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Software Functionality Revealed in Detail
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 itil implementation project


ITIL-Living Processes
The case company decided to carry out an information technology infrastructure library (ITIL) implementation, and in so doing hoped to make production in IT

itil implementation project  Living Processes The case company decided to carry out an information technology infrastructure library (ITIL) implementation, and in so doing hoped to make production in IT more visible, increase customer satisfaction, and maintain or increase employee satisfaction in IT. Implement Consulting Group facilitated the process selection and design and managed the requirement collection, selection, and implementation phases of the project.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for Municipalities RFI/RFP Template

Financials, Human Resources, Customer Care and Billing, Maintenance Management, Asset Management, Project Management, Quality Management, Analytics, Product Technology 

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Documents related to » itil implementation project

ITIL Service Support Processes in Record Time


To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL) service support processes. During the process, Implement Consulting Group assisted with facilitation, ITIL input, and lean competences and tools. The existing procedures and instructions were combined with ITIL’s different service support areas.

itil implementation project  Group assisted with facilitation, ITIL input, and lean competences and tools. The existing procedures and instructions were combined with ITIL’s different service support areas. Read More

Running and Optimizing the Business of IT: The SAP Best-practices Approach


IT has long been seen as one of the best ways to address the challenges of the business environment. Yet the complexity and rigidity of IT infrastructure keep IT from fully serving the business. IT could better help serve your customers and reduce business costs if it were provided as a service. Find out more about IT service management standards and best practices, with a focus on SAP’s approach to IT optimization.

itil implementation project  and operations teams. Because ITIL adoption tends to be all-encompassing, IT organizations will need to evaluate the SAP solutions and decide on an implementation strategy that meets local needs and that can be deployed in consumable increments, beginning where pain points are highest. Services offerings in support of adoption can be a major facilitator. Copyright Notice External Publication of IDC Information and Data - Any IDC information that is to be used in advertising, press releases, or Read More

Fast ITSM Implementation and Efficient Process Work


The case company implemented an information technology services management (ITSM) system to support information technology infrastructure library (ITIL)–inspired processes. Implement Consulting Group had the project management responsibility during the entire process—from the preliminary requirement collection to selection and implementation to testing and go-live.

itil implementation project  information technology infrastructure library (ITIL)–inspired processes. Implement Consulting Group had the project management responsibility during the entire process—from the preliminary requirement collection to selection and implementation to testing and go-live. Read More

At Last-A Complete (and Successful) RFID Implementation


A radio frequency identification implementation is a major undertaking for any organization—a project with ample risk of failure. This entire series is a step-by-step guide to the process, with this final part including a comprehensive glossary of key terms for better understanding.

itil implementation project  Technology Infrastructure Library [ ITIL ] methodology is used here). A middleware solution that is part of the network infrastructure is a worthwhile option because it will aid in the interpretation of data, and will monitor hardware in case a failure occurs that can impact operations. If failures do occur, alerts can be sent to the correct person to solve the problem. If a middleware is selected, the organization should have the internal resources to interpret the data, to understand the impact the Read More

User Recommendations for Project-oriented Software


Selecting the right project-oriented software may depend on the specific requirements of the industry niches in which an organization competes. But since not all software is created equal, it's worth examining some leading candidates in depth.

itil implementation project  Recommendations for Project-oriented Software Introduction In the first part of this series on project-centric software (see Project-oriented Software: Many Choices, Many Differences ), we examined the particular challenges faced by professional service organizations (PSOs), and some of the elements required for success. We looked at two interesting Deltek offerings in this domain ( Deltek Vision and Deltek FMS ), and we'll turn now to two other significant products: BST Enterprise and Microsoft Read More

The 12 Cardinal Sins of ERP Implementation


The biggest single issue in ERP is the failure of a successful implementation. It is mind-boggling to continually encounter companies who make major ERP gaffes in this day and age, especially since most of the trials and tribulations of MRPII implementation were suffered and learned from in the early 1980's with alpha, beta and gamma releases. The pertinent question is what are the main causes of ERP failure and what can be done to prevent this from happening to you? There are twelve major reasons for why companies get bogged down or fail in implementing ERP. This white paper addresses them.

itil implementation project  12 Cardinal Sins of ERP Implementation The biggest single issue in ERP is the failure of a successful implementation. It is mind-boggling to continually encounter companies who make major ERP gaffes in this day and age, especially since most of the trials and tribulations of MRPII implementation were suffered and learned from in the early 1980's with alpha, beta and gamma releases. The pertinent question is what are the main causes of ERP failure and what can be done to prevent this from happening to Read More

The Business Model for the 21st Century Is Project-centric


Cost, time, resources, cash, and risk have always been the basics of project management. But as business as a whole becomes more project- rather than process-oriented, management technologies must in turn become more project-centric.

itil implementation project  project management,performance indicators,project-centric business,outsourcing,off-shore manufacturing,project management techniques,project life cycle,project-centric business applications,business agility,enterprise resource planning,ERP,real-time visibility,outsourced production,after-sales services,agile project management Read More

What Is the Health of My Project?


We all know about the three monkeys: See no evil, hear no evil, speak no evil. But as project managers, we need to control our projects. In order to do this, we must ignore the advice of the three monkeys. We need to see the potential for cost overruns, hear about the risks, and speak about the likelihood of failure.

itil implementation project   Read More

The Building Blocks for an Effective Business Intelligence Implementation


Simply automating business transactions, as part of an enterprise resource planning (ERP) implementation, doesn’t provide a measurable return on investment. The real value comes from a meaningful use of the data the ERP system generates. Find out how using business intelligence functionality can help you enhance visibility into ERP system activity and improve reporting needs with business dashboards and portals.

itil implementation project  Building Blocks for an Effective Business Intelligence Implementation Simply automating business transactions, as part of an enterprise resource planning (ERP) implementation, doesn’t provide a measurable return on investment. The real value comes from a meaningful use of the data the ERP system generates. Find out how using business intelligence functionality can help you enhance visibility into ERP system activity and improve reporting needs with business dashboards and portals. Read More

How to Get ITIL Done-Implementing ITIL and Making It a Reality


In our lifetime, we have witnessed IT evolve from a limited service function into a critical core competency. Stepping out of the shadows and into the limelight has created new challenges for IT, however. Fortunately, the Information Technology Infrastructure Library (ITIL) provides a common framework for all IT activities. But experience shows that ITIL initiatives still tend to stumble for a variety of reasons.

itil implementation project  to Get ITIL Done-Implementing ITIL and Making It a Reality In our lifetime, we have witnessed IT evolve from a limited service function into a critical core competency. Stepping out of the shadows and into the limelight has created new challenges for IT, however. Fortunately, the Information Technology Infrastructure Library (ITIL) provides a common framework for all IT activities. But experience shows that ITIL initiatives still tend to stumble for a variety of reasons. Read More

Proven Implementation Methodology Is the Determining Factor


Successful implementation of an extended ERP system is the result of knowledgeable and dedicated people working together. It entails company-wide commitment, openness to change, good planning and experienced guidance. Three primary criteria determine the probability of recognizing significant return on investment (ROI) from an ERP system. Using these criteria as guidelines during the system selection process and subsequent implementation can ensure that the chosen system will support and enable the business improvements envisioned. That’s ROI.

itil implementation project  Implementation Methodology Is the Determining Factor Successful implementation of an extended ERP system is the result of knowledgeable and dedicated people working together. It entails company-wide commitment, openness to change, good planning and experienced guidance. Three primary criteria determine the probability of recognizing significant return on investment (ROI) from an ERP system. Using these criteria as guidelines during the system selection process and subsequent implementation can Read More

Design to Delivery: Project Delivery Management System


In today’s demanding project delivery environment, meeting contract deadlines is paramount. Companies are under pressure to rapidly establish plans, isolate deliverables, and deliver quality products. Learn about a project delivery management system that can help you streamline collaboration between business units, ensuring each step is monitored and controlled so you can deliver your project on time and on budget.

itil implementation project  to Delivery: Project Delivery Management System The ProjectFit™ Project Delivery Management System (PDMS) gives Project Managers the ability to structure projects into manageable sized packages across many different cost centres and budgets. Source : DynamicFit Business Solutions Resources Related to Design to Delivery: Project Delivery Management System : Project delivery method (Wikipedia) Design to Delivery: Project Delivery Management System Delivery Management is also known as : Project Read More

Project Management Communication: Part 3 of 3


In this final installment of the Project Management Communication series, we look at a vital project management tool. This system has provided visibility to senior management, as well as justification for projects based on the expected value of each product in its planning stage, and in projects both in progress and completed. What Is Project Portfolio Management? Project portfolio

itil implementation project  Management Communication: Part 3 of 3 In this final installment of the Project Management Communication series, we look at a vital project management tool. This system has provided visibility to senior management, as well as justification for projects based on the expected value of each product in its planning stage, and in projects both in progress and completed. What Is Project Portfolio Management? Project portfolio management (PPM) is a resource system that permits an enterprise to collect (or d Read More

Choosing the Right ERP Implementation Partner: Five Critical Steps to a Successful ERP Software Implementation


The right implementation partner can get your enterprise resource planning (ERP) system up and running quickly and smoothly, whereas the wrong partner can result in higher costs and considerable disruption to your business, with lasting and cumulative effects. This white paper addresses five key steps in the ERP selection and implementation process that contribute to ERP success.

itil implementation project  the Right ERP Implementation Partner: Five Critical Steps to a Successful ERP Software Implementation The right implementation partner can get your enterprise resource planning (ERP) system up and running quickly and smoothly, whereas the wrong partner can result in higher costs and considerable disruption to your business, with lasting and cumulative effects. This white paper addresses five key steps in the ERP selection and implementation process that contribute to ERP success. Read More