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CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » itil improving event resolution


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

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Improving Business Efficiency with Digital Dashboards
As more business processes exist in an electronic universe, the need to manage the IT services that enable these processes increases. Business service

itil improving event resolution  Information Technology Infrastructure Library Itil | Information Technology Innovation | Information Technology Issues | Information Technology Management | Information Technology Management | Information Technology Newsletter | Information Technology Operations | Information Technology Organization | Information Technology Outsourcing | Information Technology Planning | Information Technology Position | Information Technology Process | Information Technology Processes | Information Technology Read More...
Improving Profitability and Processes in Returns Management
Tellabs is a $1.3 billion (US) corporation that designs, manufactures, markets, and services optical networking, broadband access and voice quality enhancement.

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Case Study: ServiceMax Helps Kinetico Cut Work Order Resolution Time in Half
Kinetico, a global leader in engineering and manufacturing water treatment systems, was using spreadsheets to schedule and track their technician partners and

itil improving event resolution  FSM software,field service software,FSM cloud-based solution,ServiceMax,ServiceMax cloud solution,FSM automation,field service work order automation,field service scheduling automation,Kinetico Read More...
TEC Presents Software Evaluation Methodology at Gartner''s Small Business Vision Event in Toronto
According to Gartner, 70 percent of IT projects fail or fall short of expectations. With the SMB market spending over $400 billion (USD) annually, event

itil improving event resolution   Read More...
Improving Supply-Chain Resilience with webSCOR.com
This paper presents a case study from HP''s Inkjet Supplies Business. It demonstrates how the combination of optimization and SCOR-based dynamic simulation

itil improving event resolution   Read More...
Big Data News: TIBCO and Teradata Join Forces to Address Real-time Event Streams
What do you get when you mix the efforts of TIBCO, a provider of analytics and event-processing software, and Teradata, a provider of enterprise data warehouse

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How to Get ITIL Done-Implementing ITIL and Making It a Reality
In our lifetime, we have witnessed IT evolve from a limited service function into a critical core competency. Stepping out of the shadows and into the limelight

itil improving event resolution  to Get ITIL Done-Implementing ITIL and Making It a Reality In our lifetime, we have witnessed IT evolve from a limited service function into a critical core competency. Stepping out of the shadows and into the limelight has created new challenges for IT, however. Fortunately, the Information Technology Infrastructure Library (ITIL) provides a common framework for all IT activities. But experience shows that ITIL initiatives still tend to stumble for a variety of reasons. Read More...
ERP in Complex Manufacturing: Improving Collaboration and Visibility
Complex manufacturers face many challenges made even more difficult by the complexity of their products and manufacturing process. See how best-in-class

itil improving event resolution  in Complex Manufacturing: Improving Collaboration and Visibility Complex manufacturers face many challenges made even more difficult by the complexity of their products and manufacturing process. See how best-in-class manufacturers are creating a collaborative environment to integrate functionality to produce quality, speed, and agility, providing visibility from product design, to quality control and customer service, leading to more profitable business and greater customer satisfaction. Read More...
Improving Employee Engagement to Drive Business Performance
Given the significant impact that an engaged workforce has on business performance and the bottom-line, improving employee engagement has become a top priority

itil improving event resolution  Employee Engagement to Drive Business Performance Given the significant impact that an engaged workforce has on business performance and the bottom-line, improving employee engagement has become a top priority for leading companies. See how organizations that embrace employee engagement, supported by a single, integrated talent management software platform, are reaping the rewards in terms of improved business performance and ultimately increasing their shareholder value. Read More...
Fonolo for the Financial Industry: Reducing Call Center Costs While Improving the Customer Experience
As a company in the financial sector, you place extremely high demands on your call center. The complicated and sensitive nature of the calls requires an agent

itil improving event resolution  for the Financial Industry: Reducing Call Center Costs While Improving the Customer Experience As a company in the financial sector, you place extremely high demands on your call center. The complicated and sensitive nature of the calls requires an agent who is highly trained and experienced. This leads to a high cost per call. At the same time, sacrificing caller satisfaction is not an option. This creates a tough challenge: How do you decrease the cost per call, while improving the customer Read More...
Improving the Flexibility of Learning Management to Expand its Reach and Meet Corporate Training Objectives
Tenaris, an organization operating in the steel and energy industries, faced a number of business challenges, including managing the complete spectrum of

itil improving event resolution  SumTotal Systems,SumTotal Learning,learning management,learning management solution,learning management system,online learning,learning management system comparison,learning management systems,online learning management system,learning management system open source,learning management system lms,lms learning management system,what is a learning management system,learning management system definition,best learning management system Read More...
The Miracle in Detroit: Putting the ROI into ITIL
IT managers understand the difficulty of demonstrating returns on investment for technology projects. The issue is particularly acute for large multiphase

itil improving event resolution  Putting the ROI into ITIL IT managers understand the difficulty of demonstrating returns on investment for technology projects. The issue is particularly acute for large multiphase deployments, such as IT infrastructure library (ITIL) implementations: massive projects which are hard to sell to management, and which promise returns many years in the future—after significant investment. So how do you get management to buy into your vision? Read More...
The Importance of Software Training: Save Money While Improving Workplace Morale
“Computer rage” is inevitable and costs millions of dollars annually in lost payroll and productivity. Reducing computer rage means investing in employee

itil improving event resolution  Importance of Software Training: Save Money While Improving Workplace Morale Provide software training - redefined as goal-oriented software instruction and customization - to reduce frustration and help you save money, gain time, and win new business. Source : Efficient Office Computing Resources Related to The Importance of Software Training: Save Money While Improving Workplace Morale : Computer Rage (Wikipedia) The Importance of Software Training: Save Money While Improving Workplace Morale Read More...

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