moving Forward with Technology
Facilities Management is Moving Forward with Technology.Solutions and Other Documents to Characterize Your Buy, In Relation To Facilities Management Moving Forward with Technology Information is one of the most valuable resources for facilities management departments, so it’s essential to have a process that lets you achieve full value from it, and to urge your company on from weak paper-prone processes. Facilities management systems can now integrate with other systems. Find out the points you should consider when choosing and implementing a computer-aided facilities management (CAFM) solution.

ITIL TECHNOLOGY EVENT RESOLUTION: Facilities Management is Moving Forward with Technology Facilities Management is Moving Forward with Technology Source: FacilitiesDesk Document Type: White Paper Description: Information is one of the most valuable resources for facilities management departments, so it’s essential to have a process that lets you achieve full value from it, and to urge your company on from weak paper-prone processes. Facilities management systems can now integrate with other systems. Find out the points you should
9/8/2009 2:16:00 AM

Sage’s New Year s Resolution: Make 2013 The Year of the Customer » The TEC Blog
Sage’s New Year s Resolution: Make 2013 The Year of the Customer » The TEC Blog TEC Blog TEC Home About TEC Contact Us About the Bloggers Follow TEC on Twitter RSS Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts

ITIL TECHNOLOGY EVENT RESOLUTION: Accounting, customer experience, ERP, joe langner, Sage, sage businesscare, sage north america, smb, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
15-02-2013

Laying the Tracks for the Technology Train
Don’t expect high marks in enabling business initiatives until your company gets its corporate strategy right. This note was based in part from an interview with Norm Smallwood, CEO of Results-Based Leadership.

ITIL TECHNOLOGY EVENT RESOLUTION: Private Cloud | The ITIL Version 3 Prescription for Transitioning Services | IBM PC Line Redrawn | Microsoft Hopes to Win Over Consumer Privacy Advocates | Hitch Your Wagon to a Wild Horse? |
4/10/2000