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Documents related to » itil integrating event resolution


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

itil integrating event resolution  Resolution Include Biases | ITIL Integrating Event Resolution | ITIL Event Resolution Dependent | ITIL Rate IT Event Resolution | ITIL Highest-Resolution Model | ITIL Meeting Event Resolution | ITIL Detect Individual Events | ITIL Single-event Resolution | ITIL Just-in-time Event Resolution | ITIL Event Resolution Imaging | ITIL Technology Event Resolution | ITIL Event Resolution Imaging Learning | ITIL Event Resolution Quality | ITIL Confidential Resolution Process | ITIL Event-Resolution Efficiency | IT Read More
Reducing Operational Risk of IT Service in Finance
An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised by the Basel Committee''s New

itil integrating event resolution  Technology Infrastructure Library , ITIL , Information Technology , ITSM Framework , Management Information Systems . Implications for CIOs of the New Basel Accord Key Concepts Discussed Impact of Basel II on IT system services. Reducing operational risk through quality management. Quantifying and measuring risk with Six Sigma. Providing an IT risk scorecard. ContentsKey Concepts Discussed Contents Version 2.1: August 2002 (Revised March 2003) About this Document Management Summary Introduction Factors Af Read More
Maximizing Customer Intimacy by Integrating Data
Retail departments enticed by software which promises to make them better and more accurate often fail to consider that they will need constant input and output

itil integrating event resolution  Customer Intimacy by Integrating Data Retail departments enticed by software which promises to make them better and more accurate often fail to consider that they will need constant input and output of data in order for the software to work effectively. To improve the customer experience, a retail organization needs to fashion itself into an integrated enterprise that relies on a single database. But how? Read More
Big Data News: TIBCO and Teradata Join Forces to Address Real-time Event Streams
What do you get when you mix the efforts of TIBCO, a provider of analytics and event-processing software, and Teradata, a provider of enterprise data warehouse

itil integrating event resolution   Read More
Integrating Lean Practices and ERP
Many organizations are undertaking some form of lean initiative, but if one were to ask one hundred different people, one would probably different explanations

itil integrating event resolution   Read More
ITIL Foundation Fasttrack-The Way You Want It!
The case company is rolling out new professional service concepts, addressing the customer need for services fitting the information technology infrastructure

itil integrating event resolution  centrally located team needed ITIL service knowledge and certification before training service development, consulting, and sales. Implement applied the Foundation Fasttrack concept—fast-paced, flexible learning in a familiar environment. Read More
Microsoft Keeps on Rounding up Its Business Solutions Part One: Event Summary
While the recent initiatives by Microsoft Business Solutions to piecemeal bolster its product lines'' SCM capabilities should benefit users, a lot more cohesive

itil integrating event resolution  Keeps on Rounding up Its Business Solutions Part One: Event Summary Event Summary At the beginning of October, during the annual conference of the American Production and Inventory Control Society , APICS 2003 , in addition to Microsoft Corporation ''s (NASDAQ: MSFT) initiative to avail a majority of its Microsoft Business Solutions (MBS) division''s enterprise resource planning (ERP) offerings with long needed pieces of product lifecycle management (PLM) functionality through an extension of the ex Read More
Integrating Fax and E-mail: An Overview of Exchange, Active Directory, and Group Policy Fax Solutions
When you decide to implement a new fax software solution, you should review how the solution will be implemented and managed, as well as its ability to grow

itil integrating event resolution   Read More
GXS Acquires HAHT Commerce for More Synchronized Retail B2B Data Part One: Event Summary
GXS, a business to business e-commerce pioneer, announced its acquisition of channel management specialist HAHT Commerce. However, despite a good complementary

itil integrating event resolution  about ecommerce,b2b ecommerce software,b2c ecommerce,best ecommerce,best ecommerce software,best ecommerce solution,business ecommerce solution,business to business ecommerce,compare ecommerce,complete ecommerce,define ecommerce,easy ecommerce,ecommerce,ecommerce advantages,ecommerce application Read More
Integrating Web Messaging into the Enterprise Middleware Layer
The rapid development and adoption of real-time, push-based Web technologies is driving requirements for many more real-time data applications running within

itil integrating event resolution  Streaming technology,messaging middleware appliances,real-time data,Web Messaging,Solace,mobile Read More
CDC Software Wins at the Pivotal Auction. Now What? Part One: Event Summary
While Pivotal might have temporarily mitigated its protracted troubles by having the privilege to choose between three potential suitors, the time for some

itil integrating event resolution  Software Wins at the Pivotal Auction. Now What? Part One: Event Summary Event Summary What had initially looked like the CRM (customer relationship management) market''s version of the Oracle-PeopleSoft takeover saga in the ERP (enterprise resource planning) market, seems to have recently had a closure with relatively graceful winners and losers, despite an inevitable slight dose of drama, twists and turns, and playing hard to get throughout the process. Namely, on December 8, Pivotal Corporation Read More
The Case for Service-oriented Monitoring as the First Step of an ITIL Initiative
The IT Infrastructure Library (ITIL) provides a comprehensive and consistent set of best practices for IT service management (ITSM), promoting a quality

itil integrating event resolution  First Step of an ITIL Initiative The IT Infrastructure Library (ITIL) provides a comprehensive and consistent set of best practices for IT service management (ITSM), promoting a quality approach to achieving business efficiency in the use of information systems. The key paradigm shift that ITIL s ITSM best-practices taxonomy seeks to achieve is the movement away from management of silos, towards management of services spanning multiple silos. Read More
Getting ITIL Done with IT Process Automation
Information Technology Infrastructure Library (ITIL) processes often span multiple systems. However, many organizations operate in department and application

itil integrating event resolution  ITIL Done with IT Process Automation Information Technology Infrastructure Library (ITIL) processes often span multiple systems. However, many organizations operate in department and application silos, with a lack of silo integration inhibiting a process approach. This leaves a significant amount of manual work, resulting in a risk of error, latency, and lack of visibility and reporting. So how can you automate these processes and drive real value? Read More
How to Get ITIL Done-Implementing ITIL and Making It a Reality
In our lifetime, we have witnessed IT evolve from a limited service function into a critical core competency. Stepping out of the shadows and into the limelight

itil integrating event resolution  to Get ITIL Done-Implementing ITIL and Making It a Reality In our lifetime, we have witnessed IT evolve from a limited service function into a critical core competency. Stepping out of the shadows and into the limelight has created new challenges for IT, however. Fortunately, the Information Technology Infrastructure Library (ITIL) provides a common framework for all IT activities. But experience shows that ITIL initiatives still tend to stumble for a variety of reasons. Read More
Euromadi: Integrating BPM and ECM
Euromadi was looking to automate its business processes and increase effectiveness. With hundreds of suppliers all over the world, it needed a system that could

itil integrating event resolution  Integrating BPM and ECM Euromadi was looking to automate its business processes and increase effectiveness. With hundreds of suppliers all over the world, it needed a system that could help manage the relationships of more than 220 associate companies. By integrating business process management (BPM) with an enterprise content management (ECM) system, Euromadi has increased productivity and reduced data input and maintenance by 30 percent. Read More

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