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 itil keywords tactical event resolution

Browse RFP templates

Visit the TEC store for RFP templates that can save you weeks and months of requirements gathering, and help ensure the succes of your software selection project.

Browse Now
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Supply Chain Event Management Software Evaluation Report

Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities. 

Evaluate Now

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Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

itil keywords tactical event resolution  of Event Entity | ITIL Keywords Tactical Event Resolution | ITIL Automated Event Notification | Read More

Not All Acquisitions Happen: JDA and QRS Part One: Event and Market Impact


Recent QRS' announcement that it has terminated its agreement to merge with JDA Software, while, in a separate announcement, it stated that it will be acquired by Inovis for a $16 million (USD) higher price, might have more ramifications for JDA than merely an "unrequited love".

itil keywords tactical event resolution  enterprise retail software,inventory management system,retail software solutions,retail software system,retail software systems,retail system,retail systems,inovis,inovis software,jda software,jda software company,jda software group,jda software inc,jda software jobs,jda software manugistics Read More

Some Belated Insights from, well, Deltek Insight 2010 - Part 2


Part 1 of this blog series started with me lamenting my inability to attend the Deltek Insight 2010 conference. However, I recently had an in-depth post-event recap instead with Deltek’s in-the-know staff members. What then followed in Part 1 were descriptions of the major developments that transpired at Deltek Insight 2010 in terms of already released products and those

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AribaLIVE 2012: What Was Jolly Good (and What Could Improve) - Part 1


A recent blog post talked about my attendance of the AribaLIVE 2012 user event and outlined the main premise of the event: Ariba has become a public cloud commerce network provider first and foremost, while also offering additional related spend management software as required. The vendor is striving to become a business-to-business (B2B) commerce version of Amazon.com and eBay to enable painless

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ITIL and Its Impact in a Multiprovider Environment


The Information Technology Infrastructure Library (ITIL) has become an answer for many IT departments trying to solve their business problems. But many organizations find that their investment in ITIL has failed to yield the anticipated return on investment (ROI). So what’s the key to maximizing ITIL ROI? First, understanding that the term “ITIL-compliant” has as many meanings as there are outsourcing service providers.

itil keywords tactical event resolution  that their investment in ITIL has failed to yield the anticipated return on investment (ROI). So what’s the key to maximizing ITIL ROI? First, understanding that the term “ITIL-compliant” has as many meanings as there are outsourcing service providers. Read More

Oracle OpenWorld 2013-60,000 Attendees Minus 1


A Technology Event Like No Other This year’s Oracle OpenWorld was truly an impressive event. The sheer scale of the event parallels that of Oracle itself. Mark Hurd, President of Oracle, stated that with 60,000 attendees, OpenWorld 2013 was the largest single technology event ever. OpenWorld is now so large that the City of San Francisco finally agreed to completely close off Howard Street

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Measuring the ROI of Internal ITIL Investments


The Information Technology Infrastructure Library (ITIL) provides a common process framework for driving service quality improvements and cost reductions. That’s why organizations must ensure they clearly understand the objectives of their ITIL implementations, while implementing robust governance processes to measure and report progress—or else risk implementations that fail to live up to stakeholder expectations.

itil keywords tactical event resolution  the ROI of Internal ITIL Investments The Information Technology Infrastructure Library (ITIL) provides a common process framework for driving service quality improvements and cost reductions. That’s why organizations must ensure they clearly understand the objectives of their ITIL implementations, while implementing robust governance processes to measure and report progress—or else risk implementations that fail to live up to stakeholder expectations. Read More

TEC Moderates World’s Top Enterprise Software Event, 8th ERP Vendor Shootout


Technology Evaluation Centers (TEC), the leading online resource for enterprise software decision makers, is proud to announce that it will be moderating the 8th ERP Vendor Shootout this coming October 16 and 17, 2010, in Dallas, Texas (US). The event is hosted by the value-added reseller (VAR) community and is geared toward IT decision makers with manufacturing, distribution, or project-oriented requirements looking to upgrade or replace their enterprise software systems.

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The Many Faces of PLM Part One: Event Summary


Product Lifecycle Management (PLM) software solutions, like many of the application suites that have come before it, are a collection of different offerings that serve a common theme and contribute to overlapping value propositions. Like previous application suites, there is strategic value in approaching PLM as a set of inter-related requirements as opposed to just a collection of function-specific requirements. This is a report on the observations from the 2003 Product Development Manager’s Association (PDMA) Conference.

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Info360 - the Information Management Event of the Year -- March 21-24 in Washington, DC


Learn how at the info360 Conference and Expo, March 21-24 in Washington, DC.

itil keywords tactical event resolution  info360 information management event year march 21 24 washington dc,info360,information,management,event,year,march,washington,dc,information management event year march 21 24 washington dc,info360 management event year march 21 24 washington dc,info360 information event year march 21 24 washington dc,info360 information management year march 21 24 washington dc. Read More

RedPrairie to Spread Across Europe through LIS Acquisition Part One: Event Summary


A consolidation within the warehouse management systems/ supply chain execution market, which many pundits had long been predicting, but had hardly taken place for various reasons, finally seems to be happening.

itil keywords tactical event resolution  customer management system,distribution centers,distribution management system,distribution warehouse,distribution warehousing,erp management system,erp software,erp software system,erp software systems,erp wms,fulfillment,fulfillment center,fulfilment,global logistics,global supply chain management Read More

Case Study: ServiceMax Helps Kinetico Cut Work Order Resolution Time in Half


Kinetico, a global leader in engineering and manufacturing water treatment systems, was using spreadsheets to schedule and track their technician partners and used e-mail to assign work orders and to debrief. As Kinetico grew, it was missing deadlines and had little insight or metrics related to service performance. See how the ServiceMax put field service back in the hands of its partners and succeed in their service operations.

itil keywords tactical event resolution  FSM software,field service software,FSM cloud-based solution,ServiceMax,ServiceMax cloud solution,FSM automation,field service work order automation,field service scheduling automation,Kinetico Read More

Why Monitor Your Competitors and Track Keywords?


Does Google keep an eye on Microsoft? Does Microsoft keep an eye on Apple? The answer, of course, is “yes.” Why does it matter what the other guy is up to? Because in business, you’re not operating in a vacuum—the turf is competitive and ever changing. Not only do you need to know what your competitor is doing, but also what it’s using when it comes to online marketing and search engine optimization (SEO). Learn more.

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Experience Montreal While at the TEC Vendor Challenge


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Epicor's Mid-Market Pitch Becomes Higher For (One) Scala Part One: Event Summary


One should imagine Epicor has carefully thought out the rationale for the recent acquisition of its European counterpart Scala. The merger seems to have much of a strategic merit as opposed to a knee-jerk, ‘me too’ impulse owing to the ongoing consolidation craze in the market.

itil keywords tactical event resolution  epicor,epicor erp,epicor erp software,epicor scala,epicor software,epicor supplement,epicore,epicore erp,epicore software,iscala,iscala software,scala,scala business solutions,scala epicor,scala erp Read More