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Documents related to » itil technology event resolution


The Technology Choices
In the battle between Microsoft Business Solutions (MBS) and the UK-based the Sage Group for the small-to-medium enterprise (SME) market segment, technology choices will be a major factor.

ITIL TECHNOLOGY EVENT RESOLUTION: The Technology Choices The Technology Choices P.J. Jakovljevic - August 27, 2005 Read Comments Microsoft s Uncontested UI Supremacy In the battle between Microsoft Business Solutions (MBS) and the UK-based the Sage Group plc (LSE: SGE.L) for the small-to-medium enterprise (SME) market segment, technology choices will be a major factor. The previous parts of this note detailed the strategies of these two major vendors and analyzed how the market would respond. But, going a mile further, there are some
8/27/2005

Video Synopsis Technology
Despite all the technological advances that have been made in video surveillance, viewing and analysis of recorded video surveillance footage is still a costly and time-intensive task that often requires a large team. Learn about one solution that provides a complete representation of all events occurring during 24 hours of video footage in a condensed clip, as short as a few minutes long.

ITIL TECHNOLOGY EVENT RESOLUTION: Video Synopsis Technology Video Synopsis Technology Source: BriefCam Document Type: White Paper Description: Despite all the technological advances that have been made in video surveillance, viewing and analysis of recorded video surveillance footage is still a costly and time-intensive task that often requires a large team. Learn about one solution that provides a complete representation of all events occurring during 24 hours of video footage in a condensed clip, as short as a few minutes long. Video
4/6/2010 6:01:00 AM

Anatomy of a Technology Selection
Dell Computer Corporation spent millions preparing to deploy an ERP system before realizing that the solution to one set of issues created a more severe problem. Note based on discussion among Michael Dell, Kevin Rollins, and Morten Topfer of Dell Computer Corporation and Dell’s Platinum Counsel of customers.

ITIL TECHNOLOGY EVENT RESOLUTION: Anatomy of a Technology Selection Anatomy of a Technology Selection J. Dowling - May 31, 2002 Read Comments Business Management Issue At Dell Computer, the cycle-time from arrival of raw materials to receipt of cash payment after delivery of finished goods is measured in weeks and inventory turns are measured in days. Transaction data must be accessible with Zero-Latency at all management and measurement points. At one of its Platinum Council meetings where Dell executives meet with key customer account
5/31/2002

EvolveWare’s S2T Technology
To date, the best option for discovering and extracting information from software applications has primarily been manual, with automation tools serving in support. These initiatives are tedious, long-term, and high-risk. Companies try to lower monetary cost by outsourcing such projects. However, the time to completion and risks remain unchanged at best. The solution? Automated documentation and transformation of software applications.

ITIL TECHNOLOGY EVENT RESOLUTION: EvolveWare’s S2T Technology EvolveWare’s S2T Technology Source: EvolveWare, Inc. Document Type: White Paper Description: To date, the best option for discovering and extracting information from software applications has primarily been manual, with automation tools serving in support. These initiatives are tedious, long-term, and high-risk. Companies try to lower monetary cost by outsourcing such projects. However, the time to completion and risks remain unchanged at best. The solution? Automated
12/14/2006 4:43:00 PM

RFID Technology: Changing Business Dramatically, Today and Tomorrow
The move to radio frequency identification (RFID) integration may result in high costs, arising from the need to maintain multiple interfaces between RFID and other enterprise systems. This means implementing a software architecture that encompasses current and future technology, combined with a data architecture that enables you to manage massive amounts of data at a low total cost of ownership.

ITIL TECHNOLOGY EVENT RESOLUTION: RFID Technology: Changing Business Dramatically, Today and Tomorrow RFID Technology: Changing Business Dramatically, Today and Tomorrow Source: SAP Document Type: White Paper Description: The move to radio frequency identification (RFID) integration may result in high costs, arising from the need to maintain multiple interfaces between RFID and other enterprise systems. This means implementing a software architecture that encompasses current and future technology, combined with a data architecture that
10/12/2006 2:07:00 PM

Why Employee Performance Management Technology Matters to CEOs
Why Employee Performance Management Technology Matters to CEOs. Solutions and Other Software to Delineate your Complex System and your Employee Performance Management Technology. While the board has no business telling management which employee performance management (EPM) system to use, it does have the right to ensure an effective system is in place. EPM is one of the central tools for directing and monitoring activities right across an organization. Employing this system will ensure that any goals set out by management are clearly visible to everyone up the chain of command—including the CEO.

ITIL TECHNOLOGY EVENT RESOLUTION: Why Employee Performance Management Technology Matters to CEOs Why Employee Performance Management Technology Matters to CEOs Source: Halogen Software Document Type: White Paper Description: While the board has no business telling management which employee performance management (EPM) system to use, it does have the right to ensure an effective system is in place. EPM is one of the central tools for directing and monitoring activities right across an organization. Employing this system will ensure that
6/7/2007 2:59:00 PM

Research Note: CRM Technology Value Matrix—First Half 2012
Many companies are evaluating additions, upgrades, and changes to their core CRM solutions because of the innovations vendors are driving in areas such as social collaboration, mobile access, and analytics. In turn, vendors are accelerating the pace of upgrades and new functionality delivery. The Technology Value Matrix evaluates the usability and functionality of solutions that support sales, marketing, and customer service. Get details.

ITIL TECHNOLOGY EVENT RESOLUTION: Research Note: CRM Technology Value Matrix—First Half 2012 Research Note: CRM Technology Value Matrix—First Half 2012 Source: Salesforce.com Document Type: White Paper Description: Many companies are evaluating additions, upgrades, and changes to their core CRM solutions because of the innovations vendors are driving in areas such as social collaboration, mobile access, and analytics. In turn, vendors are accelerating the pace of upgrades and new functionality delivery. The Technology Value Matrix
7/4/2013 12:00:00 PM

Technology Hardware Maintenance-Acquiring and Managing Cost Effective Service
Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist. If you analyze hardware maintenance from an enterprise perspective, you will identify those options and ensure the cost-effective delivery of those services.

ITIL TECHNOLOGY EVENT RESOLUTION: Technology Hardware Maintenance-Acquiring and Managing Cost Effective Service Technology Hardware Maintenance-Acquiring and Managing Cost Effective Service P. Hennigan - October 24, 2000 Read Comments Introduction Who likes getting their car serviced? No one does, but the need for dependable transportation requires us to maintain our cars. A similar situation applies to maintaining a portfolio of technology hardware. The business depends on its reliability, so we must maintain it. This article focuses on
10/24/2000

Do You Know How to Evaluate Your Strategic Technology Provider?
Project teams constantly face a barrage of new products and technologies, and have a difficult time differentiating marketing slides and grand promises from deliverable products when making strategic IT acquisitions. The solution is to create a structured, repeatable process for evaluating technology solutions and the vendors that provide them.

ITIL TECHNOLOGY EVENT RESOLUTION: Do You Know How to Evaluate Your Strategic Technology Provider? Do You Know How to Evaluate Your Strategic Technology Provider? B. Hecht - August 31, 2002 Read Comments Introduction Issue: Project teams constantly face a barrage of new products and technologies, and have a difficult time differentiating marketing slides and grand promises from deliverable products when making strategic IT acquisitions. Flat IS budgets and limited internal IS resources further exacerbate the selection problem. Problem:
8/31/2002

Case Study: Crystal Technology, Inc.
With over 150 people in its product development teams working to deliver a number of highly customized product lines, crystal and optical component manufacturer Crystal Technology Inc. needed to revisit its product development processes, and find ways to improve efficiency. Learn how a new product lifecycle management (PLM) system helped the company reduce engineering change cycles by 16 percent and save $250,000.

ITIL TECHNOLOGY EVENT RESOLUTION: Case Study: Crystal Technology, Inc. Case Study: Crystal Technology, Inc. Source: Omnify Software Document Type: Case Study Description: With over 150 people in its product development teams working to deliver a number of highly customized product lines, crystal and optical component manufacturer Crystal Technology Inc. needed to revisit its product development processes, and find ways to improve efficiency. Learn how a new product lifecycle management (PLM) system helped the company reduce engineering
4/19/2010 11:33:00 AM

Breaking the language barrier with PBS.5 Trans-lingual Technology.
New technology in enterprise asset management (EAM) is changing the way multinational companies manage joint venture operations. With new growth opportunities in China, many corporations are looking at how to best take advantage of the low cost base and enterprising labor force. Learn how an American and Chinese joint venture at the Daning Coal Mine used Trans-lingual EAM to remove the language barriers to protect their $84 million (USD) investment.

ITIL TECHNOLOGY EVENT RESOLUTION: Breaking the language barrier with PBS.5 Trans-lingual Technology. Breaking the language barrier with PBS.5 Trans-lingual Technology. Source: Mechatricity Document Type: Case Study Description: New technology in enterprise asset management (EAM) is changing the way multinational companies manage joint venture operations. With new growth opportunities in China, many corporations are looking at how to best take advantage of the low cost base and enterprising labor force. Learn how an American and Chinese
11/4/2005 1:13:00 PM


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