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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 itil implementation


ITIL-Living Processes
The case company decided to carry out an information technology infrastructure library (ITIL) implementation, and in so doing hoped to make production in IT

itil implementation  Living Processes The case company decided to carry out an information technology infrastructure library (ITIL) implementation, and in so doing hoped to make production in IT more visible, increase customer satisfaction, and maintain or increase employee satisfaction in IT. Implement Consulting Group facilitated the process selection and design and managed the requirement collection, selection, and implementation phases of the project.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing--Applications Software RFI/RFP Template

Employees, Application Software Related Experience, Processes and Tools, Certifications and Accreditations, Industry Skills and Experience, Domain Skills and Experience, Application Software Package Skills and Experience, Technology Skills and Experience, Professional Services and Implementation Consulting Services, Client Experience, Internal Infrastructure and Enabling Technology, Business Flexibility  

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Documents related to » itil implementation

ITIL Service Support Processes in Record Time


To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL) service support processes. During the process, Implement Consulting Group assisted with facilitation, ITIL input, and lean competences and tools. The existing procedures and instructions were combined with ITIL’s different service support areas.

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Fast ITSM Implementation and Efficient Process Work


The case company implemented an information technology services management (ITSM) system to support information technology infrastructure library (ITIL)–inspired processes. Implement Consulting Group had the project management responsibility during the entire process—from the preliminary requirement collection to selection and implementation to testing and go-live.

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ITIL Process Maturity Self-assessment


IT managers undertaking any implementation of IT Infrastructure Library (ITIL) processes should understand the concept of process maturity. As a foundation for process improvement, these key practices improve the ability of organizations to meet goals for cost, schedule, functionality, and product quality—the ultimate goal being to improve efficiency, return on investment, and effectiveness.

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ITIL Foundation Fasttrack-The Way You Want It!


The case company is rolling out new professional service concepts, addressing the customer need for services fitting the information technology infrastructure library (ITIL) framework. A centrally located team needed ITIL service knowledge and certification before training service development, consulting, and sales. Implement applied the Foundation Fasttrack concept—fast-paced, flexible learning in a familiar environment.

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Komatsu Employs “Mod Squad” For Logility Implementation


At the Connections 2000 Logility user conference in New Orleans, users recounted implementation stories. Few were as striking as that of the Komatsu’s DRP implementation modifications, a testament to human ingenuity.

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Successful 5010 and ICD-10 transition: An implementation roadmap


The 1996 US Health Insurance Portability and Accountability Act (HIPAA) was enacted to improve the portability of health care coverage. The new 5010 standard, requiring compliance by 2012, is expected to reduce individual companion guide requirements and promote consistent implementation across trading partners. Download this report to learn about a methodology designed to address transition challenges and help leverage the transition for competitive advantage.

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Ensuring a Successful PLM Implementation


If you’ve ever been involved in an enterprise software implementation, you already know how challenging it can be to get it done on time and under budget. With literally thousands of technical details to keep track of, there are plenty of opportunities for things to go wrong. In the case of product lifecycle management (PLM) solutions, enterprise implementations can be even tougher. Find out how to get it done right.

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Successful Business Intelligence Implementation


The term "business intelligence" (BI) has emerged over the last ten years as a catch-all for a wide range of financial, analytical, and reporting systems that companies use to steer their business toward higher profitability and sustainable competitive advantage. Fewer and fewer companies deny the need for BI in today’s ever more competitive world, and numerous, increasingly sophisticated technologies have emerged to support this trend. Yet, despite the technological advances, failed BI implementations litter the landscape. What steps can companies take to insure the successful integration of effective BI into the daily management of their operations?

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A Road Map to Electronic Medical Record System Implementation


It’s crucial to define the scope of an electronic medical system implementation, as well as to outline each stage of the project and the resources that will be needed. A failed implementation will paralyze the operational capabilities of a health care organization, but the right methodology will help ensure a successful implementation.

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