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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 itil implementation approach


At Last-A Complete (and Successful) RFID Implementation
A radio frequency identification implementation is a major undertaking for any organization—a project with ample risk of failure. This entire series is a step

itil implementation approach  Technology Infrastructure Library [ ITIL ] methodology is used here). A middleware solution that is part of the network infrastructure is a worthwhile option because it will aid in the interpretation of data, and will monitor hardware in case a failure occurs that can impact operations. If failures do occur, alerts can be sent to the correct person to solve the problem. If a middleware is selected, the organization should have the internal resources to interpret the data, to understand the impact the data

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » itil implementation approach

Reducing Turnover and Managing Change: How Retailers Can Benefit from a New Approach to Training and Talent Management


This paper examines how a talent management system (TMS) that integrates learning, performance management (PM), compensation, development, and succession planning can make a bottom-line difference in a retailer’s ability to reduce turnover, manage change, and achieve strategic goals. It also examines how retailers are using software-as-a-service (SaaS) solutions to make optimum use of budgetary and staff resources.

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Running and Optimizing the Business of IT: The SAP Best-practices Approach


IT has long been seen as one of the best ways to address the challenges of the business environment. Yet the complexity and rigidity of IT infrastructure keep IT from fully serving the business. IT could better help serve your customers and reduce business costs if it were provided as a service. Find out more about IT service management standards and best practices, with a focus on SAP’s approach to IT optimization.

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ITIL-Living Processes


The case company decided to carry out an information technology infrastructure library (ITIL) implementation, and in so doing hoped to make production in IT more visible, increase customer satisfaction, and maintain or increase employee satisfaction in IT. Implement Consulting Group facilitated the process selection and design and managed the requirement collection, selection, and implementation phases of the project.

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Running and Optimizing IT: A Best-practice Approach


IT has long been one of the best ways to address business challenges. Yet significant obstacles at the level of IT infrastructure stand in the way. Siloed IT operations and rigid IT management processes can impede business agility. When IT partners with the business to act less as a technology provider and more as a service provider, business objectives can be achieved more efficiently and cost-effectively. Find out how.

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Optimize Your System: How to Avoid Implementation Sins


As global economies become more uncertain, companies face increasing pressure to remain competitive. While an enterprise resource planning (ERP) system can help, it’s only as effective as the effort placed in the implementation. By being aware of the reasons implementations fail and knowing what best practices to use to help ensure success, you can save valuable time and money—and have a higher return on investment (ROI).

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How Can Your Vendor Make Your Implementation Easier?


Enterprise resource planning (ERP) implementations are mainly business projects rather than IT projects, so a lion’s share of efforts and, consequently, costs of ERP adoptions belong to the business side—for example, business process changes and master data preparation. However, ERP systems can’t just be acquired and started to be used overnight, so a system’s deployment itself and its fine tuning

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Infor Delivers Implementation Accelerator for Automotive Suppliers


Infor has announced the general availability of the Infor Implementation Accelerator for Automotive Suppliers. Customers are now able to use the Infor Implementation Accelerator with Infor CloudSuite Automotive or deploy it with Infor LN, an enterprise resource planning (ERP) solution for complex manufacturing and optimized for distributed global operations applications.

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Infor Unveils Implementation Accelerator For Fashion Industry


Providing implementation facilitation tools and instruments has become a common practice for many enterprise resource planning (ERP) software vendors. I recently wrote about Oracle's experience in this matter, and I saw the news about Infor today. Infor has been offering a range of industry-specific predefined configurations of its software packages for some time, and now it's the turn of the

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SupplyChain.Oracle.com And The 20-Day Implementation


In their zeal to convince buyers that their products are easy to implement, vendors are making extraordinary claims. But as the old saw goes, if something sounds too good to be true, it probably is.

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On-demand ERP in the Enterprise: A Practical CIO Guide to Implementation


Discover a framework for crafting a software-as-a-service (SaaS) strategy in your company. Examine key concerns such as data integrity, maintaining compliance, and ensuring proper process management, as well as approaches to help maximize your return on investment (ROI). A SaaS solution for your enterprise resource planning (ERP) or accounting system might be your ticket to improved business and application performance.

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