X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 itil keywords tactical event resolution

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Supply Chain Event Management Software Evaluation Report

Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities. 

Evaluate Now

Documents related to » itil keywords tactical event resolution

Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

itil keywords tactical event resolution  of Event Entity | ITIL Keywords Tactical Event Resolution | ITIL Automated Event Notification | Read More

AribaLIVE 2012: What Was Jolly Good (and What Could Improve) - Part 1


A recent blog post talked about my attendance of the AribaLIVE 2012 user event and outlined the main premise of the event: Ariba has become a public cloud commerce network provider first and foremost, while also offering additional related spend management software as required. The vendor is striving to become a business-to-business (B2B) commerce version of Amazon.com and eBay to enable painless

itil keywords tactical event resolution   Read More

Encompix--Thriving on Encompassing Complexity Part One: Event Summary


If Encompix has for any reason deliberately maintained its ETO-oriented (engineer-to-order) enterprise resource planning system as one of the best-kept secrets in the complex manufacturing mid-market, it has certainly succeeded so far. However, given a certain number of viable solutions from more renowned and visible (even if not that focused) vendors, the company will have to spread the word much more aggressively from now on.

itil keywords tactical event resolution  assemble to order,build to order,business erp small software,configure to order,configure to order software,custom manufacturing software,encompix eto,engineer to order,engineer to order erp,engineer to order manufacturing,engineer to order process,engineer to order software,enterprise resource management software,enterprise resource planning software,enterprise resource planning software company Read More

Rewrite or Wrap-Around Old Software? Part One: Event Summary


Product architecture is going to do much more than simply provide the technical functionality, the user interface (UI)/presentation, and the platform support. It is going to determine whether a product is going to endure, whether it will scale to a large number of users, and whether it will be able to incorporate emerging technologies, all in order to accommodate increasingly evolving user requirements.

itil keywords tactical event resolution  Enterprise resource planning,enterprise resource planning software,enterprise resource planning implementation,web based erp,web erp,define erp,enterprise resource planning erp,erp,erp advantages,erp application,erp applications,erp best practices,erp business,erp business process,erp change management Read More

Supply Chain Event Management Software Evaluation Report


Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities.

itil keywords tactical event resolution   Read More

JBoss Enterprise BRMS Compared to IBM Operational Decision Manager and IBM Business Process Manager Standard


The combination of business rules management systems (BRMS), complex event processing (CEP), and business process management (BPM) allows companies to create business solutions with less variability, improved accuracy, and greater environmental awareness. This competitive brief presents a mix of similarities and differences between JBoss Enterprise BRMS and the combined IBM Operational Decision Manager and IBM Business Process Manager Standard software.

itil keywords tactical event resolution  business rules management system, BRMS, CEP, complex event processing, business process management, JBoss Enterprise BRMS, IBM Operational Decision Manager, IBM Business Process Manager Read More

SoftBrands to Institute Fourth Shift for SAP Business One Manufacturing Work-Plan Part One: Event Summary


As the contest for the lower-end of the market intensifies, SAP is further honing a twofold strategy of promulgating its mySAP All-in-One vertical offerings for the higher-end of the mid-market, while offering the SAP Business One product to appeal to smaller enterprises with less complex processes. SoftBrands comes to help with its Fourth Shift product to bolster long-missing manufacturing capabilities of SAP Business One, but the benefits should go both ways, once the integration materializes.

itil keywords tactical event resolution  erp small business,erp software for manufacturing,erp solutions,erp solutions for small business,erp solutions provider,erp supply chain,erp system,erp system for manufacturing,erp systems,erp systems comparison,examples of enterprise resource planning,fidelio software,fourth shift manufacturing,fourth shift mrp,fourth shift software Read More

How ITIL-based IT Help Desk Can Help Small and Medium Businesses


Information Technology Infrastructure Library (ITIL) is a framework of best practices to manage IT operations and services, with the main objective of aligning business and IT. Because there is no mandate that companies implement all framework specifications, small and midsize businesses (SMBs) need to have a cost-savings approach to ITIL implementation, so they can adopt the right features of ITIL. Learn how.

itil keywords tactical event resolution  a cost-savings approach to ITIL implementation, so they can adopt the right features of ITIL. Learn how. Read More

Inovis Delves into PIM by Snatching QRS Part One: Event Notes


The termination of QRS' merger with JDA Software opened a window of opportunity for business commerce automation provider Inovis to acquire QRS, indicating a potential shift in its traditional strategy of B2B e-commerce connectivity (i.e., to drive its offerings well behind the enterprise firewalls).

itil keywords tactical event resolution  best pim,data information management,data management software,document information management,essentialpim,information management product,master data management,pim program,pim solution,pim solutions,pim windows,product data management,product data management software,product information management,product information management data hub Read More

Test Language - Introduction to Keyword-Driven Testing


Test language is a dictionary of keywords that helps testers communicate with one another and with other subject-matter experts. The keywords replace common English as the testing basis and create an approach called keyword-driven testing (KDT). KDT can be used to improve communication between testers, avoid inconsistency in test documents, and serve as the infrastructure for test automation. Download this white paper to learn more.

itil keywords tactical event resolution  Language - Introduction to Keyword-Driven Testing Test language is a dictionary of keywords that helps testers communicate with one another and with other subject-matter experts. The keywords replace common English as the testing basis and create an approach called keyword-driven testing (KDT). KDT can be used to improve communication between testers, avoid inconsistency in test documents, and serve as the infrastructure for test automation. Download this white paper to learn more. Read More

Merging Tactical and Strategic Information to Perfect the Customer Interaction Experience


Industry observations indicate that few enterprises have been successful in implementing seamless networks to provide consistently updated customer information across multiple channels of access, including data stored and used within and outside contact center applications. There are several reasons for this lack of success—in particular the method by which these multichannel contact centers were developed in the first place.

itil keywords tactical event resolution   Read More

Why Monitor Your Competitors and Track Keywords?


Does Google keep an eye on Microsoft? Does Microsoft keep an eye on Apple? The answer, of course, is “yes.” Why does it matter what the other guy is up to? Because in business, you’re not operating in a vacuum—the turf is competitive and ever changing. Not only do you need to know what your competitor is doing, but also what it’s using when it comes to online marketing and search engine optimization (SEO). Learn more.

itil keywords tactical event resolution   Read More

Zero Contact Resolution: How to Keep Customers and Build Great Brands


For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain a useful metric for assessing how well contact centers handle incoming requests from customers, they do not provide an accurate view of how well your company is treating your customers. In fact, they may even be misleading.

itil keywords tactical event resolution   Read More

ITIL Service Support Processes in Record Time


To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL) service support processes. During the process, Implement Consulting Group assisted with facilitation, ITIL input, and lean competences and tools. The existing procedures and instructions were combined with ITIL’s different service support areas.

itil keywords tactical event resolution  Group assisted with facilitation, ITIL input, and lean competences and tools. The existing procedures and instructions were combined with ITIL’s different service support areas. Read More

Microsoft Business Network (MBN)--Coming of Age? Part One: Event Summary


While the Microsoft Business Network (MBN) product is worth considering for a number of compelling reasons, it will take some immense doing before it becomes a retailers' equivalent of what the Sabre reservation system means to airline agents.

itil keywords tactical event resolution  business software,business solution,dynamics crm,dynamics erp,dynamics gp,dynamics nav,frx software,great plain,great plains accounting,microsoft erp,microsoft erp solutions,microsoft frx,microsoft great plains,microsoft great plains business solutions,microsoft great plains software Read More