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Documents related to » itil single event resolution


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
Study Reveals Top 10 Requirements for Improving Event Resolution in IT. IT White Papers and Other Computer Software to Use In Your Dynamic System Related To Top 10 Requirements for Improving Event Resolution in IT. A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

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5/26/2006 7:55:00 PM

Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management software, which helps companies segment and then distribute the information their customers want to know.

ITIL SINGLE EVENT RESOLUTION: customer relationship management, CRM, knowledge management, KM, service resolution management, SRM, KM software, live assistance, call center agents, customer segmentation, customer service, Pareto’s 80/20 Rule, customer satisfaction, online self-service solutions, live support, customer self-service, help desk operations.
12/12/2007

Single Sign-on (SSO): Truths and Myths
Single Sign-on (SSO): Truths and Myths. Read Solutions and Other Knowledge to Delineate Your Solicitation for Single Sign-on (SSO). Technology products always seem to come out strong, and then wither under intense scrutiny. This was the case with single sign-on (SSO). However, any product driven by strong need will reinvent itself to address the problems it contains. With SSO, a number of myths have now been exploded. Find out why it may be time for you to evaluate SSO for your company. Myth #1: You can’t get true SSO.

ITIL SINGLE EVENT RESOLUTION: Single Sign-on (SSO): Truths and Myths Single Sign-on (SSO): Truths and Myths Source: Imprivata Document Type: White Paper Description: Technology products always seem to come out strong, and then wither under intense scrutiny. This was the case with single sign-on (SSO). However, any product driven by strong need will reinvent itself to address the problems it contains. With SSO, a number of myths have now been exploded. Find out why it may be time for you to evaluate SSO for your company. Myth #1: You
10/5/2007 2:48:00 PM

Sage’s New Year s Resolution: Make 2013 The Year of the Customer » The TEC Blog


ITIL SINGLE EVENT RESOLUTION: Accounting, customer experience, ERP, joe langner, Sage, sage businesscare, sage north america, smb, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
15-02-2013

CDC Software Wins at the Pivotal Auction. Now What?Part One: Event Summary
While Pivotal might have temporarily mitigated its protracted troubles by having the privilege to choose between three potential suitors, the time for some decisive moves is now, given that competitive pressures will not go away, but rather will intensify.

ITIL SINGLE EVENT RESOLUTION: CDC Software Wins at the Pivotal Auction. Now What? Part One: Event Summary CDC Software Wins at the Pivotal Auction. Now What? Part One: Event Summary P.J. Jakovljevic - February 6, 2004 Read Comments Event Summary What had initially looked like the CRM (customer relationship management) market s version of the Oracle-PeopleSoft takeover saga in the ERP (enterprise resource planning) market, seems to have recently had a closure with relatively graceful winners and losers, despite an inevitable slight
2/6/2004

RedPrairie to Spread Across Europe through LIS AcquisitionPart One: Event Summary
A consolidation within the warehouse management systems/ supply chain execution market, which many pundits had long been predicting, but had hardly taken place for various reasons, finally seems to be happening.

ITIL SINGLE EVENT RESOLUTION: RedPrairie to Spread Across Europe through LIS Acquisition Part One: Event Summary RedPrairie to Spread Across Europe through LIS Acquisition Part One: Event Summary P.J. Jakovljevic - April 28, 2004 Read Comments Event Summary The long predicted consolidation within the warehouse management systems/ supply chain execution (WMS/ SCE) market finally seems to be happening. However, it has started by an unexpected route. Instead of a direct intra-market consolidation, some public SCE/WMS vendors and smaller,
4/28/2004

Event: TEC s Aleksey Osintsev to Speak at Glovia Event » The TEC Blog


ITIL SINGLE EVENT RESOLUTION: ERP market, Glovia Customer Event, glovia ERP, glovia G2, TEC methodology, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
14-02-2013

Microsoft to Add Encore Functionality to MBS Great Plains 8.0Part One: Event Summary
By adding nonprofit and public sector accounting capabilities to the forthcoming MBS Great Plains 8.0 release via acquiring a former independent software vendor (ISV) partner Encore Business Solutions, Microsoft Business Solutions (MBS) may find a way to counteract its archrival Best Software's superiority in the target market.

ITIL SINGLE EVENT RESOLUTION: accounting best software, accounting software, accounting software comparison, accounting software packages, accounting software programs, accounting software review, accounting software reviews, accounting software solutions, accounting system software, best accounting software, best accounting software small business, best small business accounting software, business accounting software, great plain accounting software, great plains accounting software, great plains accounting system, greatplains, mbs software, microsoft accounting software, microsoft business accounting, microsoft business .
7/8/2004

The Importance of a Single Platform for Data Integration and Quality Management
Rising data volume is not the only reason companies are concerned with issues of data integration and data quality. The growing numbers of disparate systems that produce and distribute data add to the complexity. But in many companies, data quality management has not kept pace with the growth of data integration projects, and its use is immature. Find out how moving toward a single data services architecture can help.

ITIL SINGLE EVENT RESOLUTION: The Importance of a Single Platform for Data Integration and Quality Management The Importance of a Single Platform for Data Integration and Quality Management Source: SAP Document Type: White Paper Description: Rising data volume is not the only reason companies are concerned with issues of data integration and data quality. The growing numbers of disparate systems that produce and distribute data add to the complexity. But in many companies, data quality management has not kept pace with the growth of
6/9/2009 2:43:00 PM

SoftBrands to Institute Fourth Shift for SAP Business One Manufacturing Work-PlanPart One: Event Summary
As the contest for the lower-end of the market intensifies, SAP is further honing a twofold strategy of promulgating its mySAP All-in-One vertical offerings for the higher-end of the mid-market, while offering the SAP Business One product to appeal to smaller enterprises with less complex processes. SoftBrands comes to help with its Fourth Shift product to bolster long-missing manufacturing capabilities of SAP Business One, but the benefits should go both ways, once the integration materializes.

ITIL SINGLE EVENT RESOLUTION: SoftBrands to Institute Fourth Shift for SAP Business One Manufacturing Work-Plan Part One: Event Summary SoftBrands to Institute Fourth Shift for SAP Business One Manufacturing Work-Plan Part One: Event Summary P.J. Jakovljevic - May 7, 2004 Read Comments Event Summary At the National Manufacturing Week ( NMW ) event, held February 23-26, 2004 in Chicago, Illinois (US), SAP AG (NYSE: SAP), the leading provider of enterprise applications, announced the availability of new industry-specific solutions for
5/7/2004

Microsoft Analyst Event Part Three: What Else Can Dynamics Do, and What’s Next? » The TEC Blog
Microsoft Analyst Event Part Three: What Else Can Dynamics Do, and What’s Next? » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software

ITIL SINGLE EVENT RESOLUTION: bi, CRM, ERP, fae12, Microsoft Analyst Event, microsoft dynamics, microsoft dynamics ax, PowerPivot, powerview, social, sql server, ssas, surface, windows 8, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
04-01-2013


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