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Case Study: An ITIL Capacity Assessment and Strategic Alignment
Today, business is driven to change per customers’ needs, and IT organizations must be strategic partners with the lines of business. Information Technology

itil study  Study: An ITIL Capacity Assessment and Strategic Alignment Today, business is driven to change per customers’ needs, and IT organizations must be strategic partners with the lines of business. Information Technology Infrastructure Library (ITIL) best practices are gaining popularity as one way to manage change. However, implementing ITIL best practices in an IT organization is not without challenges. Learn about the approaches that can be used for successful ITIL implementation. Read More
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » itil study


ITIL-Living Processes
The case company decided to carry out an information technology infrastructure library (ITIL) implementation, and in so doing hoped to make production in IT

itil study  Living Processes The case company decided to carry out an information technology infrastructure library (ITIL) implementation, and in so doing hoped to make production in IT more visible, increase customer satisfaction, and maintain or increase employee satisfaction in IT. Implement Consulting Group facilitated the process selection and design and managed the requirement collection, selection, and implementation phases of the project. Read More
Case Study: Agitar Technologies
Agitar provides Java testing solutions to its customers around in the world in various industries. Agitar has been using a network licensing platform since 2004

itil study  | Floating License | ITIL License Management | ITIL License Management Agreement | ITIL License Management Database | ITIL License Management Facility | ITIL License Management Guide | ITIL License Management Policy | ITIL License Management Portal | ITIL License Management Process | ITIL License Management Program | ITIL License Management Server | ITIL License Management Service | ITIL License Management Solutions | ITIL License Management System | ITIL License Management Tools | ITIL License Read More
ITIL Foundation Fasttrack-The Way You Want It!
The case company is rolling out new professional service concepts, addressing the customer need for services fitting the information technology infrastructure

itil study  centrally located team needed ITIL service knowledge and certification before training service development, consulting, and sales. Implement applied the Foundation Fasttrack concept—fast-paced, flexible learning in a familiar environment. Read More
ITIL Service Support Processes in Record Time
To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL

itil study  Group assisted with facilitation, ITIL input, and lean competences and tools. The existing procedures and instructions were combined with ITIL’s different service support areas. Read More
Case Study: Virtu
A rapid growth in production encouraged ready-made food product manufacturer Virtu to invest in a new enterprise resource planning (ERP) system. The ERP

itil study  BPSC,erp software,warehouse management,erp system,system erp,food production,production food,planning production,production planning,enterprise application,process automation,production technology,erp systems,warehouse management system,systems erp Read More
Case Study: Pelephone
Pelephone, Israel’s first mobile provider, found its system for tracking and responding to customers was unable to analyze data at usual levels once the company

itil study   Read More
Case Study: Terumo
Terumo Cardiovascular Systems, global manufacturer and distributor of medical products, has more than 1,500 finished goods, many of which are assembled in one

itil study  supply chain,supply chain analytics,supply chain automation,supply chain benchmarking,supply chain best practices,supply chain certification,supply chain collaboration,supply chain companies Read More
Case Study: Big Lots
Big Lots, the largest closeout retailer in the United States (US), needed a way to manage vendors, and get its products to stores as quickly as possible. The

itil study  supply chain,supply chain management,integrated supply chain management,transportation management,manage your entire supply chain,supply chain management side,supply chain delivers Read More
ITIL and Its Impact in a Multiprovider Environment
The Information Technology Infrastructure Library (ITIL) has become an answer for many IT departments trying to solve their business problems. But many

itil study  that their investment in ITIL has failed to yield the anticipated return on investment (ROI). So what’s the key to maximizing ITIL ROI? First, understanding that the term “ITIL-compliant” has as many meanings as there are outsourcing service providers. Read More
Getting ITIL Done with IT Process Automation
Information Technology Infrastructure Library (ITIL) processes often span multiple systems. However, many organizations operate in department and application

itil study  ITIL Done with IT Process Automation Information Technology Infrastructure Library (ITIL) processes often span multiple systems. However, many organizations operate in department and application silos, with a lack of silo integration inhibiting a process approach. This leaves a significant amount of manual work, resulting in a risk of error, latency, and lack of visibility and reporting. So how can you automate these processes and drive real value? Read More
Case Study: Alltech
Alltech, a multinational biotechnology company providingnatural solutions to the feed and food industries, found itself with a disjointed, IT infrastructure

itil study   Read More
Case Study: Dole
Dole manages a diverse network of global shipping, manufacturing, and sales operations. It needed a system that would enable connectivity with all its global

itil study   Read More
Case Study: Qualcomm
To analyze enterprise application usage throughout the company, Qualcomm’s product development services team required a solution that was more rapid and

itil study  enterprise reporting,qa quality assurance,quality assurance specialist,reporting analytics,bi software,business intelligence solutions,business intelligence tools,cognos business intelligence,data warehousing business,data warehousing concepts,data warehousing data mining,quality assurance program,bi consultant,dashboard reporting,quality assurance manual Read More
Case Study: FiberMark
FiberMark, a producer of specialty fiber products, had a data problem. Even though the company’s enterprise resource planning (ERP) system was managing data

itil study  crm business intelligence,erp integration,erp solution,performance reporting,web erp,baan erp,bi system,bi tools,enterprise reporting,enterprise resource planning erp,erp market,bi software,business intelligence solutions,business intelligence tools,cognos business intelligence Read More

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