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CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » itil tactical event resolution


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

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Improving Business Efficiency with Digital Dashboards
As more business processes exist in an electronic universe, the need to manage the IT services that enable these processes increases. Business service

itil tactical event resolution  Information Technology Infrastructure Library Itil | Information Technology Innovation | Information Technology Issues | Information Technology Management | Information Technology Management | Information Technology Newsletter | Information Technology Operations | Information Technology Organization | Information Technology Outsourcing | Information Technology Planning | Information Technology Position | Information Technology Process | Information Technology Processes | Information Technology Read More
Exact Software--Working Diligently Towards the
By determinedly executing a number of both prudent and bold initiatives, including some that encroach into the new frontiers of enterprise applications (such as

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Bolstering the Call Center with Service Resolution Management Processes
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches

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Deploy Tactical, Affordable, Scalable Analytics
Self-service solutions empower business users to drive decision making. IBM analytics solutions are easy to install, configure, manage, and secure, and they

itil tactical event resolution   Read More
ITIL Service Support Processes in Record Time
To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL

itil tactical event resolution  Group assisted with facilitation, ITIL input, and lean competences and tools. The existing procedures and instructions were combined with ITIL’s different service support areas. Read More
Microsoft Analyst Event Part One: What’s New for Fall 2012
The traditional Microsoft Dynamics Fall Analyst Event (FAE) 2012 started with a tour of the flagship Microsoft Store in an opulent mall in Bellevue, WA, where

itil tactical event resolution   Read More
Microsoft Business Network (MBN)--Coming of Age? Part One: Event Summary
While the Microsoft Business Network (MBN) product is worth considering for a number of compelling reasons, it will take some immense doing before it becomes a

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SoftBrands to Institute Fourth Shift for SAP Business One Manufacturing Work-Plan Part One: Event Summary
As the contest for the lower-end of the market intensifies, SAP is further honing a twofold strategy of promulgating its mySAP All-in-One vertical offerings for

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SAP Bolsters NetWeaver''s MDM Capabilities Part One: Event Summary
SAP''s determination to become a service-oriented architecture (SOA) applications lingua franca evangelist through SAP NetWeaver might have been further shown by

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Tactical Human Resources Evolves into Strategic Human Capital Management
In contrast to traditionally investing in automation technologies for better use of tangible assets, enterprises have begun to invest in optimizing human

itil tactical event resolution  HR,human resources,HRMS,human resources management systems,HCM,human capital management,talent management,employee performance management,workforce analytics,employee relationship management,ERM,business-to-employee-management,B2E Read More
Not All Acquisitions Happen: JDA and QRS Part One: Event and Market Impact
Recent QRS'' announcement that it has terminated its agreement to merge with JDA Software, while, in a separate announcement, it stated that it will be acquired

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Feds Warms Up to ERP Spending, but Will Contractors and Their ERP Vendors Comply? Part One: Event Summary and Market Impact
There has been noise in the US public sector about a strong federal (Feds) interest in ERP applications. This, coupled with the Feds customary huge purchasing

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How to Get ITIL Done-Implementing ITIL and Making It a Reality
In our lifetime, we have witnessed IT evolve from a limited service function into a critical core competency. Stepping out of the shadows and into the limelight

itil tactical event resolution  to Get ITIL Done-Implementing ITIL and Making It a Reality In our lifetime, we have witnessed IT evolve from a limited service function into a critical core competency. Stepping out of the shadows and into the limelight has created new challenges for IT, however. Fortunately, the Information Technology Infrastructure Library (ITIL) provides a common framework for all IT activities. But experience shows that ITIL initiatives still tend to stumble for a variety of reasons. Read More
Will Sage Group Cement Its SME Leadership with ACCPAC and Softline Acquisitions? Part One: Event Summary
By recently acquiring ACCPAC International and Softline, the Sage Group continues to round out by annexation. It currently still has the largest geographic

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