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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 itil implementation templates


ITIL-Living Processes
The case company decided to carry out an information technology infrastructure library (ITIL) implementation, and in so doing hoped to make production in IT

itil implementation templates  Living Processes The case company decided to carry out an information technology infrastructure library (ITIL) implementation, and in so doing hoped to make production in IT more visible, increase customer satisfaction, and maintain or increase employee satisfaction in IT. Implement Consulting Group facilitated the process selection and design and managed the requirement collection, selection, and implementation phases of the project.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing--Applications Software RFI/RFP Template

Employees, Application Software Related Experience, Processes and Tools, Certifications and Accreditations, Industry Skills and Experience, Domain Skills and Experience, Application Software Package Skills and Experience, Technology Skills and Experience, Professional Services and Implementation Consulting Services, Client Experience, Internal Infrastructure and Enabling Technology, Business Flexibility  

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Documents related to » itil implementation templates

ITIL Service Support Processes in Record Time


To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL) service support processes. During the process, Implement Consulting Group assisted with facilitation, ITIL input, and lean competences and tools. The existing procedures and instructions were combined with ITIL’s different service support areas.

itil implementation templates  Group assisted with facilitation, ITIL input, and lean competences and tools. The existing procedures and instructions were combined with ITIL’s different service support areas. Read More

10 Steps to Continuous Compliance: Putting in Place an Enterprise-wide Compliance Strategy


Understanding the full scope of risk in today’s complex business environment is a must for achieving compliance with governmental mandates and industry regulations. However, many companies have a limited perception of risk and struggle to make compliance an enterprise-wide, integrated process. Compliance is no longer a one-time isolated project; it’s an ongoing effort—and you’re just tens steps away from discovering why.

itil implementation templates  practices like COBIT or ITIL, 46% of companies responding to a recent Forrester Research survey still use homegrown processes and applications to manage compliance activities. And most lack a primary, over arching approach for handling compliance. A better approach is to unify security and risk management with a single, intelligent solution that addresses all four key areas of compliance: Protection for corporate policies and intellectual property Meeting legal mandates and governmental regulations Read More

ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations


IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To overcome this, organizations need a set of capabilities that can help improve coordination between IT and the rest of the business while facilitating effective service management. Adopting foundational technologies and a best-practice benchmark is a good place to start.

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Running and Optimizing IT: A Best-practice Approach


IT has long been one of the best ways to address business challenges. Yet significant obstacles at the level of IT infrastructure stand in the way. Siloed IT operations and rigid IT management processes can impede business agility. When IT partners with the business to act less as a technology provider and more as a service provider, business objectives can be achieved more efficiently and cost-effectively. Find out how.

itil implementation templates  | Itil Guide | Itil Implementation | Itil Implementation Plan | Itil Information | Itil Infrastructure | Itil Infrastructure Management | Itil Itsm | Itil Lifecycle | Itil Management | Itil Methodology | Itil Metrics | Itil Operations Service | Itil Overview | Itil Presentation | Itil Process | Itil Process Framework | Itil Process Overview | Itil Process Templates | Itil Processes | Itil Project Management | Itil Release Management | Itil Release Management Process | Itil Remedy | Itil Roadmap | Itil Read More

CRM Testing Throughout Implementation


In terms of strategic partnerships, the acquirer is responsible for judging how well customer relationship management (CRM) software will function on the equipment and at the site, and with staff, customers, and third-party applications. Acceptance testing involves three basic flavors: user acceptance, operational acceptance, and contractual acceptance. While it is not the only step involved when implementing a CRM system, testing is a fundamental way of finding information and will help you judge a system’s returns and pitfalls.

itil implementation templates  Testing Throughout Implementation Introduction You've selected your vendor and ordered your customer relationship management (CRM) system. Someone uttered the magic words strategic partnership . Now contracts have changed hands, and there's a dialogue going on about your company's deep secrets, and, perhaps, money has started to move. No matter how strategic your partnership, as an acquirer, you have a different set of values and desires than your supplier. This article is written mainly for those of Read More

Successful 5010 and ICD-10 transition: An implementation roadmap


The 1996 US Health Insurance Portability and Accountability Act (HIPAA) was enacted to improve the portability of health care coverage. The new 5010 standard, requiring compliance by 2012, is expected to reduce individual companion guide requirements and promote consistent implementation across trading partners. Download this report to learn about a methodology designed to address transition challenges and help leverage the transition for competitive advantage.

itil implementation templates  5010 and ICD-10 transition: An implementation roadmap The 1996 US Health Insurance Portability and Accountability Act (HIPAA) was enacted to improve the portability of health care coverage. The new 5010 standard, requiring compliance by 2012, is expected to reduce individual companion guide requirements and promote consistent implementation across trading partners. Download this report to learn about a methodology designed to address transition challenges and help leverage the transition for Read More

Planning for a Successful ERP Implementation




itil implementation templates  for a Successful ERP Implementation Read More

Oracle Fusion HCM Implementation Overview


Learn how software as a service (SaaS) can transform human resources (HR) and information technology (IT) processes and practices. Zillow and KPMG will cover project details including:
  • Key project challenges and success factors
  • Strategic considerations for implementing human resources, payroll interface (ADP), benefits, employee and manager self-service, compensation, and performance management
  • Requirements for deploying common elements in a SaaS environment
  • Developing an implementation approach to enhance advantages of a SaaS deployment


itil implementation templates  Fusion HCM Implementation Overview Learn how software as a service (SaaS) can transform human resources (HR) and information technology (IT) processes and practices. Zillow and KPMG will cover project details including: Key project challenges and success factors Strategic considerations for implementing human resources, payroll interface (ADP), benefits, employee and manager self-service, compensation, and performance management Requirements for deploying common elements in a SaaS environment Read More

The ROI of ERP: Proven Implementation Methodology Is the Determining Factor


Successful implementation of an extended enterprise resource planning system (ERP) is the result of knowledgeable and dedicated people working together. It entails company-wide commitment, openness to change, good planning, and experienced guidance. Learn about the three primary criteria of recognizing return on investment (ROI) from an ERP system and how using them during the system selection process and subsequent implementation can ensure that the chosen system will support and enable the business improvements envisioned.

itil implementation templates  ROI of ERP: Proven Implementation Methodology Is the Determining Factor Successful implementation of an extended enterprise resource planning system (ERP) is the result of knowledgeable and dedicated people working together. It entails company-wide commitment, openness to change, good planning, and experienced guidance. Learn about the three primary criteria of recognizing return on investment (ROI) from an ERP system and how using them during the system selection process and subsequent implementation Read More

Business Software Firms Sued Over Implementation - Lawsuits Bring ERP Problems to Light


Although glitch-plagued software implementations are nothing new, the growing number of brand-name firms reporting big troubles with their multimillion-dollar projects is starting to look like a Who's Who of the Fortune 500.

itil implementation templates  Software Firms Sued Over Implementation - Lawsuits Bring ERP Problems to Light Event Summary This grim list includes Hershey Foods, Whirlpool, Allied Waste Industries, and the maker of Gore-Tex, W.L. Gore & Associates. Other stories of troubled enterprise resource planning (ERP) software implementations are also leaking out from additional companies, colleges and universities across the country. Some companies are even turning to lawsuits, alleging the software doesn't work and pointing a finger Read More

10 Steps to a Successful CRM Implementation


When selecting or implementing a customer relationship management (CRM) solution, a mistake or error in judgment can be extremely costly. That’s why you should be aware of the ten basic steps to a successful CRM implementation. Even if you’ve already identified the reasons why your organization needs a CRM system, where do you go from there?

itil implementation templates  Steps to a Successful CRM Implementation 10 Steps to a Successful CRM Implementation If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Oncontact Software is a leading provider of customer relationship management (CRM) solutions for mid-market companies. Oncontact is dedicated to providing mid-market companies with easy-to-use, quick to implement, cost-effective CRM solutions that enable you to better serve your customers and prospects. Read More

How One Vendor Supplies Agility to Post-implementation Enterprise Systems


Agresso's information warehouse, business process, and reporting and analytics information delivery models are inextricably linked in a virtual cycle. A change in any of these core competencies automatically informs a change in the others without instilling business disruption.

itil implementation templates  ERP,enterprise resource planning,Agresso,ABW,Agresso Business World,business rules,workflow,GAAP,generally accepted accounting principles,reporting and analytics,SOA,service-oriented architecture Read More

The ITIL Version 3 Prescription for Transitioning Services


IT service transition is difficult to manage. But with the updated guidance found in ITIL Version 3, IT organizations can plan for a more successful transition, with a new perspective on all transition phases, including planning, configuration, and change management.

itil implementation templates  ITIL Version 3 Prescription for Transitioning Services No matter the size of the organization, the industry, or the market sector, and no matter how long it has been in existence or how dependent it may or may not be on technology, every organization struggles with change. Projects run over time and over budget. New elements seem to break what was working before. Rollouts fail part way through, with no clear way to get back to the starting point. And all the while, we are hemorrhaging time and money, Read More