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Learning Management Suite (LMS)
These are tools for managing, creating, scheduling training or learning in your organization. The terminology varies from vendor to vendor. Learning management systems (LMS) typically help to ma...
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Documents related to » itil license management agreement


Vulnerability Management Buyer’s Checklist
Choosing a solution for vulnerability management (VM) is a critical step toward protecting your organization’s network and data. Without proven, automated

itil license management agreement  as COBIT, ISO and ITIL. Controls are the building blocks for compliance policies, which are collections of controls pertaining to one or more technologies in your environment. Each control in the policy includes a statement of how the technology- specific item should be implemented, and one or more checks performed by the solution to validate the control. Look to select a solution that supports all these factors. Can the solution support existing policies? Verify that the VM solution you select includes Read More...
Case Study: Agitar Technologies
Agitar provides Java testing solutions to its customers around in the world in various industries. Agitar has been using a network licensing platform since 2004

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Minimizing the Total Cost of Technical Support for Enterprise Applications
Many organizations don’t follow formalized processes for technical support evaluation. However, technical support is a vital component of any enterprise

itil license management agreement  risk by adopting an ITIL methodology (or similar) in order to minimize confusion when downtime occurs and increase speed to uptime when something of this nature arises. TEC''s Enterprise Resource Planning (ERP) Evaluation Center Read More...
Case Study: Fair Isaac Corporation
Fair Isaac Corporation’s FICO scores@the global industry standard for objective, profitable risk assessment@are the most widely used consumer credit scores in

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Peregrine Exits Quiet Period Making Noise
Emerging from the quiet period after announcing its merger with Harbinger, Peregrine makes up for lost time with a trio of announcements related to its asset

itil license management agreement  Exits Quiet Period Making Noise Peregrine Exits Quiet Period Making Noise D. Geller - June 26, 2000 Event Summary Peregrine Systems made some key moves to consolidate its strengths in asset management. First, it entered into a partnership with Motive Communications. Motive specializes in augmenting and bypassing help desk personnel by providing tools that allow individuals with IT problems to diagnose and repair their own desktop machines. Peregrine will license a version of MotiveNet Server. Read More...
Configuration and Change Management for IT Compliance and Risk Management
To keep your IT infrastructure healthy, strong operational processes are essential to managing changes—both planned and unexpected. A streamlined, integrated

itil license management agreement   Read More...
Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management

itil license management agreement  customer relationship management,CRM,knowledge management,KM,service resolution management,SRM,KM software,live assistance,call center agents,customer segmentation,customer service,Pareto’s 80/20 Rule,customer satisfaction,online self-service solutions,live support Read More...
Top Content Management Solutions Compared
Use TEC sContent Management Evaluation Center* to get a detailed comparison of content management solutions based on your priorities.

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Intelligent Workload Management
Computing infrastructure today though versatile must be used wisely. Intelligent workload management (IWM) allows for efficient consumption of computing

itil license management agreement  IT Management,IT Budgeting,Cost Control,Risk Management,security,best practices,e-commerce,cloud computing,it risk management,risk management tools,security risk management,business risk management,risk management plan,risk management system,enterprise risk management Read More...
Case Study: SAP and Marketing Management
By upgrading to the latest release of the SAP customer relationship management (CRM) application as part of its CRM Clear Vision Program, SAP AG transformed the

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Performance Management-What the Mid-market Can Learn from Large Enterprises
Performance management allows companies to align business activity with corporate objectives. This research examines the different levels of business

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Selecting Enterprise Asset Management (EAM) for Design, Operate, Maintain
Design-operate-maintain is an approach to asset management designed to maximize value over the entire asset lifecycle—from asset planning and design through

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Capitalizing on Advanced Inventory Management
Today’s distributors have an opportunity to drive performance to new levels by investing in advanced inventory management. These companies can expect to

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10 Principles for Knowledge Management Success
Knowledge management (KM) can mean different things to an organization depending upon the nature of the initiative. KM is not a technology or set of

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