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ITIL-Living Processes
The case company decided to carry out an information technology infrastructure library (ITIL) implementation, and in so doing hoped to make production in IT

itil implementation project  Living Processes The case company decided to carry out an information technology infrastructure library (ITIL) implementation, and in so doing hoped to make production in IT more visible, increase customer satisfaction, and maintain or increase employee satisfaction in IT. Implement Consulting Group facilitated the process selection and design and managed the requirement collection, selection, and implementation phases of the project. Read More

PPM for Professional Services Automation
A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline an...
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Documents related to » itil implementation project


ITIL Service Support Processes in Record Time
To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL

itil implementation project  Group assisted with facilitation, ITIL input, and lean competences and tools. The existing procedures and instructions were combined with ITIL’s different service support areas. Read More
Running and Optimizing the Business of IT: The SAP Best-practices Approach
IT has long been seen as one of the best ways to address the challenges of the business environment. Yet the complexity and rigidity of IT infrastructure keep

itil implementation project  and operations teams. Because ITIL adoption tends to be all-encompassing, IT organizations will need to evaluate the SAP solutions and decide on an implementation strategy that meets local needs and that can be deployed in consumable increments, beginning where pain points are highest. Services offerings in support of adoption can be a major facilitator. Copyright Notice External Publication of IDC Information and Data - Any IDC information that is to be used in advertising, press releases, or Read More
Fast ITSM Implementation and Efficient Process Work
The case company implemented an information technology services management (ITSM) system to support information technology infrastructure library (ITIL

itil implementation project  information technology infrastructure library (ITIL)–inspired processes. Implement Consulting Group had the project management responsibility during the entire process—from the preliminary requirement collection to selection and implementation to testing and go-live. Read More
At Last-A Complete (and Successful) RFID Implementation
A radio frequency identification implementation is a major undertaking for any organization—a project with ample risk of failure. This entire series is a step

itil implementation project  Technology Infrastructure Library [ ITIL ] methodology is used here). A middleware solution that is part of the network infrastructure is a worthwhile option because it will aid in the interpretation of data, and will monitor hardware in case a failure occurs that can impact operations. If failures do occur, alerts can be sent to the correct person to solve the problem. If a middleware is selected, the organization should have the internal resources to interpret the data, to understand the impact the Read More
User Recommendations for Project-oriented Software
Selecting the right project-oriented software may depend on the specific requirements of the industry niches in which an organization competes. But since not

itil implementation project  Recommendations for Project-oriented Software Introduction In the first part of this series on project-centric software (see Project-oriented Software: Many Choices, Many Differences ), we examined the particular challenges faced by professional service organizations (PSOs), and some of the elements required for success. We looked at two interesting Deltek offerings in this domain ( Deltek Vision and Deltek FMS ), and we'll turn now to two other significant products: BST Enterprise and Microsoft Read More
The 12 Cardinal Sins of ERP Implementation
The biggest single issue in ERP is the failure of a successful implementation. It is mind-boggling to continually encounter companies who make major ERP gaffes

itil implementation project  12 Cardinal Sins of ERP Implementation The biggest single issue in ERP is the failure of a successful implementation. It is mind-boggling to continually encounter companies who make major ERP gaffes in this day and age, especially since most of the trials and tribulations of MRPII implementation were suffered and learned from in the early 1980's with alpha, beta and gamma releases. The pertinent question is what are the main causes of ERP failure and what can be done to prevent this from happening to Read More
The Business Model for the 21st Century Is Project-centric
Cost, time, resources, cash, and risk have always been the basics of project management. But as business as a whole becomes more project- rather than process

itil implementation project  project management,performance indicators,project-centric business,outsourcing,off-shore manufacturing,project management techniques,project life cycle,project-centric business applications,business agility,enterprise resource planning,ERP,real-time visibility,outsourced production,after-sales services,agile project management Read More
What Is the Health of My Project?
We all know about the three monkeys: See no evil, hear no evil, speak no evil. But as project managers, we need to control our projects. In order to do this, we

itil implementation project   Read More
The Building Blocks for an Effective Business Intelligence Implementation
Simply automating business transactions, as part of an enterprise resource planning (ERP) implementation, doesn’t provide a measurable return on investment. The

itil implementation project  Building Blocks for an Effective Business Intelligence Implementation Simply automating business transactions, as part of an enterprise resource planning (ERP) implementation, doesn’t provide a measurable return on investment. The real value comes from a meaningful use of the data the ERP system generates. Find out how using business intelligence functionality can help you enhance visibility into ERP system activity and improve reporting needs with business dashboards and portals. Read More
How to Get ITIL Done-Implementing ITIL and Making It a Reality
In our lifetime, we have witnessed IT evolve from a limited service function into a critical core competency. Stepping out of the shadows and into the limelight

itil implementation project  to Get ITIL Done-Implementing ITIL and Making It a Reality In our lifetime, we have witnessed IT evolve from a limited service function into a critical core competency. Stepping out of the shadows and into the limelight has created new challenges for IT, however. Fortunately, the Information Technology Infrastructure Library (ITIL) provides a common framework for all IT activities. But experience shows that ITIL initiatives still tend to stumble for a variety of reasons. Read More
Proven Implementation Methodology Is the Determining Factor
Successful implementation of an extended ERP system is the result of knowledgeable and dedicated people working together. It entails company-wide commitment

itil implementation project  Implementation Methodology Is the Determining Factor Successful implementation of an extended ERP system is the result of knowledgeable and dedicated people working together. It entails company-wide commitment, openness to change, good planning and experienced guidance. Three primary criteria determine the probability of recognizing significant return on investment (ROI) from an ERP system. Using these criteria as guidelines during the system selection process and subsequent implementation can Read More
Design to Delivery: Project Delivery Management System
In today’s demanding project delivery environment, meeting contract deadlines is paramount. Companies are under pressure to rapidly establish plans, isolate

itil implementation project  to Delivery: Project Delivery Management System The ProjectFit™ Project Delivery Management System (PDMS) gives Project Managers the ability to structure projects into manageable sized packages across many different cost centres and budgets. Source : DynamicFit Business Solutions Resources Related to Design to Delivery: Project Delivery Management System : Project delivery method (Wikipedia) Design to Delivery: Project Delivery Management System Delivery Management is also known as : Project Read More
Project Management Communication: Part 3 of 3
In this final installment of the Project Management Communication series, we look at a vital project management tool. This system has provided visibility to

itil implementation project  Management Communication: Part 3 of 3 In this final installment of the Project Management Communication series, we look at a vital project management tool. This system has provided visibility to senior management, as well as justification for projects based on the expected value of each product in its planning stage, and in projects both in progress and completed. What Is Project Portfolio Management? Project portfolio management (PPM) is a resource system that permits an enterprise to collect (or d Read More
Choosing the Right ERP Implementation Partner: Five Critical Steps to a Successful ERP Software Implementation
The right implementation partner can get your enterprise resource planning (ERP) system up and running quickly and smoothly, whereas the wrong partner can

itil implementation project  the Right ERP Implementation Partner: Five Critical Steps to a Successful ERP Software Implementation The right implementation partner can get your enterprise resource planning (ERP) system up and running quickly and smoothly, whereas the wrong partner can result in higher costs and considerable disruption to your business, with lasting and cumulative effects. This white paper addresses five key steps in the ERP selection and implementation process that contribute to ERP success. Read More

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