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Documents related to » itil improve event resolution


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

itil improve event resolution  Fast Event Resolution | ITIL Improve Event Resolution | ITIL Event Resolution Process | ITIL Probabilistic Event Resolution | ITIL Improving Event Resolution | ITIL Automating Event Resolution | ITIL Event Resolution Invention | ITIL Optimization of Event Resolution | ITIL System Supported Optimization | ITIL Event Processing | ITIL Corresponding Resolution Event | ITIL Tactical Event Resolution | ITIL Event Resolution Step | ITIL Event Resolution Include Biases | ITIL Integrating Event Resolution | ITIL Read More
Improving Business Efficiency with Digital Dashboards
As more business processes exist in an electronic universe, the need to manage the IT services that enable these processes increases. Business service

itil improve event resolution  Information Technology Infrastructure Library Itil | Information Technology Innovation | Information Technology Issues | Information Technology Management | Information Technology Management | Information Technology Newsletter | Information Technology Operations | Information Technology Organization | Information Technology Outsourcing | Information Technology Planning | Information Technology Position | Information Technology Process | Information Technology Processes | Information Technology Read More
ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations
IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To

itil improve event resolution  v3. HP Solutions Value/Benefit ITIL v3 Strategy HP Project and Portfolio Management Center Optimize service strategy and IT portfolio management Manage business demand for new projects Manage programs and projects from service design to service operations Service strategy Service design HP SOA Center Improve cross-IT collaboration and enterprise control through governance applications and a system of record Manage the contract between consumer and providers Enable reuse of existing investments in SOA and Read More
Mondial Assistance Group Shares Best Processes to Improve Quality, Efficiency
Mondial Assistance Group relies on efficient sharing of best practices across business units to provide superior customer service to clients worldwide. By

itil improve event resolution  Assistance Group Shares Best Processes to Improve Quality, Efficiency Mondial Assistance Group relies on efficient sharing of best practices across business units to provide superior customer service to clients worldwide. By choosing Lombardi Blueprint from IBM to execute the ''SOKE'' process improvement program, Mondial discovered inefficiencies, managed sharing processes, and improved collaboration across the organization. See how this led to high cost savings and improved client services. Read More
Sales: Maximize Profitability, Improve Performance, and Deliver Customer Value
Effective sales organizations do more than just meet revenue goals. They find new ways to achieve their goals while ensuring their sales professionals maintain

itil improve event resolution  Maximize Profitability, Improve Performance, and Deliver Customer Value Effective sales organizations do more than just meet revenue goals. They find new ways to achieve their goals while ensuring their sales professionals maintain focus on activities that foster profitable customer relationships. Learn how a customer relationship management (CRM) solution can help your sales force acquire and cultivate profitable customer relationships, use their time efficiently, and achieve top performance. Read More
The Application of Business Intelligence to Improve Decision Making in Retail
Analytics has moved from the specialty of a dedicated few to a necessity for groups of business professionals to do their job. This white paper considers the

itil improve event resolution  Application of Business Intelligence to Improve Decision Making in Retail Analytics has moved from the specialty of a dedicated few to a necessity for groups of business professionals to do their job. This white paper considers the use of analytics and business intelligence (BI) for improving decision making in the retail industry. It also examines the benefits of prebuilt analytic applications for achieving this objective across functions in a retail organization. Read More
10 Facts about Intelligent Virtual Assistants and How They Improve the Customer Experience
Have you ever thought about what goes into designing and optimizing an intelligent virtual assistant? Or how an avatar can create an even better customer

itil improve event resolution  Facts about Intelligent Virtual Assistants and How They Improve the Customer Experience Have you ever thought about what goes into designing and optimizing an intelligent virtual assistant? Or how an avatar can create an even better customer experience? Read this guide to uncover the mysteries of virtual assistant design and selection, and get insight into the latest research on the best interactive models and how to use virtual assistants to drive online sales, service, and product education. Read More
Three Ways to Improve Employee Engagement and Productivity with Social Business Media
The surge in social media use and younger people moving into positions once held by baby boomers are transforming today’s workplace, creating both challenges

itil improve event resolution  Ways to Improve Employee Engagement and Productivity with Social Business Media The surge in social media use and younger people moving into positions once held by baby boomers are transforming today’s workplace, creating both challenges and opportunities for companies trying to keep employees happy and businesses healthy. This white paper looks at the benefits for employee engagement and productivity that come with social media for business use. Read More
Implementing Medical Manufacturing Technology to Improve Operations and Control Costs
US manufacturers spend over $25 billion every year on product warranty claims. For medical equipment manufacturers, complex government regulations play a large

itil improve event resolution  Medical Manufacturing Technology to Improve Operations and Control Costs US manufacturers spend over $25 billion every year on product warranty claims. For medical equipment manufacturers, complex government regulations play a large part in the rising costs of warranty. Learn how manufacturing technology can help improve product quality and minimize the burden of warranty costs by creating records that can be tapped by lawyers, or by the companies themselves, when faced with warranty issues. Read More
How to Use Automation and Virtualization to Improve Service Levels of Your Applications
Across the globe, IT organizations are hindered by applications that were built in silos with tightly coupled dedicated hardware and software, resulting in

itil improve event resolution  to Use Automation and Virtualization to Improve Service Levels of Your Applications Across the globe, IT organizations are hindered by applications that were built in silos with tightly coupled dedicated hardware and software, resulting in systems which are too brittle to rapidly respond to new directives. The only way out is to create a more dynamic, real-time IT infrastructure—one that allows resources to be quickly repurposed to the most critical tasks. Read More
Meka Pro Harnesses Analytics to Improve Profitability of Manufacturing Projects
In this case study, you''ll find out how Finnish manufacturer Meka Pro was better able to achieve economies of scale and meet customer needs.

itil improve event resolution  Pro Harnesses Analytics to Improve Profitability of Manufacturing Projects In this case study, you''ll find out how Finnish manufacturer Meka Pro was better able to achieve economies of scale and meet customer needs. Read More
How Mobile RFID Systems Improve Operations and ROI
Radio frequency identification (RFID) technology can provide a strong return on investment (ROI) when combined with improved business processes that reduce

itil improve event resolution  Mobile RFID Systems Improve Operations and ROI Radio frequency identification (RFID) technology can provide a strong return on investment (ROI) when combined with improved business processes that reduce labor and prevent errors. But mobile RFID systems, with forklift-mounted readers, can be implemented for a fraction of the cost of traditional infrastructure configurations. They can improve supply chain visibility, reduce capital expenditure, and slash labor costs. Read More
An Executive’s Guide to Event Log Management Strategy
Archiving and logging standards place a great burden on network security professionals and IT administrators. When your routers, firewalls, and other devices

itil improve event resolution  Executive’s Guide to Event Log Management Strategy Archiving and logging standards place a great burden on network security professionals and IT administrators. When your routers, firewalls, and other devices are added to multiple servers, the volume of data that must be kept accessible can be tremendous. Learn more about event log standards and challenges, and how to implement a tool that can improve troubleshooting and diagnosis of incoming—and in-house—security issues. Read More
Improve Scheduling, Production, and Quality Using Cloud ERP
The cloud model of application delivery is an excellent way for manufacturing companies to get the benefits of enterprise resource planning (ERP) systems

itil improve event resolution  top-performing manufacturers, cloud ERP, production planning, production management, best practices for discrete manufacturers Read More
LyondellBasell: Centralizing Processes To Improve Learning and Development
With 17,000 employees in plants worldwide, LyondellBasell Industries is one of the world’s largest polymers, petrochemicals, and fuels companies. To develop and

itil improve event resolution  Centralizing Processes To Improve Learning and Development With 17,000 employees in plants worldwide, LyondellBasell Industries is one of the world’s largest polymers, petrochemicals, and fuels companies. To develop and retain talent, the company standardized its learning and development processes for employees. Learn how LyondellBasel implemented its new learning solution in more than 25 manufacturing sites throughout the United States, Netherlands, and France. Read More

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